What are Tervene users saying about the software?

Read what people like you have said about using Tervene software through verified user reviews

User Review Highlights

4.43

21 Reviews

5
11
4
8
3
2
2
0
1
0
5

Ease-of-use

out of 5
5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5

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Showing 1 - 21 of 21 reviews

Jérémie

Verified reviewer

Company size: 51-200 employees

Industry: Packaging and Containers

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Life-changing application

This tool helps us maintain better accountability and track the progression of actions made to improve our processes. It is easy to use, and the customer service is impeccable!

Pros

Easy to use features that helped us integrate our cleaning procesures, quality management and production meetings fully into a single tool.

Cons

Custom dashboards are lacking, but Tervene offers an API to set up your own in an outside app.

Gene

Company size: 51-200 employees

Industry: Packaging and Containers

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Paper Machine Improvements - Tervene's Positive Impact

Tervene has given our mill a tool that captures a lot of issues and action items that in the past were either forgotten or not acted upon in a timely manner. Audits and Gemba Walks are providing valuable information that allow mill leadership to better support operations and improve overall stability and performance.

Pros

Tervene is a great all in one commmunication tool that can help anyone whether a plant manager or operator effectively communicate and follow the operation. The built-in accountability mechanisms make follow-ups easy, meetings more effective and operations planning more accurate and effective.

Cons

General lack of auto-populating features make for a lot of repetition that can be time consuming and of little value.

Jean-Éric

Company size: 501-1,000 employees

Industry: Printing

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2019

Louiseville review

Reduction of downtimes through better communication and information management. Better follow up

Pros

Improves communication efficiency Reduces loss of time Keeps records Gamba walk Audits Mettings management Tasks management And soon the Learning Center

Cons

Would gain by adding AT LEAST 1 level of sub dimension Lacks flexibility in user permission management Lacks customizable fields in Comments Project management and Improvement modules are not efficient, and as such are not used Audit modules: information and photos do not follow when you create a task or 'Écart', user must duplicate work.

Reasons for choosing Tervene

The overall capacity to merge many of our needs in a single system.

Reasons for switching to Tervene

In this case, less is more. Less systems to manage, to swich from one another in order to achieve what you need to be done. Less systems to support. And we gain Gamba walks and Audits.

Cédric

Company size: 10,000+ employees

Industry: Aviation & Aerospace

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

avis1

Pros

Les audits, gembas et formulaires dans un même outils permet la gestion facile et rapide des plans d'actions qui en sont issus.

Cons

Parfois quelques lenteurs (surtout version appli). Le prix reste élevé. Des modules sont développés mais il nous manque de l’accompagnement pour les utiliser au mieux.

Reasons for choosing Tervene

Choix unité

Francois

Company size: 5,001-10,000 employees

Industry: Chemicals

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

December 2019

utilisation Tervene avec un modèle d'amélioration continue établi

très belle expérience de travail de manière général avec une équipe compétente et dynamique. l'ensemble des consultants nous ont amené à progresser de par leur expérience et leur compétence. nous avons réussit à améliorer nos communications ainsi que l'engagement de nos employés dans la gestion de l'entreprise au quotidien ainsi que dans notre modèle d'amélioration continue.

Pros

logiciel vraiment facile d'utilisation pour l'ensemble des usagés. bonne adaptation à notre système d'amélioration qui est en place (WCM). le système nous permet d'améliorer les communications, le feedback ainsi que le suivi des différentes activités de résolution de problème et opérationnel.

Cons

travaillant dans un mode d'amélioration continue défini dans une corporation, nous devons utiliser des formulaires standards et le système est difficilement configurable pour rencontrer les requis de l'organisation.

Aurore

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2019

Tervene : outil de pilotage super efficace

Je suis le plan de prévention RPS qui inclut une centaine d'actions par un vingtaine de contributeurs.

Pros

Cet outil est très efficace pour gérer des réunions récurrentes et les actions qui en découlent. Egalement pour les points hebdo avec les collaborateurs. Le transfert d'une réunion à l'autre permet de suivre collectivement plusieurs tâches.

Cons

La liste des tâches a tendance à s'allonger. Le rouge qui montre les tâches en retard peut générer du stress . Le suivi des plans d'actions d'amélioration est un peu lourd pour l'instant.

Simon

Company size: 51-200 employees

Industry: Aviation & Aerospace

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2022

Nice DMS software

Pros

It is easy to use and to implement. Every user is able to start using Tervene within few hours. It helps to keep tracking of the tasks shared between the organization. It accelerates the resolution of them.

Cons

It is not easily connected to Office 365 tools.

didier

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Facilité d'apprentissage et d'utilisation

Pros

Simplicité d'utilisation Optimisation du suivi des plan d'actions sur l'ensemble de l'entreprise Tournées de terrain structurées

Cons

Quelques détails techniques liés à l'utilisation

User Profile

Eric

Verified reviewer

Company size: 51-200 employees

Industry: Aviation & Aerospace

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

know the status without meeting

very good support to implement sofware, simple to use for user. You have to implement in all the organisation if you want result.

Pros

simple to use and show visibility of problem and project without meeting

Cons

poor dash board for direction, need to create a place for insert KPI

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

NEVER STOP TO IMPROVE

Pros

EASE OF USE, FAST USE, ABILITY TO SORT THINGS, ABILITY TO ADD DOCCUMENTS, FOLLOW UP YOUR TASK NEVER FORGET

Cons

NO KEYWORD SEARCH FEATURE, IT WOULD BE NICE TO RETREIVE PAST MEETING USING A SEARCH FEATURE. IT WOULD BE NICE TO HAVE A CALENDAR VIEW FULL SCREEN TO SHOW GRAPHICALY THINGS TO DO FOR A MONTH

Daniel

Company size: 51-200 employees

Industry: Packaging and Containers

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Dan Rogers Review

Very satisfied over all

Pros

I like being able to address issues in real time and get timely responses

Cons

More audits would be good to eliminate paper

Fabrizio

Company size: 1,001-5,000 employees

Industry: Airlines/Aviation

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2020

Tervene IG

Help us to achive a better scope of performance globaly

Pros

Easy to use , keep track of my history , easy to follow up on a task

Cons

Nothing in particular at the moment , I dont have anything to compare

Martin

Company size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Utilisation Tervene à Manac

Très belle et bonne expérience, équipe dynamique et à l'écoute des besoins. Très bonne accompagnement de l'implantation du projet.

Pros

Utilisation des tâches et des réunions en collaboration

Cons

Les tableaux de suivis (dashboard), vue l'implantation récente nous ne sommes pas encore à cette utilisation.

Anonymous

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2019

Time saving and ease of use

Pros

Ease of use for every level of employee.

Cons

Software fees get high rapidly when increasing the amount of processes to follow.

Alain

Company size: 201-500 employees

Industry: Food Production

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

Un bel outil !!

Pros

La facilité avec laquelle les taches peuvent être transcrites en les documentant. Le suivi et l'historique de chaque actions que l'on peut retrouver facilement.

Cons

Au départ l’impossibilité de trier les réunions => problème réglé avec la mise à jour de ce jour.

Russell

Company size: 501-1,000 employees

Industry: Aviation & Aerospace

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2019

Shop floor controll and information

Pros

Tervene gives me a tool to document, track, recall and direct shop floor needs . Request assistance as needed. Document issues and there effective corrections.

Cons

Have not really found anything to dislike.

Thierry

Company size: 10,000+ employees

Industry: Aviation & Aerospace

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2019

Great product !

Production organization need to be connected from shopfloor to macro meetings. Tervene helps us to escalate more easily our problems and to affect them to the right people to solve them.

Pros

Everything is connected/linked (meetings, tasks, audits...)

Cons

Reports are very precise, but I do not use them as of today. I need more time

Response from Tervene

Hi Thierry, Thank you for taking the time to review us! I'm glad to see you find the connection between meetings, tasks and audits useful! If there's anything you think could be improved, let us know at support@tervene.com! We're always looking for ways to make Tervene better. Cheers, Sam

Replied November 2019

randy

Company size: 51-200 employees

Industry: Paper & Forest Products

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Randy Review

Pros

easy to use, can add pictures which is a nice feature

Cons

un completed taks not carrying over to next meeting

Capraro

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2019

User opinion

Pros

Very usefull and user friendly. Audits and action plan linked

Cons

Following tasks created for someone else. Research on audits dashbord. Not linked with outlook.

Response from Tervene

Hi Remy, Thanks for reviewing us! I think you will enjoy our update coming up next week as it will enable you to follow up on tasks you assigned someone else in a centralized view. You can even choose to follow or unfollow someone else's task. Our team works hard at continuously improving the software, so please don't hesitate to contact us at support@tervene.com to let us know how we could make the search experience in audit dashboards (or Tervene in general) better! Regards, Sam

Replied November 2019

Eric

Company size: 201-500 employees

Industry: Printing

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

Tervene: the best option to connect and digitalize processes, task and meeting

Pros

Very friendly user. Multi-module software: all in one. It's very easy to integrate with a manual DMS process

Cons

Communication between Ipad and computer. Not connected with outlook

Reasons for choosing Tervene

Better representation and more partnership approach from Tervene. Software was more adaptable to our vision of a DMS.

Quentin

Company size: 10,000+ employees

Industry: Aviation & Aerospace

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2019

Thank you Tervene

Pros

Meetings Tasks managements user frinedly Every things is easy in this software.

Cons

It's complicated to personalize some modules for our business.

Showing 1 - 21 of 21 reviews
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