What are Tervene users saying about the software?
Read what people like you have said about using Tervene software through verified user reviews
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4.43
21 Reviews
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Showing 1 - 21 of 21 reviews
Jérémie
Verified reviewer
Company size: 51-200 employees
Industry: Packaging and Containers
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Life-changing application
This tool helps us maintain better accountability and track the progression of actions made to improve our processes. It is easy to use, and the customer service is impeccable!
Pros
Easy to use features that helped us integrate our cleaning procesures, quality management and production meetings fully into a single tool.
Cons
Custom dashboards are lacking, but Tervene offers an API to set up your own in an outside app.
Gene
Company size: 51-200 employees
Industry: Packaging and Containers
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Paper Machine Improvements - Tervene's Positive Impact
Tervene has given our mill a tool that captures a lot of issues and action items that in the past were either forgotten or not acted upon in a timely manner. Audits and Gemba Walks are providing valuable information that allow mill leadership to better support operations and improve overall stability and performance.
Pros
Tervene is a great all in one commmunication tool that can help anyone whether a plant manager or operator effectively communicate and follow the operation. The built-in accountability mechanisms make follow-ups easy, meetings more effective and operations planning more accurate and effective.
Cons
General lack of auto-populating features make for a lot of repetition that can be time consuming and of little value.
Jean-Éric
Company size: 501-1,000 employees
Industry: Printing
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Louiseville review
Reduction of downtimes through better communication and information management. Better follow up
Pros
Improves communication efficiency Reduces loss of time Keeps records Gamba walk Audits Mettings management Tasks management And soon the Learning Center
Cons
Would gain by adding AT LEAST 1 level of sub dimension Lacks flexibility in user permission management Lacks customizable fields in Comments Project management and Improvement modules are not efficient, and as such are not used Audit modules: information and photos do not follow when you create a task or 'Écart', user must duplicate work.
Reasons for choosing Tervene
The overall capacity to merge many of our needs in a single system.
Reasons for switching to Tervene
In this case, less is more. Less systems to manage, to swich from one another in order to achieve what you need to be done. Less systems to support. And we gain Gamba walks and Audits.
Cédric
Company size: 10,000+ employees
Industry: Aviation & Aerospace
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
avis1
Pros
Les audits, gembas et formulaires dans un même outils permet la gestion facile et rapide des plans d'actions qui en sont issus.
Cons
Parfois quelques lenteurs (surtout version appli). Le prix reste élevé. Des modules sont développés mais il nous manque de l’accompagnement pour les utiliser au mieux.
Reasons for choosing Tervene
Choix unité
Francois
Company size: 5,001-10,000 employees
Industry: Chemicals
Time used: Less than 2 years
Review Source: Capterra
December 2019
utilisation Tervene avec un modèle d'amélioration continue établi
très belle expérience de travail de manière général avec une équipe compétente et dynamique. l'ensemble des consultants nous ont amené à progresser de par leur expérience et leur compétence. nous avons réussit à améliorer nos communications ainsi que l'engagement de nos employés dans la gestion de l'entreprise au quotidien ainsi que dans notre modèle d'amélioration continue.
Pros
logiciel vraiment facile d'utilisation pour l'ensemble des usagés. bonne adaptation à notre système d'amélioration qui est en place (WCM). le système nous permet d'améliorer les communications, le feedback ainsi que le suivi des différentes activités de résolution de problème et opérationnel.
Cons
travaillant dans un mode d'amélioration continue défini dans une corporation, nous devons utiliser des formulaires standards et le système est difficilement configurable pour rencontrer les requis de l'organisation.
Aurore
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Tervene : outil de pilotage super efficace
Je suis le plan de prévention RPS qui inclut une centaine d'actions par un vingtaine de contributeurs.
Pros
Cet outil est très efficace pour gérer des réunions récurrentes et les actions qui en découlent. Egalement pour les points hebdo avec les collaborateurs. Le transfert d'une réunion à l'autre permet de suivre collectivement plusieurs tâches.
Cons
La liste des tâches a tendance à s'allonger. Le rouge qui montre les tâches en retard peut générer du stress . Le suivi des plans d'actions d'amélioration est un peu lourd pour l'instant.
Simon
Company size: 51-200 employees
Industry: Aviation & Aerospace
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Nice DMS software
Pros
It is easy to use and to implement. Every user is able to start using Tervene within few hours. It helps to keep tracking of the tasks shared between the organization. It accelerates the resolution of them.
Cons
It is not easily connected to Office 365 tools.
didier
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
Facilité d'apprentissage et d'utilisation
Pros
Simplicité d'utilisation Optimisation du suivi des plan d'actions sur l'ensemble de l'entreprise Tournées de terrain structurées
Cons
Quelques détails techniques liés à l'utilisation

Eric
Verified reviewer
Company size: 51-200 employees
Industry: Aviation & Aerospace
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2019
know the status without meeting
very good support to implement sofware, simple to use for user. You have to implement in all the organisation if you want result.
Pros
simple to use and show visibility of problem and project without meeting
Cons
poor dash board for direction, need to create a place for insert KPI
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2018
NEVER STOP TO IMPROVE
Pros
EASE OF USE, FAST USE, ABILITY TO SORT THINGS, ABILITY TO ADD DOCCUMENTS, FOLLOW UP YOUR TASK NEVER FORGET
Cons
NO KEYWORD SEARCH FEATURE, IT WOULD BE NICE TO RETREIVE PAST MEETING USING A SEARCH FEATURE. IT WOULD BE NICE TO HAVE A CALENDAR VIEW FULL SCREEN TO SHOW GRAPHICALY THINGS TO DO FOR A MONTH
Daniel
Company size: 51-200 employees
Industry: Packaging and Containers
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Dan Rogers Review
Very satisfied over all
Pros
I like being able to address issues in real time and get timely responses
Cons
More audits would be good to eliminate paper
Fabrizio
Company size: 1,001-5,000 employees
Industry: Airlines/Aviation
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2020
Tervene IG
Help us to achive a better scope of performance globaly
Pros
Easy to use , keep track of my history , easy to follow up on a task
Cons
Nothing in particular at the moment , I dont have anything to compare
Martin
Company size: 1,001-5,000 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Utilisation Tervene à Manac
Très belle et bonne expérience, équipe dynamique et à l'écoute des besoins. Très bonne accompagnement de l'implantation du projet.
Pros
Utilisation des tâches et des réunions en collaboration
Cons
Les tableaux de suivis (dashboard), vue l'implantation récente nous ne sommes pas encore à cette utilisation.
Anonymous
Company size: 201-500 employees
Time used: Less than 6 months
Review Source: Capterra
November 2019
Time saving and ease of use
Pros
Ease of use for every level of employee.
Cons
Software fees get high rapidly when increasing the amount of processes to follow.
Alain
Company size: 201-500 employees
Industry: Food Production
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2020
Un bel outil !!
Pros
La facilité avec laquelle les taches peuvent être transcrites en les documentant. Le suivi et l'historique de chaque actions que l'on peut retrouver facilement.
Cons
Au départ l’impossibilité de trier les réunions => problème réglé avec la mise à jour de ce jour.
Russell
Company size: 501-1,000 employees
Industry: Aviation & Aerospace
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Shop floor controll and information
Pros
Tervene gives me a tool to document, track, recall and direct shop floor needs . Request assistance as needed. Document issues and there effective corrections.
Cons
Have not really found anything to dislike.
Thierry
Company size: 10,000+ employees
Industry: Aviation & Aerospace
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Great product !
Production organization need to be connected from shopfloor to macro meetings. Tervene helps us to escalate more easily our problems and to affect them to the right people to solve them.
Pros
Everything is connected/linked (meetings, tasks, audits...)
Cons
Reports are very precise, but I do not use them as of today. I need more time

Response from Tervene
Hi Thierry, Thank you for taking the time to review us! I'm glad to see you find the connection between meetings, tasks and audits useful! If there's anything you think could be improved, let us know at support@tervene.com! We're always looking for ways to make Tervene better. Cheers, Sam
Replied November 2019
randy
Company size: 51-200 employees
Industry: Paper & Forest Products
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Randy Review
Pros
easy to use, can add pictures which is a nice feature
Cons
un completed taks not carrying over to next meeting
Capraro
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
User opinion
Pros
Very usefull and user friendly. Audits and action plan linked
Cons
Following tasks created for someone else. Research on audits dashbord. Not linked with outlook.

Response from Tervene
Hi Remy, Thanks for reviewing us! I think you will enjoy our update coming up next week as it will enable you to follow up on tasks you assigned someone else in a centralized view. You can even choose to follow or unfollow someone else's task. Our team works hard at continuously improving the software, so please don't hesitate to contact us at support@tervene.com to let us know how we could make the search experience in audit dashboards (or Tervene in general) better! Regards, Sam
Replied November 2019
Eric
Company size: 201-500 employees
Industry: Printing
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2019
Tervene: the best option to connect and digitalize processes, task and meeting
Pros
Very friendly user. Multi-module software: all in one. It's very easy to integrate with a manual DMS process
Cons
Communication between Ipad and computer. Not connected with outlook
Reasons for choosing Tervene
Better representation and more partnership approach from Tervene. Software was more adaptable to our vision of a DMS.
Quentin
Company size: 10,000+ employees
Industry: Aviation & Aerospace
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2019
Thank you Tervene
Pros
Meetings Tasks managements user frinedly Every things is easy in this software.
Cons
It's complicated to personalize some modules for our business.
