Duo Security vs JumpCloud Directory Platform

Duo Security has 386 reviews and a rating of 4.65 / 5 stars vs JumpCloud Directory Platform which has 190 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (386)
4.67 / 5 (190)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 22, 2022
September 29, 2022
Pros/Cons
  • Pros

  • Working in Higher Ed and files and documents for the students needs to be secure. I appreciate the ease and use of DUO.
  • Once it's setup it's pretty easy to use. I appreciate that it syncs with my phone so I can just click a button on my phone to ensure it is me.
  • Cons

  • If you forget your phone at home, you are in trouble when it comes to authenticating. I wish there was some way around this.
  • What if I get my phone stolen and unable to buy a new one.
  • Pros

  • The product is quick and responsive. Streamlines and adds AD like features to small businesses with no need or desire to implement AD.
  • JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
  • Cons

  • Also, setting up the RADIUS server is difficult because there are so many different kinds of networking devices.
  • Dont have any feature which is bad in jumpcloud.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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