Raken is a cloud-based reporting solution designed for the construction industry. It helps to keep track of construction projects and provides users with site updates in real time.

Raken allows project managers to maintain daily work logs, schedule and assign jobs to employees, send updates to field agents, generate and share snapshots of a project's progress. The solution also helps businesses keep track of subcontractor hours. Integrations with Procore, Prolog, Egnyte and Box are available.

The voice-to-text functionality allows field agents to record observations verbally. The built-in photo gallery can be used to store and categorize site photos and videos. Raken also offers automatic weather capture, alerts and notifications, customizable surveys and third party integrations.

Mobile apps for iOS and Android are available. The solution is priced on a per user per month basis, and support is offered online, via email and over the phone.



119 Reviews of Raken

Overall rating

4.71 / 5 stars

Filters:

Showing 1 - 20 of 119 reviews

January 2019

Marc from Truebeck Construction

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Big help

Outstanding

Pros

Ease of use, time saver, all encompassing

Cons

No complaints, absolutely nothing, great for the subcontracting community as well

January 2019

John A. from Spring Contracting Group, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Simple and Comprehensive Field Productivity App

Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

Pros

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

Cons

none, it accomplishes all that we need it to do.

January 2019

Sean from Unison Construction Management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

New User

The instant sharing of information with team in field. Implimenting fillable forms extends the user opportunities.

Pros

Simple platfform adaptive to various industries, no cluter, user friendly.

Cons

I haven't found any at this time. None at this time

Response from RAKEN of Raken

Replied January 2019

Thanks for the feedback, Sean!

January 2019

andrew from Barton Malow

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great Daily Reporting Software

I am enjoying using Raken and find it a valuable tool in managing my project.

Pros

I love the easy the auto populating of weather, the ease of documenting your day to day activities, visitors, delays and safety.

Cons

I would like a easier/ more specific sort function for monthly reporting, i.e weather days, man hours per sub etc.

Response from RAKEN of Raken

Replied January 2019

Thanks for your feedback! Not sure if you¿ve seen it, but we offer a monthly summary report that automatically compiles the key stats from your job. If this report doesn¿t incorporate what you need, please email us at help@rakenapp.com so we can discuss what would help you with your monthly reporting. Thanks again!

January 2019

April from Sandcastle Constructors

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Ease of use for field crew

Pros

ease of use for field crew, lots of options to help in using the program easier

Cons

down load of daily reports is cumbersome

Response from RAKEN of Raken

Replied January 2019

April, thank you for the feedback! If you need any assistance or recommendations for using Raken in the most efficient way possible, please reach out to us at hello@rakenapp.com or call us at (866)438-0646.

January 2019

Nick from Construction

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Workplace review

We are capturing our employee and subcontractor hours, jobs completed and progress updates. Overall its a great tool ton use.

Pros

It is very user friendly and simple to use, especially with some non tech savvy personnel in the work crew.

Cons

I use my device quite a bit so if my battery runs out I have to wait to update any info.

Response from RAKEN of Raken

Replied January 2019

Thanks for the review, Nick! Glad to hear that even the non-tech savvy personnel can use Raken!

January 2019

Joe from Duran and Venables

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Simple field reports

Pros

Really simplifies doing daily reports and keeping the team up to date on work progress, site conditions and problems.

Cons

Haven’t found anything yet that makes me grit my teeth. It’s simple, it works, what more do you need?

Response from RAKEN of Raken

Replied January 2019

Thanks for the feedback, Joe!

January 2019

Garrett from WWC Engineering

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Exactly What I Needed

Customer service and training was outstanding.

Pros

The ability to take notes, and photos all within one location. The report which is generated looks professional and organized! Perfect for construction inspection.

Cons

A bit of a learning curve to understand how the software is organized. I wish i could choose to email WEEKLY daily reports to a specific email address, rather than daily.

Response from RAKEN of Raken

Replied January 2019

Really happy to hear Raken is exactly what you need, and is helping you with your inspections! You do actually have the ability to bulk email your reports from any duration of time, through our Compliance tool on the website. Simply email us at help@rakenapp.com, and we can walk you through the process. Thanks!

January 2019

Gregory from TSV Construction LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great Product

This is helping us with documenting the daily activities on our construction sites with our field managers. We now have clear and concise reports in the case of an issue that could arise.

Pros

Clear and concise daily reporting functions. Very intuitive for new people to pick up.

Cons

I don't have any dislikes. This software meets all of our expectations.

Response from RAKEN of Raken

Replied January 2019

Thank you for the feedback, Gregory! We're glad you find it easy for everyone to use!

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Raken is great

Pros

Great for clients to be able to use the software and keep track of projects remotely.

