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EcoOnline Field iD vs MaintainX

EcoOnline Field iD vs MaintainX

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Overall Rating
4.5 (28)
4.8 (651)
Ease-of-Use
4.4 / 5
4.8 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
August 23, 2016
September 26, 2024
Pros/Cons
  • Pros

  • The Customer service is excellent, they do a great job of figuring out what I am trying to do and very patient in showing me how to do it.
  • It's simply a really great tool that keeps improving. Great for our needs here in Arlington - Environmental Compliance.
  • We have loaded it with thousands of machines and tens of thousands of pictures. This program is amazing for keeping track of assets and their safety status.
  • Cons

  • Internet addiction is the worst thing in my opinion.
  • And instead of being annoyed with my constant contact, she was patient and took the time to explain (and sometimes explain again) the nuances of the software.
  • I have had trouble with audits not saving after this has happened, and have had to go back and recreate an audit on a new form.
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  • Pros

  • It was very easy to move all my equipment and assets over. They offer amazing flexibility in the ways that you can set up your work orders.
  • Sensitive content hidden] has been great and very easy to work with. She has went above and beyond to help with the learning and implementation of MaintainX and continues to be a great help.
  • This is a wonderful and useful program for any corporation and I would highly recommend it.
  • Cons

  • There are not many, if any negative thoughts I have for this app.
  • Sometimes when i start a problem report the page flips before I finish it.
  • Notifications And annoying popping up every 2 seconds.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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228 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos