From the technical side, Pentana was easy to setup. The support team was very helpful in assisting with the installation and provided useful guidance and tips.From the Audit perspective, Pentana provided the team with an organzied way of managing all audit findings. This enabled the creation and tracking of various workstreams to address these matters in a timely way.

There's nothing I dislike about Pentana. This software is great. Looking forward to more updates.

Pentana AuditMK eliminated the excessive use of spreadsheets for organizing, and the need for constant follow-up with auditees. Timeliness has improved, and it is easier for our Departments to respond.

Audits scopes, plans and work-papers are intuitively designed. Supporting documents and field work are simple to attach where necessary. After comparing three options, the scalability and price-point were the final elements that sold it for us!

The only issues we faced were report generation. The auto reports may need adjusting to your requirements, and some programming knowledge is necessary. They do provide this service, but having your own IT is better. Overall, a minor issue.

In overall, Pentana audit system works as expected. It could be easier and in a better layout (bigger buttons, less clicks, less information in the same page, and more intuitive).

The most positive side was the price point compared with the similar products. The implementation of the system went without further issues. The customer service is also good and fast!

The system is built in a way that do not allow customization to reduce the bureaucracy and number of clicks. Thus, if you have a team that are more horizontal and lean, the same person needs to click several time to be able to move forward in the tool. The reporting process is not so good since it requires coding instead of a drag and drop of fields. There are limitations on extracting an integrated report from the Pentana Audit system modules. The schedule is not nice to see and the report is quite limited.

It keeps everything organised and provides time stamps. It helps give us assurance we have everything we need for each audit and brings standardisation to our processes.

There are some end user aspects that could use improvement. It’s hard to tell if we are using all the functionalities and there isn’t an easy way to get in touch with someone for assistance.

It is a good tool to help me create and manage my audits. We have been able to create the audit docuemnt expectations from planning to closure. It is a great facility to add team members providing access to the audit to the entire team to contribute to various phases of the audit lifecycle. It is nice to be able to collaborate on documents and working papers in parallel and keep an eye on audit progress. Finally, it is quite easy to submit the audit file for review.

Addressing review points on the documents could be better embedded in to the documents itself rather than separately on the interface.

It is an intuitive system, you can easily assess risks and controls and also create reports. Is efficient.

It is not so easy to create companies within others and this makes it difficult for a growing company-

-Helps you easily audit and rate your organization’s compliance -good for document control and internal audit -can be used in small or large scale companies

Product is very beneficial to companies aiming for compliance but of course for a company to comply, one still needs a consultant