--- title: "Vanta Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Vanta. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Vanta is a good fit for you!" source_url: "https://www.softwareadvice.com/audit/vanta-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Audit Software](https://www.softwareadvice.com/audit/) / [Vanta](https://www.softwareadvice.com/audit/vanta-profile/) / Vanta Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/audit/vanta-profile/) Reviews [Alternatives](https://www.softwareadvice.com/audit/vanta-profile/alternatives/) # Vanta User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 33 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 3.9/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 21 reviews (64%) - 4 stars: 6 reviews (18%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 5 reviews (15%) ### Most mentioned pros - It does help me and my organization to prepare Soc2 audits which is very tedious and boring by collecting all evidences needed for audits in automated way. And Its UI very user friendly by providing dashboards and reports to track compliance status. - The platform itself is stable and well-designed, and it helped us keep our systems aligned with best security practices. - As a software engineer in charge of preparing our cloud infrastructure for security compliance, I really enjoy the automated tests that Vanta deploys to our cloud providers. ### Most mentioned cons - The automated policy generator is nice for filling holes in an existing policy suite, but isn't great if you have to make a lot of customizations to it as the "automated" part breaks down once you edit it offline. - Only critique is that when we started, Vanta was very new to the market and they lacked some integrations. ## Vanta customer reviews Showing reviews 1-25 of 33 (page 1). ### Vanta works well for Compliance Management - Overall rating: 4/5 - Reviewer: Ogaga U. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vanta is great at providing clients with a step-by-step guide on compliance. It gives the Trust center for free, which some competitors do not. They keep updating it because they listen to their customer's needs. #### Cons The templates for policies need a little update. Vendor assessment - a security questionnaire would be a nice-to-have as we'd like for our contractors to take a security awareness training, respond to some questions, and/or provide us with responses to a security questionnaire. --- ### Elevate your performance with Vanta - Overall rating: 5/5 - Reviewer: Rina K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered So far, we have used Vanta for audit purposes, for the trust center, and for RFPs and RFIs. The overall experience is quite satisfying, and I personally enjoy using the AI feature for RFPs, where we import questionnaires and AI helps generate answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would say that the best tool of Vanta is the Trust Center and the opportunity to add documentation and content. #### Cons There is currently nothing I dislike about Vanta. The features and the tools within the platform are awesome. --- ### Signed a contract, never used, and was still forced to pay for 2 years - Overall rating: 1/5 - Reviewer: Wes M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Terrible. If customers are not using or deriving value from the product forcing them to continue a multiyear contract is unethical and bad business. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The UI is intuitive but also somewhat overwhelming. The fact that they connect to github/AWS seamlessly seems like it has potential, but we didn't get value from it. #### Cons We signed up for Vanta ultimately to end up not deriving any value from it and they forced us to continue our 2 year contract of almost $18,000.00 - even after we had never logged in or used the product for months. --- ### Okay but pricey - Overall rating: 4/5 - Reviewer: Jana D. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had a few conversations and email correspondence tested the product but in the end it was not for us - seems like they are more built for corporate/enterprise-level clients #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We've considered Vanta for our SOC2 certification but in the end opted out for a different vendor. The sales person was polite. #### Cons The pricing was too high and we still had to handle auditor ourselves which we were not vvery fond of doing. --- ### Daily User Review of Vanta - Overall rating: 5/5 - Reviewer: Chad R. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty positive, I use it on a daily basis to grant times access to documentation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The ease of use of allowing users access to documentation when they need it. #### Cons I wish the software would allow for checkbox based multiuser approvals. --- ### Perfect compliance automation tool at a high price - Overall rating: 4/5 - Reviewer: Mickey v. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The best part of Vanta is the easy to use dashboard which helps you get a clear overview of all the compliance issues that you might run into in the future. #### Cons While I understand that a sophisticated platform can not be cheap to operate, I do think Vanta is very expensive. --- ### Makes compliance easier - Overall rating: 4/5 - Reviewer: Alex B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It makes what would be a really difficult and laborious task into something that is easy to manage and maintain. It also makes extending compliance to other areas really straightforward too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Without Vanta we would definitely not have been able to achieve SOC2 compliance throughout our business and then have visibility of maintaining that status. The dashboard and easy progress bar indicating where work is still needed guides you through everything you need to know and achieve. #### Cons They require you to install an agent of every computer, which makes sense to be able to monitor certain things but this can become a pain in a remote business with lots of employees. --- ### Awesome tool to make your company audit ready - Overall rating: 5/5 - Reviewer: Antti M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automation that Vanta offers, does get you really far on your path to become a certified company. The policy builder is one of the best features of the service. There is a wide variety of different frameworks to choose from. #### Cons The start can be a bit overwhelming because there is a lot to do but you will get forward quite fast. #### Reasons for choosing Vanta Vanta offered better implementation support. --- ### Top-Tier Automated Compliance Tracking - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Vanta has been great to work with, and continues to listen to feedback and implement fixes wherever possible. They make the audit process easy and preparation ahead of the audit simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Vanta is continually growing to provide its clients with top-tier compliance tracking. While some pieces are still managed manually, that number is dwindling as Vanta continue to expand on their already extensive automated services. Vanta support is outstanding. Vanta also makes understanding compliance targets and requirements easy. #### Cons The frequent changes that Vanta undergoes as they continue to improve their platform can be mildly disruptive, but the payoff is always worth it. They integrate with some of the key components of our software stack but we'd like to see more as it relates to provisioning/deprovisioning, vendor management/security assessment, and MDMs. --- ### Great Product, Great support - Overall rating: 5/5 - Reviewer: Manuela D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered It's been great. I'm huge on support for apps. I'll pay more for an app if they have A+ support along with automations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to understand, the service and support. When I was first introduced to Vanta it was already set up, and while I was trying to put all the puzzle pieces together all I did was go in every day, attend/watch some webinars, my CSM has been great and it didn't take long for me to start to understand. I love that they take my feedback and pass it on to their team. #### Cons There was an update to the homepage, however their support team shared a quick tip on how to view the testing page ANNNND took my feedback to the why --- ### title - Overall rating: 5/5 - Reviewer: Viljar B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Very good customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to get overiew about your systems in use and compliance check list. #### Cons In general not sure about overall security. --- ### Solid Compliance Tool, But Not Startup-Friendly - Overall rating: 1/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Vanta’s platform does its job well from a technical perspective — the automation works, and the integrations are solid. But as a small startup with fewer than 10 employees, the experience was disappointing due to the lack of flexibility and customer understanding. When we ran into financial challenges, we simply wanted to stop paying for a service we weren’t using. Instead, we were told we were locked in for the remainder of the contract. It became clear that Vanta caters more to mid-size and enterprise companies than to early-stage startups. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The integrations with AWS and other major services were smooth and reliable. The automated SOC 2 checks worked as promised and made it easy to stay compliant without a ton of manual work. The platform itself is stable and well-designed, and it helped us keep our systems aligned with best security practices. #### Cons The contract terms are extremely rigid and not startup-friendly. We were locked into a two-year agreement, and when our financial situation changed, Vanta refused to work with us or allow an early exit — even though we hadn’t logged in for over a year. Their support team was polite but inflexible, showing little empathy or understanding for small companies. The pricing is also much higher than other compliance tools that offer similar functionality. --- ### Vanta helps attain certifications - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Vanta for two years helping get an Information Technology department compliant with SOC2. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE how Vanta makes it easier to stay compliant with various compliance and security standards. Managing that stuff manually is a nightmare. #### Cons When I was uploading evidence for one of Vanta's tests, it allows me to check multiple users and upload evidence but it only uploaded one of the files not the 2 that I tried to upload. I only found this out later when someone asked where the other evidence was. So I guess if it won't allow me to do something, it should tell me upfront about it. --- ### Streamlining SOC 2 compliacne with Vanta - Overall rating: 5/5 - Reviewer: Jitae K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using Vanta for several years, particularly for ISMS, policy management, SOC 2 compliance, and audits. Overall, I have no complaints. It provides great helps to collect evidence needed for SOC2 audits in automated way, though there are still quite a few things i need to do manually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It does help me and my organization to prepare Soc2 audits which is very tedious and boring by collecting all evidences needed for audits in automated way. And Its UI very user friendly by providing dashboards and reports to track compliance status. #### Cons do not have that much of it. But I could say that its UI looks bit old though compared to other platforms. --- ### use ANYONE else - Overall rating: 1/5 - Reviewer: Melissa K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Really terrible, as I said in the cons, they took a delicate situation and grossly mismanaged it, leaving us in the dark for MONTHS about the decision that seemingly was made day 1. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros the platform is pretty decent to navigate, other than that, there is not much to say nice about the experience. #### Cons My company had a awful experience with Vanta. We were working towards our SOC2 Compliance when our government contract was abruptly cut with the government sweeps. We alerted our account manager immediately, as we no longer had a need for the compliance certificate and were looking to cancel the service. We had not signed up for an audit, or gone through much of the program. We met with [sensitive content hidden] and they said they would do what they could to help us. Our first meeting was on January 29 and they did not provide us a resolution until APRIL 15. We repeatedly sent emails and were given the basic run around, they forgot, they were out, they're sorry for the delay etc etc. We came to them with a delicate situation and they grossly mismanaged it. --- ### Not sure I like it - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Vanta is very useful to make your company SOC2 and similar certifications compliant, but can't tell much more #### Cons I think it's a bit expensive, and honestly I don't like the fact that the tool that runs on employees machines is not open source --- ### Time-saving tool with room for small improvements - Overall rating: 4/5 - Reviewer: Mario P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a great experience. Vanta really takes the stress out of managing compliance and security by automating so much of the work. It’s reliable and does what it promises, though there are a few areas where it could improve, like giving users more control over notifications and tweaking integrations. Still, it’s a tool I’d recommend to anyone dealing with compliance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like how easy it is to use. It saves a ton of time when dealing with compliance and security tasks, especially compared to doing everything manually. The dashboards are well-designed, so it’s easy to see what needs attention and track progress without getting lost. It feels like it’s made for busy teams that don’t want to waste time figuring out complicated systems. #### Cons Sometimes there are just too many notifications or reminders, and it can feel a bit overwhelming if you’re trying to focus on other tasks. It’d be great if there was a way to customize them more, like turning off ones that aren’t super urgent. Also, some integrations could work smoother, but it’s not a dealbreaker. --- ### Vanta offers exploitative billing practices - have fun! - Overall rating: 1/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered The most frustrating vendor relationship I've ever had. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros UX/UI is simple and straightforward. Outside of that, I don't like much. #### Cons Vanta is parasitic - I would avoid unless you're comfortable risking the below sort of vendor/client relationship. Vanta sent us an invoice reminder for a $15,600 bill that was on an auto-payment scheduled. I responded as soon as I received the invoice to request a delay for us to decide whether we would like to continue the service or not. There was NO note on the invoice specifying that it would be "auto-paid". My request for delay went to apparently went to an undelivered address. When the invoice due date came, our card was auto-charged. I followed up with Vanta IMMEDIATELY to request clarity and a refund as I understood we had an invoice, not an auto-drafting payment. They were not authorized to auto-draft it. After following up and escalating the request for several months, the only response I've gotten to date is "look at our terms of service". We are a potential long-term client, being treated like a number on a spreadsheet. Why? We are making ZERO draws on Vanta services, yet they are treating us like this. Why? This has been the most frustrating and unreasonable vendor/client relationship I've ever experienced. #### Vendor response Hi Kevin, We’re sorry to hear about your experience and appreciate you taking the time to share it. We aim to be transparent and responsive in all customer interactions, and we’re sorry this situation didn’t meet that bar for you. Our team has worked with you directly, and we’re glad we were able to find a resolution together. Replied March 2025 --- ### Great GRC instrument - Overall rating: 5/5 - Reviewer: Konstantin S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Policy creation and management. Toons of integration and automated tests. Very cool integrated vulnerability management. #### Cons Risk management can be more flexible. We started the new approach to risk assessment and can’t use internal risk management instrument so we made it in excel :-) #### Reasons for switching to Vanta Lack of integration and automation in tugboat --- ### Essential for Compliance - Overall rating: 5/5 - Reviewer: Barbara N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We needed to get SOC 2 audit ready and were only progressing slowly with the manual approach. As it turned out that manual preamble was useful because when we started using Vanta, we understood the terminology and understood what was wanted. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Vanta enabled us to move our compliance (SOC 2, and next PCI) projects forward in an organized and monitored manner. After struggling manually with SOC 2 requirements with a major accounting firm, we got to audit readiness in half a year and felt confident going into our audit. #### Cons There is definitely a learning curve, and I am sure the system has useful features that I have not encountered yet. That is not really a negative, though. #### Reasons for choosing Vanta 3 main reasons: 1. Vanta's integration with an audit firm. We could connect with an audit firm through Vanta, rather than just working from a list. 2. The price was actually the most reasonable. 3. They offer modules for other frameworks we want to work on going forward. --- ### Compliance simplified - Overall rating: 4/5 - Reviewer: Chris K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Very good. We have been able to formalize our internal security programs and successfully completed our SOC2 audit. The Vanta team has always been very responsive to our needs, soliciting feedback and promptly answering questions (no matter how basic) and guiding is in the right direction. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love that Vanta has made it easy for us to develop a comprehensive InfoSec program and helped us prepare for our SOC2 audit. Onboarding was straightforward and the continuous monitoring ensures ongoing compliance. The product integrates with most of the software we use day-to-day and has saved a lot of time. #### Cons There are some areas of the UI which are a bit rough around the edges and non-intuitive, I chalk this up to Vanta being a relatively new product. It has improved a lot since we became a customer and specific areas such as the employees onboarding/off-boarding flows show that the team is constantly iterating and responsive to user feedback. In addition, I would love to see more automation in the product - we are a smaller company without a dedicated IT team. Vanta does a great job of alerting us to issues, but being able to help us take steps to remediate would be much appreciated. #### Reasons for choosing Vanta Vanta came up through a personal recommendation. We liked the team a lot and the sales process was simple and straightforward, it gave us a great view into the product and the thinking behind it. --- ### Smooth and seamless SOC2 preparation - Overall rating: 5/5 - Reviewer: David J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered We needed to get a SOC2 audit completed quickly to satisfy a customer need. Most "traditional" audit shops told us it would take 12 - 15 months. With the automation features, customer support, and auditor integration, we were done end-to-end (from signing up with Vanta to receiving our SOC2 report) in just over 5 months. Very smooth process from beginning to end - went almost exactly as advertised during the sales process - that's rare and unexpected these days. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User interface was intuitive - provided a clear "checklist" approach for actions to take and problems to resolve. Vanta Agent (for our laptops and (virtual) servers at AWS) is very useful to ensure continuous oversight of what's on the machine and when it needs to be updated. Working with our auditor to get our first SOC2 was also seamless and painless - the auditor plugged right into our Vanta instance and downloaded/monitored everything remotely - no need for screen shots or sending lots of documentation. #### Cons Would have been nice to have more integrations with some of our existing tools (monday.com, AWS Code Commit, etc.) to make the process even more automated. The automated policy generator is nice for filling holes in an existing policy suite, but isn't great if you have to make a lot of customizations to it as the "automated" part breaks down once you edit it offline. Two minor things in an overall great experience. --- ### Vanta's automated tests are great. Dashboard is intuitive. - Overall rating: 5/5 - Reviewer: Evan M. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Vanta's dashboard is easy to follow. Instructions for how to fix failing tests are clear. I am happy that we don't have to create these tests ourselves. And I am thankful that Vanta tells us what's important. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a software engineer in charge of preparing our cloud infrastructure for security compliance, I really enjoy the automated tests that Vanta deploys to our cloud providers. These tests are comprehensive. They would take us months to create ourselves. I am happy Vanta does this for us. #### Cons I do not know how to efficiently triage the information I get from Vanta notifications. I get a lot of notifications about failing automated tests in my email and in my Slack. I get "alarm fatigue" and end up ignoring most of the notifications. --- ### Great Resource for Security Compliance - Overall rating: 5/5 - Reviewer: Sarah M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered The support at Vanta is incredible and the platform continues to be a huge asset to our security compliance program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I use Vanta every day for my work in compliance. The main Tasks page is extremely helpful in flagging and identifying where I need to focus my attention, which allows me to efficiently spend my energy. Being part of a smaller company (for now!), this platform was invaluable during our SOC 2 audit as a source of evidence for many technical and operational controls. My favorite features include a space for hosting security policies (they have so many awesome customizable templates, too) and tracking who has reviewed and accepted them, allowing real-time reporting on technical controls that our customers can view, and vendor and other inventories to keep track of our resources. #### Cons I look forward to seeing more product enhancements in the future. I would love to see more integrations or an admin-facing API so that the same groups and dates used in our identity platforms aligned here, and other user-experience efficiencies like bulk sending email reminders or viewing a person's onboarding tasks plus their assigned computer's information within one row on the same page. --- ### BUYER BEWARE - Overall rating: 1/5 - Reviewer: Joel S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered This business charged my card for a second year without permission and after being told I would not renew. They took thousands of dollars. I needed to do a chargeback after they refused to return the money even though I notified them same day they were previously told I would not renew. It turns out they have a clause in their contact that says you need to notify them 30 days in advance of renewal. Well, guess what? I did! Still, it's a stupid clause that they use, clearly, to force clients to renew who don't realize such a clause exists. Buyer beware with this shady organization. I wouldn't recommend them to anyone, except maybe someone I didn't like. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The software seemed easy to use - at first, until some of my documents disappeared without explanation. #### Cons They lost documents, and weren't able to explain to me satisfactorily where they went. This caused me to question renewal. I notified them I wouldn't renew without a good explanation, which I never got. Also, they make very difficult to reach them when you have a problem. At the time of this writing, no phone numbers in any email signatures, not on the web site either. You're forced into their process, and if they choose not to answer you via their web form, good luck. It's a black box at that point. ## More reviews [Next reviews](https://www.softwareadvice.com/audit/vanta-profile/reviews/?page=2) --- Vanta Reviews, Pros and Cons - 2026 Software Advice