Easy to use, efficient, easy to adapt even though support is a great resource.

Some room to grow, but support and devs are always open to feature requests

The software offers great computer security features including password management and identity management.

No issues with Hitachi ID Bravura Identity. It has delivered.

We are working on trying to automate user provisioning. Working with the Hitachi Implementation team is great. They know their product.

The workflow for processing requests. The way approvals work and the ability to delegate works great

The WEB UI is a bit clunky and is not very user friendly. When you have a large number of targets and entitlements of different types of systems, having end users find what they need is a challenge. Connectors surrounding SAP are incomplete and need updating

My Customers have really enjoyed provisioning and password reset functionality of this product. The certification module is also outstanding

Very easy to install and has very rich features and functionality. Also has a great user interface. It may very well be an hidden gem in the IAM space

Not many Engineers available to support the solution and has a steep learning curve

Using Password Manager as a self service password reset tool. Having issues satisfying our Security Department requirements but almost there. Product is very flexible and can be setup to handle multiple situations.

Products Features, easy to use and setup basics

Documentation lacking needed levels to setup more advanced features. Support not very timely and hard to get on the phone.