GateKeeper Enterprise Software

About GateKeeper Enterprise

Gatekeeper Enterprise is a proximity-based access control solution that helps businesses minimize unauthorized data exploitation via user authentication, password management and more. Professionals can utilize the admin console to manage access control lists for specific devices, assign users to workstations and deploy various security policies such as two-factor authentication across the system. Gatekeeper Enterprise allows organizations to monitor ongoing activities and maintain audit logs in compliance with industry regulations. Managers can provide employees with wireless access keys/tokens to unlock assigned system devices and automate the login process. Additionally, it lets users track the location of network devices and generate analytical reports. Gatekeep...

GateKeeper Enterprise Pricing

GateKeeper Enterprise offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below - Core - $3/user/month Advanced - $5/user/month Ultimate - $8/user/month

Starting price: 

$3.00 per month

Free trial: 

Available

Free version: 

Available

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Passwordless login to any account. Replace passwords with a key to login faster and more securely. IT admins can provision and deprovision access to all accounts with a single key per user.

GateKeeper Enterprise User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 24 reviews

User Profile

Michael

Verified reviewer

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Best Domain Authentication and Proximity

I have been using the Gatekeeper appliance for years, having acquired it initially in 2016. I expanded my use over the years, eventually using it on multiple work and personal computers. It has worked flawlessly since I started using it, and by using it on four computers I can state that it is the best authenticator appliance I have ever tried. I recently updated from the Gatekeeper to their Halberd appliance, and the reliability has only increased my satisfaction in the reliability and support of users. I am currently exploring the implementation of the Halberd with multiple users at my office

Pros

It reduces the need for me to frequently login to domain level computers, which is a real issue for me considering the number of computers I have to utilize at the office. Since we have a domain that means I have to use a domain, domain user, and password, which in healthcare is fairly complex. The Halberd removes that difficulty. One of the primary issues I appreciate is that it locks my computer when I walk away from it and logging back in is a simple process since my computer recognizes my Halberd (which is always attached to me)

Cons

I like everything about the system, and the reliability and ease of use is fantastic

Response from Untethered Labs

Thanks, Michael! We're delighted to hear that GateKeeper Halberd has been serving Central Medical Associates flawlessly! for the past +4 years!! As long as your team has GateKeeper Halberd, you will always have the ability to enforce long and complex domain credentials without burdening your end users, and peace of mind knowing that every unattended computer within Central Medical Associates is locked! (Knock on wood, but) In the event you need our assistance, we offer premium phone support (for those in a trial and subscribed), a knowledge base full of guiding articles, and a live chat option on the bottom left-hand corner of our website: www.gkaccess.com Direct link to Knowledge Base: https://gatekeeperhelp.zendesk.com/hc/en-us Please let others know that we offer a hands-free solution that automatically locks unattended workstations and is dedicated to simplifying your workflow!

Replied April 2020

Farhan

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

High-end security & peace of mind without the hassle

Pros

The time and money saved not worrying about password protocols and security is the best part. We use lots of web apps and have client data to protect. GateKeeper makes that process transparent and easy. Even something as simple as locking/logging off computers automatically comes in handy when you work at a WeWork in NYC like we do. Knowing we have a security moat around even physical devices is awesome. Our remote employees can securely and conveniently get their work done anywhere they are. They also makes provisioning/deprovisioning employees fast & easy so there are no audit worries later on.

Cons

As we grow, it'd be nice to get more dedicated support options, though the GateKeeper team has been great about onboarding and rapidly responding to team issues. We'd definitely love a GateKeeper SDK to find more ways to grow their protection across our stack!

Reasons for choosing GateKeeper Enterprise

Implementation speed; personal onboarding and buy-in; and high-quality. Easy decision.

Response from Untethered Labs

Thanks so much! We're glad to hear that installation was easy and that your employees are working remote while secure. In the future, we hope to to find more ways to help automate your provisioning/deprovisioning of employees. We appreciate you working with us to help continuously improve our client experience!

Replied April 2020

JASON

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Flawless MFA

Overall, our experience with customer service and use of the product has been great.

Pros

Customer service for a Gatekeeper customer is outstanding. Our account manager engages with an engineer quickly when we have questions or need support and the issue is fixed upon the first call. It integrates with Active Directory and Azure AD quickly and easily. Users are able to sign in with their Gatekeeper token and/or their PIN with ease. You can configure the software to auto login and log out based on proximity, or you can configure it to login with proximity AND with a PIN for max security. With the latter, you are able to set a LONG password (12 characters and beyond) and set the password to never expire and still remain in compliance. Fewer password expirations means happy users and if you are using Gatekeeper you will remain secure and in compliance.

Cons

Originally I wished that Gatekeeper had a password manager function built in. This is no longer a complaint because they've since implemented a LastPass-killer solution of a password manager which ties into both Windows/Mac and browser based apps!

Response from Untethered Labs

Thanks, Jason! That's quite the review from the hospital CIO, "flawless MFA"! Being able to enforce long passwords while remaining compliant is our goal. No more tedious IT tasks and repeatedly logins. We're constantly looking for more ways to save healthcare professionals more time so that they can focus on patient care. Faster patient response times and uninterrupted workflow are just the start. Let's keep working together to figure out how to continue eliminating slowdowns and chokepoints in technology. Thanks again, Jason! - GateKeeper Enterprise Team

Replied September 2021

David

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

GateKeeper Enterprise systems

We are very happy we went with the Gatekeeper system. In all it has saved us time and money while providing more security. The dual factor authentication is key for any system.

Pros

The Gatekeeper team is always there to help and seems to know what we need before we need it. Our staff loves the convenience of the Gatekeeper system. IT loves the fact we can put more secure passwords on all of our systems. Password resets have gone down while security has gone up. In all we are more productive with these systems.

Cons

I haven’t found a down side. Our system is solid and protecting us every day.

Response from Untethered Labs

Thank you, David! It was such a pleasure to work with your team during the transition to passwordless proximity 2FA. We're glad to hear that your team is happy with the solution and that security has been upgraded without impediment to operations/workflow. As a Director of IT in healthcare, there's so much going on that you have to deal with, especially these days. Thank you for choosing up to help free up more time for your physicians to see patients quickly without getting bogged down in ridiculous passwords. Employees are the foundation of every operation and they need to be operating without drag. We're always looking for even more ways to help IT teams save time and money. We will let you know when we release our next set of features that we know you'll like. We hope to keep our service and solution rating at 10/10, so please let us know if there's anything else we can do to help. Thanks, and stay safe, team! GateKeeper Proximity Support Team www.gkaccess.com

Replied March 2021

Erin

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Great Product

[SENSITIVE CONTENT] has been amazing to work with. He is extremely patient and knowledgeable.

Pros

I like that it marries convenience with cybersecurity. Most products that make your networks more secure, also make your life that much more inconvenient - the fact that this does both and it doesn't cost an arm and a leg is why we chose GK.

Cons

I use the app and maybe 5% of the time my computer doesn't pick up the token but that's probably more my computer and/or phone's fault than GK's.

Response from Untethered Labs

Thank you so much, Erin! We're glad the authentication solution was able to increase security while not inconveniencing anyone. We want to offer clients a low-cost solution with lots of value for IT. We look forward to continuing to work with you to improve the mobile app's performance for end users. Thanks! - GateKeeper Enterprise Team

Replied September 2021

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