Cons

It seems like the categories could be simplified. There should be no need to click through 7 headings to see all of the information.

Response from RAKEN of Raken

Replied January 2019

Thanks for your feedback. I¿ll pass this along to my team as a suggestion to make navigation easier for you. If there¿s ever anything else you¿d like to see in the future, please feel free to email us at help@rakenapp.com. Thanks!

January 2019

Dave from Rain

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

User

We run a construction company And provide a report to the clients weekly Including pictures The time and date stamps help a lot And the ability to have all the information from all users to had instantly is a game changer

Pros

Ease of use
Ability to have all information from all users to hand

Cons

There was a few items when we first used but
As you guys are always updating and improving the system these have need addressed

Response from RAKEN of Raken

Replied January 2019

Dave, thank you for the feedback! We are glad our updates and improvements help make your experience better.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Great Product for the Price

Pros

I can always review reports as long as I have cell service on my iPhone.

Cons

No real complaints. They continue to make improvements.

Response from RAKEN of Raken

Replied January 2019

Thank you for the review!

January 2019

Isauro from JB Builders of Grand Rapids, Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Raken Review

We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time.

Pros

We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information.

Cons

Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice.

Response from RAKEN of Raken

Replied January 2019

Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the ¿Dashboard¿ tool from the app to search through all your old reports. Once in the ¿Dashboard¿, there¿s a search icon in the top right, feel free to contact our support if you need any help@rakenapp.com if you need assistance. Thanks again!

January 2019

Trey from Palmetto Construction Services, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Efficient and Effective

Efficient and effective for Project Management

Pros

I love the break out of all items. My reports are very detailed and understandable.

Cons

Like anything, if it were free I'd tell everyone in the world about it!

Response from RAKEN of Raken

Replied January 2019

Thank you for the review, Trey!

January 2019

Jose Luis from G. Batista & Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great Peoject Management tool

I been used it for the past three years and is a great tool to gather, record, and keep the projects information

Pros

Easy to use, you can operated from anywhere

Cons

Adding an scheduling tools will be very helpful.

Response from RAKEN of Raken

Replied January 2019

Thanks for the feedback, Jose! We will pass that on to our product team. Stay tuned for new Raken features and big updates this year!

January 2019

Eric from Kingery Construction Co.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Easy to use

Customer service was quick to help resolve problem when needed.

Pros

Easy to follow videos to help with use and options that are available.
Reduced time filling out reports.
Adaptable format to conform reports for different types of jobs.

Cons

Have not found any yet very easy to get started and use.

Response from RAKEN of Raken

Replied January 2019

Thank you for the review, Eric! Happy to hear that the videos are helping out and that reporting is taking less time. If you ever have questions, always feel free to reach out to us at (866)438-0646 or help@rakenapp.com.

December 2018

Rafael from Serna Construction, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Daily reports made easy!

Pros

For me, what I like most about this product is that is so easy to use. Making new projects, updating them, adding pictures and comments to each project is ridiculously easy. And to top it off the way it automatically takes everything you input and converts it into a daily report pdf is great.

Cons

There really are no cons with this software.

Response from RAKEN of Raken

Replied December 2018

Hey Rafael, thank you for the review! We are so happy to hear your feedback on how you like using Raken.

November 2018

Kris from Hamel Contracting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Superintendent dailies and progress tracking

I’ve found Raken to be extremely useful and no more or less work than Procore. The office potential is great.

Pros

The information available to the office and the photo documentation available.

Cons

Typing on my mobile device is a bit time consuming. I understand the talk to text but in loud environments, it’s not always possible.

Response from RAKEN of Raken

Replied November 2018

Thanks for the review and feedback, Kris!

October 2018

Angi from International Flooring, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Perfect for any size company...

The reps are fantastic. They are great with follow up (and patient when your schedule is total chaos and they have to chase you to catch up). Response time is phenomenal on any issue I've had to contact them for. Tools are great...app itself...tutorials...customer service resources, etc.

Pros

The versatility of the components, ease of use for our field guys (some are not very tech savvy), ability to utiltize tools for many different administrative tasks...almost a one-stop shop for what we need with the growth of our company.

Cons

Would like to be able to customize things a little bit more than what is available.

Response from RAKEN of Raken

Replied October 2018

Hello Angi, thanks for the review and feedback. We will continue to improve our customization options as we have had many requests for this. Please stay tuned. Thank you!

October 2018

skip from Truebeck Construction

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Construction Technology Trends 2018

I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

Pros

Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Cons

Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Response from RAKEN of Raken

Replied November 2018

Thanks for your feedback, Skip! Please stay tuned as we¿re about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the ¿Dashboard¿ functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!