About AuditBoard

AuditBoard transforms how audit, risk, and compliance teams manage today’s dynamic risk landscape with a modern, connected platform that engages the front lines, surfaces the risks that matter, and drives better strategic decision-making. More than 25% of the Fortune 500 leverage AuditBoard to move their businesses forward. AuditBoard is top-rated in audit management and GRC software on G2, and was recently ranked as one of the fastest-growing technology companies in North America by Deloitte. ...
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AuditBoard User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 57 reviews

Troy

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Highly Recommended!

Thank you for the excellent customer service.

Pros

The dashboard is clear/simple and helpful, the user-friendliness is excellent and the integration across the Audit, SoxHub and Risk Management modules is very good to have.

Cons

The software is currently meeting all my needs. If anything I am still working through the customization of the observation follow up process but that more of a learning curve on my end.

Response from AuditBoard

Troy, thank you for taking the time to leave a review! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's helping you and your team. Thanks for your comments about customer service - this is always great to hear!

Replied July 2022

David

Company size: 201-500 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Would Purchase Again

Overall the experience has been great with AuditBoard. We were able to customize the software to our preferences and the requirements of our organization. The pricing for the software and the ability to customize to our liking was big benefit and a main reason we went with AuditBoard. It allowed us to simplify processes for a similar price as the previous software with no customization. I would recommend them to my next employer if they weren't a customer already.

Pros

When we considered AuditBoard, we determined that we needed a file repository, templates, and an audit issue tracking software. I have to say we have been very pleased with the product that AuditBoard offers. AuditBoard brought the individual auditors together with uniform processes. Prior to AuditBoard audit reports were written differently depending on the auditor. After implementation the audit reports have a singular voice.

Cons

What we least liked is that we were told that an API connection could be done in AuditBoard and our existing software of SalesForce. It was represented in the sales pitch that it would be similar to "plug and play" formats. After implementation we discovered that it is possible, but our internal IT department would need to spend six months on a build process. In the end, we abandoned the API connection and taught the business partners to use AuditBoard because it was easier (even though they are reluctant to do so) and did not involve the IT department resources.

Reasons for choosing AuditBoard

AuditBoard appeared to be a similar flow to the workflows we already used. Pricing and customizable capabilities.

Reasons for switching to AuditBoard

AuditBoard was more customizable and, in my opinion, easier to use for our smaller organization and audit department. Highbond was a little more cumbersome and riddled with manual steps or processes as the audit was performed. AuditBoard has a more simple flow and, in my opinion, is easier for the auditors to learn and use. Our auditors discovered during implementation that AuditBoard was setup very similar to the audit processes we were used to and it was not difficult to convince them to use the software.

Nicole

Company size: 5,001-10,000 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

User-Friendly and Modern Aesthetically

Auditboard has streamlined our PBC and Narrative review processes in a way that we could not have done previously. I love how modern it is both aesthetically and in functionality. The user-friendliness of it from a control or process owner standpoint is unmatchable.

Pros

I love that Auditboard is so user friendly for process/control owners. Everything is laid out step-by-step and easy to use. Workstream is such a great functionality too - our PBC requests went from a very manual and not well tracked process to easily repeatable and understood throughout the organiztion.

Cons

As an administrator, I've found there are a lot of tricky functionality steps to take. Once you know them, it's very simple and makes sense, but to first start out knowing nothing there is a learning curve. For instance, adding a new control simply adds it to a control listing in settings and there is a separate step to add the control to the control/testing environment. Again, not a difficult step to take, but it is a little tricky when first starting out.

Response from AuditBoard

Hi Nicole - Thank you for taking the time to leave a review! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we're so glad it's doing that for you and your team. As our team continues to work on new features, and your feedback will help inform them!

Replied July 2022

Rosemary

Company size: 501-1,000 employees

Industry: Oil & Energy

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

October 2016

SOX Hub Experience

We have been using SOXHUB for a few months and have very happy with the ease of use they system provides. There are some basic functionality features (e.g. additional reporting capabilities, issue tracking, etc) I wish the system had immediately available, but I have been told some of these features are in the works. Overall, we are happy with the purchase thus far.

Pros

Ease of Use

Cons

Reporting capabilities & Issue Tracking

Meagan

Company size: 501-1,000 employees

Industry: Medical Devices

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Integrated audit, risk, and compliance system

We implemented Auditboard to move on from excel worksheets and trackers living in a Sharepoint with frequent emails sent internally and to control owners. For our internal audit team, it's entirely changed the way we organize our work, and for the control owners, they have loved the tool because they get their own customized dashboard which tells them exactly what controls they are responsible for, whether there are any issues, and also is the only method that they are sent audit requests.

Pros

Version control is no longer an issue. We can share documents across our internal audit, compliance, management, and up to the board with full and complete information. Auditboard has customizable dashboard that we use for reporting that once set up, are easy to refresh at a moments notice for up to date information. The Auditboard support team also listens to their feedback from customers and is constantly working towards adding new features to meet customized needs of each team member and industry.

Cons

There is a lot of customization that you can do with this tool which is why it makes it so valuable, but you have to prepare yourself to spend some time learning the ins and outs of the tool. Fortunately, Auditboard offers many web-lessons to educate you on the tool, and the customer service is excellent when you need some additional help.

Reasons for choosing AuditBoard

Auditboard is feature-rich and quickly responds to adding and expanding their current offerings. We wanted a tool that we knew could be a long-term solution, and would grow with us. Additionally, we started with SOXHUB but know that we can expand into Auditboard's other offerings such as RiskOversight, CrossComply, and OpsAudit, and wanted a platform that could maintain integrated record for a single source of truth, but also could scale and meet needs for risk and compliance in the future.

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