Raken software


23 reviews(5.0/5)
23 reviews(5.0/5)

Raken is a cloud-based reporting solution designed for the construction industry. It helps to keep track of construction projects and provides users with site updates in real time.

Raken allows project managers to maintain daily work logs, schedule and assign jobs to employees, send updates to field agents, generate and share snapshots of a project's progress. The solution also helps businesses keep track of subcontractor hours. Integrations with Procore, Prolog, Egnyte and Box are available.

The voice-to-text functionality allows field agents to record observations verbally. The built-in photo gallery can be used to store and categorize site photos and videos. Raken also offers automatic weather capture, alerts and notifications, customizable surveys and third party integrations.

Mobile apps for iOS and Android are available. The solution is priced on a per user per month basis, and support is offered online, via email and over the phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

23 Reviews of Raken

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  • Chris from Excavation Kings LLC

    Number of employees: 2-10 employees

    September 2018

    Daily reports so easy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. Easy to learn. Liked the price for what we got.

    Cons

    Didn't like downloading one by one each report to save, very time consuming. Didn't like that we couldn't switch up the questions and customize those on the account we chose.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    digital time cards

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its at the fingertips of the foreman and since they are typically on their phone or computer then this is a fast option.

    Cons

    We currently use a all in one project management software that has this option included so we have no use for a stand alone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: RAKEN, Raken

    August 2018

    Thanks for the review! We have native integrations with all of the top project management solutions. If you find Raken's reporting better than those solutions, you can automatically sync your daily reports and time cards into all-in-one tools.

  • Robert from Bayley

    May 2018

    The very best daily reports!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Due to the ease of use of this product, the entire team that now does Daily Reports does them quickly and easily and most important they do them DAILY because of this great product.

    Pros

    Started out with the free trail version on a single construction project, and after seeing how well it worked and how easy it is, we are implementing this program on several additional teams to get buy-in from more company members. It is extremely easy and QUICK to fill-out valuable daily information. I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution. Implementation of your company-specific logo is a great touch and it is very professional looking.

    Cons

    I wish we could add some fields / customize them a bit (for example, adding an Overtime and Double Time section to the hours). Also it would be great if we could search from within the iOS app - not just for days but also for content within reports in case we need to go back and look things up.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: RAKEN, Raken

    August 2018

    Thanks Robert! Glad to see we're helping you out at Bayley. We're releasing some updates soon to address your concerns with time cards customization. Let us know if you have any other feedback!

  • Verified Reviewer

    May 2018

    Raken its a ideal app to to know how going your construction proyects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros


    excellent initiative that seeks to simplify construction reports, in which state is the work, photos of it, etc

    Cons

    Regarding the Latin American market, this application has not really been known. In that sense they should expand their communications to other markets

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: RAKEN, Raken

    August 2018

    Thanks for the review! Happy to hear we help you keep up-to-date with your projects. We hope to expand into other markets soon!

  • Rafael from Serna Construction, Inc.

    Number of employees: 2-10 employees

    January 2018

    Loved the ease of use and functionality of the product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The main benefit was the time saving aspect of doing daily reports. No need to hand fill out a form, just open up the app right from your phone and answer a few questions and leave some comments. Super Easy. The money saved from having someone use this app far surpasses the cost of someone having to take time out of the day to fill out a daily report manually and then submit and log it.

    Pros

    Our company used the free trial and after seeing how easy the app was to use we plan to purchase this for future use on projects. All you have to do is answer a few questions and a daily report is automatically generated. This includes taking pictures right on the apps interface and having it time stamped and in the report. The automatic weather report was a cool inclusion as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: RAKEN, Raken

    August 2018

    Thanks Rafael. Glad to hear you find Raken easy-to-use. That's our #1 goal!

  • Joseph from Paramount Building Construction Inc

    Specialty: Construction

    Number of employees: 51-200 employees

    November 2017

    My Raken review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Time stamped pictures, weather clips for different times of day, Multiple people can use and the final reports are easy to read and nice.

    Cons

    They is not a section for Overtime hours. Sometimes I want to pull 1 employees hours for all jobs for the week and that is not an option.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Charles from Scott And Reid

    Number of employees: 51-200 employees

    March 2017

    Best Damn Daily Report System Going

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Been doing this business for 33 years the days of paper forms and mistakes are gone Easy to use easy to amend easy to deal with and when done it gets where it needs to go. A super who hates dailies and doe not love this is lying. Thanks Charles

    Pros

    very user friendly even for those who are not good on computers

    Cons

    send reminders in the AM some of us don't finish our reports till the end of the day

    Review Source: Capterra
  • Susan from Diversified Erection Services, Co.

    Number of employees: 2-10 employees

    March 2017

    Raken for construction reporting.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

    Pros

    simplicity, affordability

    Cons

    limited search ability from the app.

    Review Source: Capterra

    Response: RAKEN, Raken

    August 2018

    Thanks for the review Susan! Glad we could make your daily reporting process much simpler.

