---
title: "Suralink Software Reviews, Demo & Pricing - 2026"
description: "Review of Suralink Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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Suralink

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Overview

[Reviews](https://www.softwareadvice.com/cms/suralink-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/suralink-profile/alternatives/)

# Suralink Review

Custom quote Free trial 3 plans

Wondering if Suralink is right for your organization?

Our Audit Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Suralink

4.7

[(400)](https://www.softwareadvice.com/cms/suralink-profile/reviews/)

Pricing

Pricing available upon request

### About Suralink

Suralink closes the Client Readiness Gap by combining its industry leading client collaboration portal with its newly launched automated testing and AI-powered analysis capabilities, to create the industry's first fully-integrated “Request-to-Test” platform.

Suralink’s platform provides seamless collaboration, automates key workflows, and provides real-time visibility throughout the engagement process all in our fully secure and cloud-based environment. These capabilities enable clients to more easily provide the correct information and firm users to assess and validate that information faster, ultimately reducing confusion, misalignment, and wasted effort. By ensuring that the right information is provided at the right time, we help firms be more efficient, accelerate engagement timelines, and improve the overall client experience.

Suralink enables seamless collaboration throughout the entire engagement process  
Suralink provides real-time visibility and engagement status tracking  
Suralink integrates and automates the most critical stages of an engagement to eliminate manual inefficiencies  
Suralink leverages enterprise-grade security and compliance to protect your clients’ data...

Suralink increases client satisfaction and retention Suralink enables firms to deliver engagements on time and on budget

Wondering if Suralink is right for your organization?

Our Audit Software selection experts can help you in 15 minutes or less.

## Suralink User Interface

## Popular Suralink Alternatives

Main Product

Suralink

4.7

[(400)](https://www.softwareadvice.com/cms/suralink-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.66Value for money
-   4.60Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Mitti (by SafetyCulture)](https://www.softwareadvice.com/cmms/iauditor-profile/)

4.6

[(355)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.47Value for money
-   4.54Customer support
-   4.44Functionality

Pricing

Starting at A$29.00 per month

Get Price

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4.9

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Ratings Breakdown

-   4.81Ease of use
-   4.68Value for money
-   4.78Customer support
-   4.68Functionality

Pricing

Available upon request

Get Price

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4.8

[(116)](https://www.softwareadvice.com/risk-management/hyperproof-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.53Functionality

Pricing

Starting at $12000.00 per year

Get Price

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4.5

[(540)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.16Value for money
-   4.47Customer support
-   4.19Functionality

Pricing

Available upon request

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Alternative Product

[DataSnipper](https://www.softwareadvice.com/financial-risk-management/datasnipper-profile/)

4.7

[(131)](https://www.softwareadvice.com/financial-risk-management/datasnipper-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.59Value for money
-   4.60Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

## Suralink Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Standard RLM

Pricing available upon request

No plan information available

Professional RLM

Pricing available upon request

No plan information available

Workpaper Suite

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Suralink Features

-   Popular features found in Audit
    
    Alerts/Notifications
    
    Audit Trail
    
    Corrective and Preventive Actions (CAPA)
    
    Dashboard
    
    Document Management
    
    Document Storage
    
    Forms Management
    
    Inspection Management
    
    Issue Management
    
    Risk Assessment
    
    Task Management
    
    Workflow Management
    
-   More features of Suralink
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    AI/Machine Learning
    
    API
    
    Approval Process Control
    
    Approval Workflow
    
    Archiving & Retention
    
    Audit Management
    
    Audit Planning
    
    Auto Extraction
    
    Client Management
    
    Client Portal
    
    Collaboration Tools
    
    Commenting/Notes
    
    Compliance Tracking
    
    Configurable Workflow
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Aggregation and Publishing
    
    Data Import/Export
    
    Data Security
    
    Data Storage Management
    
    Data Verification
    
    Digital Signature
    
    Document Extraction
    
    Document Templates
    
    Drag & Drop
    
    Due Date Tracking
    
    Electronic Signature
    
    Email Reminders
    
    Encryption
    
    Financial Reporting
    
    For Accountants
    
    Fund Accounting
    
    Image Extraction
    
    Income & Balance Sheet
    
    Mobile Access
    
    Monitoring
    
    Pricing Extraction
    
    Progress Tracking
    
    Project Accounting
    
    Project Management
    
    Project Time Tracking
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Search/Filter
    