  • Bret from Sampson Construction

    March 2017

    No more log books!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a Superintendent for a commercial construction company, it is hard to find time to sit down and fill out your log book. Let alone track down pictures and organize them so they relate to that day. Good luck gathering this information in a timely manner! Then I ran across Raken. Didn't know anything about it but seemed worth the try. Did the 15 day trial, they even let me try it for longer. Then I introduced it to my superiors and now we use it company wide. Even the old timers can run it! Convenience is probably the best part about it. For example, if someone asks me in a meeting what I did on a certain day. I don't have to sit there and think. I just open Raken, go to the date, and boom, there it is. Another example, you can assign tasks to people on the team and give them due dates. And it stays open until that person says it is complete. This helps to keep people organized and you can hold people accountable. I can go on and on about Raken. They continue to adapt and make it easier to keep the entire team involved. Shoot, as a General Contractor, Raken lets subcontractors use it under us and it compiles their log with ours and makes one nice daily, weekly or even a monthly report. AWESOME!

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Thank you, Bret! We're proud to serve Sampson Construction. If you need anything, please let us know!

  • Lee from Trade Mechanical

    March 2017

    Great App !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The app has evolved with the different trades during the last year . The customer support is always a phone call or an email away.

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Appreciate your feedback, Lee! Let us know if you ever need any help. Thank you!

  • Jose from KL McCaul Construction Inc.,

    March 2017

    Miami superintendent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's an easy to use system and gets upgraded and improved regularly, no problem at all so far, highly recommended

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Appreciate your feedback, Jose! Let us know if you or anyone over at KL McCaul ever need any help. Thank you!

  • Marlon from Annex Constuction

    March 2017

    Effortless daily Reporting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An easy to use Gantt chart tool would be nice. Everything on the market is overthought and complicated and you only use 2% of the functions anyway. As a 20 year superintendent all I want is something where I type in the company name, start date and duration that's it done. Keep it simple and superintendents will use it.

    Review Source: Capterra
  • Andres from Smart Corporation

    March 2017

    Raken is anazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    With raken you have a control in your reports is easy to use, and having problems in the works, we have a backup with all the information, with forographs and videos

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Appreciate your feedback, Andres! As always, please let us know if we can help you out with your daily reporting needs. Thank you!

  • Andrew from MG Roofing, Inc.

    March 2017

    Best app I've seen on the market!!!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love this app. It saves me so much time its unreal. when I take pictures I use Raken and it's automatically loaded to my daily report. Gone are the days of sifting through pictures to group them. I input my reprt through my iphone, ipad, and pc seamlessly.Great job guys and keep up the awesome job. Can't wait to see what you guys add next.

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Really appreciate your feedback, Andrew! Please let us know if we can help with anything. Thanks!

  • Kenny from King Industries Corporation

    March 2017

    Raken--A Wonderful Software to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When I took a position several years ago as project manager of a growing company I knew there would be numerous changes. I had managed various projects across multiple industries over the previous 15 years that all used different mechanisms and reporting platforms. At the time, I was not familiar with Raken for these purposes. However I was quickly surprised with the capabilities Raken presented, combined with the complete ease of use. Naturally I had several questions initially for making changes to new staff and adding functions to our account. It was then that I saw the excellent customer support and service that Raken provides. I would highly recommend Raken to any company that requires daily reporting for any purpose.

    Review Source: Capterra
  • Stephen from SRFCO INC.

    Number of employees: 2-10 employees

    March 2017

    Best Reporting App Ever!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using RAKEN for about 2 years. I couldn't be happier with the ease of use, time savings, outstanding format and customer service. I HIGHLY recommend this to any contracting firm looking for a way to streamline their daily reports.

    Pros

    Ease of use and quality of format

    Cons

    Need for network when filling report

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Thank you, Stephen! Glad to be helping out your team! If you ever need anything, please let us know!

  • jim from D&H Construction Services

    Number of employees: 51-200 employees

    March 2017

    GREAT reporting app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    great, easy to us, best on line reporting system i have ever used. I will recomend this to other people in my field.

    Pros

    ease of use

    Cons

    none

    Review Source: Capterra
  • Robert from Mirason Safety LLC

    March 2017

    Mirason Safety uses Raken!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The team of safety professionals at Mirason Safety have been using Raken for a little more than a year now and the easy of using the program while in the field it tremendous! Our safety consultants are able to save report writing time by using Raken on their smartphone or tablets which saves our clients money! We love the Raken report and its professional product!

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Appreciate your review, Robert! We're happy the Mirason Safety team is taking advantage of Raken to ensure job site safety!

  • Scott from Roche Constructors

    March 2017

    Time saver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me to spend more time on the site doing something other than sitting at a computer typing. Time stamping of photos and entries are critical for ensuring the responsibility of who owns deficiencies and safety incidents, etc...

    Pros

    Short learning curve. User friendly. Customer service is available constantly with little wait!

    Cons

    Would like to see more tasking capabilities.

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Thanks for your review, Scott! Happy to have Roche onboard!

  • Dan from Sampson Construction

    March 2017

    Dan Irvin

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Raken App is so great. There is no way you could exist in big time commercial construction without it. It puts all your daily logs in a great, well organized, professional document. You can look back on any situation that happens on your job site with ease. I would recommend this app for any contractor out there. Big or small.

    Review Source: Capterra

    Response: RAKEN, Raken

    March 2017

    Thanks for the review, Irvin! We're happy to have all the superintendents, Safety Officers, PMs and Execs over at Sampson Construction using Raken!

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