    Secure Data Storage
    
    Security Auditing
    
    Status Tracking
    
    Tagging
    
    Tax Management
    
    Third-Party Integrations
    
    Timer
    
    Version Control
    

## Suralink Integrations

Microsoft Outlook

Integration rated undefined from -1 review

Trullion

Integration rated undefined from -1 review

CCH ProSystem fx

Integration rated undefined from -1 review

DataSnipper

Integration rated undefined from -1 review

## Suralink User Reviews

## Suralink customer ratings

- Overall rating: 4.7/5
- Total reviews: 400

### Rating distribution

- 5 stars: 302 reviews (76%)
- 4 stars: 85 reviews (21%)
- 3 stars: 13 reviews (3%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### A massive time saver for CPAs and their clients

- Overall rating: 5/5
- Reviewer: Christopher H.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has provided a higher level of professionalism to our information request process while greatly reducing the administrative burden of tracking information requests.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Extremely user friendly, minimal training needed for staff or clients.

#### Cons

The only issue that we have had to date has been clients using extremely old web browsers, which is hard to label as a Suralink issue.

#### Reasons for choosing Suralink

Strong recommendations from Allinial Global member firms.

---

### A stream-lined and intuitive file share software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I use this as a public accountant to satisfy our various requests from clients. It is very easy to use, create needs lists, pull support, edit requests, and track the status of items. I have also heard from many clients that it was very intuitive and easy to use.

#### Cons

I haven't experienced any large issues while using the software. If I am preparing or rolling forward a new needs list, it only gives me the option to establish one new "due date" for all requests, when in reality, there are many different due dates. Not a large issue; just more of a mild inconvenience.

---

### Why not a mobile option?

- Overall rating: 3/5
- Reviewer: Kathleen J.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pretty good

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The daily email notifications recap are great.

#### Cons

Mobile inaccessibility is a hinderance for field work.

---

### Excellent Product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience has been excellent. If push notifications would be implemented I would have zero complaints.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the security that comes with using this product. It is very easy to communicate with clients via suralink and reassure them that their information would be handled carefully and securely.

#### Cons

I don't like that there isn't an option for push notifications and I have to type a passcode in each time I login.

---

### Very efficient and user friendly

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I always recommend Suralink to friends at other firms. It's super self explanatory and easy to use. It keeps things simple, but also is enough to get the job done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how easy it is to visualize what items have been submitted from the client and what we are still waiting on.

#### Cons

I don't like how it shows when we download files in the comments. If I download a file multiple times I don't want my client to see that.

---

### good not great

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's good, but if I was making the decision what to use for PBC lists I'd choose smartsheet over Suralink, but your mileage may vary.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

works well for PBC lists (provided by client) helps with client communication and has a good interface for back and forth conversations on various requests. generally easy to setup, navigate, and use

#### Cons

not as user friendly as a smartsheet, and a little more limited in abilities

#### Vendor response

As always, we're disappointed to hear that someone doesn't love our product. However, we firmly believe that while SmartSheet is a great general tool and can be used to manage PBC lists, our platform is tailored to the CPA experience. With dynamic request list management, live updates, instant notifications, and much more, Suralink is the best tool available for CPAs needing to increase efficiency and improve the clients experience around PBC lists. That being said, we always love to hear how we can improve and would be happy to do another training on our platform to ensure it meets your needs.

Replied August 2020

---

### A great solution for document management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Status update/email notification. Easy to upload and download documents.

#### Cons

Sometimes Search function is not responsive.

---

### Suralink

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- Very intuitive & user friendly - Significant time savings in managing and obtaining documents from clients

#### Cons

- Not integrated with document management systems or firm management systems, so it is a manual process to setup clients/users and then transfer documents into the main system

---

### User Friendly Software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Suralink in an integral part of what we do at our firm. We need a secure way to receive needed documents to perform our testing, which Suralink kindly provides. The software is simple to understand and use. I have no complaints.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

All of my clients are easily accessible and organized. It's easy to make requests and/or comments and it's easy to see which items have been fulfilled or not.

#### Cons

I can't think of any major cons. The software runs smoothly and is very user friendly. I haven't even been using it that long and I understand how to do what I need.

---

### Suralink Feedback

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great. Once I got used to the portal, it made requesting information much easier. My clients seem to like it very much.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

I like the ability to import from Excel a spine for requests.

#### Cons

The user interface could be better. The layout is a little busy and confusing to navigate at first.

---

Showing 1 - 10 of 400 Reviews

[See All Reviews](https://www.softwareadvice.com/cms/suralink-profile/reviews/)

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