--- title: "MetaMap Software Reviews, Demo & Pricing - 2026" description: "Review of MetaMap Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/authentication/mati-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Authentication Software](https://www.softwareadvice.com/authentication/) / MetaMap Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # MetaMap Review Wondering if MetaMap is right for your organization? Our Authentication Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview MetaMap 4.1 [(9)](https://www.softwareadvice.com/authentication/mati-profile/#reviews) Pricing Pricing available upon request ### About MetaMap MetaMap is an authentication software designed to help businesses perform facial recognition testing, verify identity documents and automate compliance procedures. The platform enables managers to build scalable know-your-customer (KYC) and anti-money laundering (AML) compliance programs. Key features include bank statement extraction, income verification, custom form builder, background check and asset verification. Additionally, MetaMap lets stakeholders utilize the drag-and-drop interface to build customizable meta maps. Do you work for MetaMap? [Manage this product listing](https://www.g2.com/products/mati/claim_requests/new?auto=true) Wondering if MetaMap is right for your organization? Our Authentication Software selection experts can help you in 15 minutes or less. ## MetaMap User Interface ## Popular MetaMap Alternatives Main Product MetaMap 4.1 [(9)](https://www.softwareadvice.com/authentication/mati-profile/#reviews) Ratings Breakdown - 4.33Ease of use - 4.13Value for money - 4.56Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Plaid](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/) 4.4 [(109)](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.40Value for money - 4.30Customer support - 4.47Functionality Pricing Available upon request Get Price Alternative Product [Ondato](https://www.softwareadvice.com/financial-risk-management/ondato-profile/) 4.8 [(13)](https://www.softwareadvice.com/financial-risk-management/ondato-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.67Value for money - 4.75Customer support - 4.54Functionality Pricing Starting at €259.00 per month Get Price Alternative Product [Persona](https://www.softwareadvice.com/aml/persona-profile/) 4.9 [(28)](https://www.softwareadvice.com/aml/persona-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.74Value for money - 4.57Customer support - 4.82Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [AU10TIX](https://www.softwareadvice.com/compliance/au10tix-profile/) 5.0 [(3)](https://www.softwareadvice.com/compliance/au10tix-profile/#reviews) Ratings Breakdown - 4.33Ease of use - 4.0Value for money - 5.0Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Sumsub](https://www.softwareadvice.com/multi-factor-authentication/sumsub-kyc-aml-platform-profile/) 4.7 [(70)](https://www.softwareadvice.com/multi-factor-authentication/sumsub-kyc-aml-platform-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.75Value for money - 4.52Customer support - 4.63Functionality Pricing Available upon request Get Price ## MetaMap Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MetaMap Features - Popular features found in Authentication Credential Management Mobile Authentication Multi-Factor Authentication Single Sign On - More features of MetaMap Activity Dashboard Age Verification Alerts/Notifications AML Compliance API Authentication Biometrics Compliance Management Compliance Tracking Configurable Workflow Data Import/Export Data Verification Document Management Document Storage Fraud Detection Identity Verification Mobile Access Monitoring Multiple User Accounts Onboarding PEP Screening Reporting/Analytics Reporting & Statistics Risk Alerts Risk Management Third-Party Integrations Watch List Workflow Management ## MetaMap User Reviews ## MetaMap customer ratings - Overall rating: 4.1/5 - Total reviews: 9 ### Rating distribution - 5 stars: 3 reviews (33%) - 4 stars: 5 reviews (56%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (11%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.1/5 - Customer support: 4.6/5 - Functionality: 3.9/5 --- Have you used MetaMap and would like to share your experience with others? ### Needed Product - Gives Ease of Mind - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the collection of different solutions to make the web more secure. #### Cons Nothing they are filling an amazing gap. --- ### Integración amigable y soporte estupendo. - Overall rating: 5/5 - Reviewer: Nicola R. - Verified reviewer: Yes - Industry: Investment Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fueron muy atentos y proactivos al resolver nuestras dudas en fase de test, el seguimiento fue genial y las dudas que dejamos por slack las abarcan muy rápido. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La facilidad y rapidez que tienen los usuarios al verificar su identidad, tardan máximo 5 minutos en hacerlo. Además en los flujos hay múltiples features que puedes probar y así agregando complejidad o facilidad a cada paso. #### Cons Nos gustaría poder tener una lista de IPs en las estadísticas (así como la de dispositivos) y así poder consultar si hay múltiples usuarios usando la misma IP o dispositivo. Además de un poco más de profundidad en las estadísticas. #### Reasons for choosing MetaMap Era el mejor costo vs beneficios y la atención/seguimiento fue muy buena. --- ### Technical Failure and Change of AM - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered We have now changed to another software provider that has more coverage and reliability. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Our first Account Manager was very hands on, helped us out with the integration and processes. #### Cons - Change in Account Manager and some very rude Account Managers: We had about 4 account manager changes due to frequent layoffs on the team, and at certain points the same account managers had not had proper hand offs so we had times where we were left on hold while a critical bug on the MetaMap side didn't allow our users to complete their register. They told us there would be a compensation, and 6 months later, nothing. - Technical Bug: The platform has had many bugs especially in the last few months, and some additional bugs made us have to change our whole flow for a few months --- ### Creciendo juntos - Overall rating: 4/5 - Reviewer: Rigoberto P. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Opinamos que ambas empresas nosotros y vosotros hemos crecido juntos, la experiencia general es buena, aunque hay cosas o procedimientos que pensamos pueden mejorarse que ya hemos comentado arriba. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros La atención al cliente y todo el proceso de mejora que se ha ido implementando durante los últimos meses. #### Cons Que la empresa hace las lógicas actualizaciones periódicas que se implementan en cualquier herramienta de software, pero no avisa previamente a los clientes de estos cambios y eso provoca desconcierto, pérdida de tiempo y no permite a los clientes prepararse para los cambios que se van a implementar. #### Reasons for choosing MetaMap Precio competitivo y una atención muy buena durante el proceso de venta. Esa atención se ha mantenido de manera excelente durante todo el tiempo que hemos estado utilizando el producto y nos gustaría destacar la atención y el trabajo que han hecho con nosotros los Sres [CONTENIDO SENSIBLE]. --- ### Evolución continua - Overall rating: 5/5 - Reviewer: Diego V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MetaMap forma parte de nuestros procesos críticos de KYC/AML. Requeríamos una solución que brinde información muy fiable para nuestro negocio en forma ininterrumpida y MetaMap cumple con todo ello. Es notable su inversión continua en Product Development y R&D, tienen un Roadmap claro y un equipo técnico y comercial con mucho compromiso. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Información precisa y confiable, sin interrupciones. Dashboard muy intuitivo. Documentación de API completa y detallada. Integración muy simple. #### Cons Llevo tiempo pensando en contras... no le encuentro. --- ### Un producto que tienen que conocer :-) - Overall rating: 4/5 - Reviewer: Claudia Q. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered El servicio al cliente es genial, siempre están dispuestos a escuchar y tratar de solucionar los problemas, se encuentran en línea para dar soluciones. Y si alguno no pueden lo dicen con transparencia e indican el motivo. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Los documentos que valida y la facilidad de integrarse es algo que resalto, también la posibilidad de que se siga el flujo por el celular o por web que facilita al usuario su interacción #### Cons Que la facturación no es local y eso hace que se asuma un % mayor en el pago, y aún se hacen validaciones manuales porque el modo de captura del número de identidad, así como que no es posible evitar que se omita la fecha de caducidad. --- ### Affordable and works out of the box. - Overall rating: 4/5 - Reviewer: Ronald K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are happy with the product features at the price it's being offered at. It's also great that the team is quite flexible about adjusting a couple of things based on feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that you can configure the product remotely without having to deploy new app versions. For example, we keep switching on/off liveness checks based on the need. I also love their web hooks implementation. They enabled us attach a lot more business logic on our end. The product is very extensible. #### Cons I believe there needs to be a away to set extra parameters that determine verification. For example, we're having cases of expired IDs passing verification checks. One should be able to configure such. Template matching needs to be tighten up a little bit more. #### Reasons for choosing MetaMap First of all, they had a react native wrapper - that made it easier to roll out in our product. The on-boarding team also seemed very welcoming. And last but not least, the product is affordable. --- ### Velocidad inmejorable - Overall rating: 4/5 - Reviewer: Salma Elisa G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Me ha encantado la rapidez de los resultados, la facilidad de integrarlo en los flujos de la empresa y la atención a cliente que hemos recibido muy personalizada. #### Cons La funcionalidad de los documentos personalizados, que no ha funcionado al 100%. #### Reasons for choosing MetaMap He usado WorldCheck, por ejemplo, y elegiría MetaMap por ofrecer un servicio más completo que ofrece un extra y es una herramienta más avanzada y amigable. --- ### Avaliação - Overall rating: 4/5 - Reviewer: Graciela F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros A facilidade de utilização no dia a dia. #### Cons A ausência de recursos simples que facilitaria o processo. Exemplo: Lupa de busca, quantidade de clientes (contador), etc. --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Authentication Software [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) **4.6** (2787) Recently recommended **0** times [Okta](https://www.softwareadvice.com/risk-management/okta-profile/) **4.7** (946) Recently recommended **0** times [Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/) **4.7** (548) Recently recommended **0** times [Jamf Pro](https://www.softwareadvice.com/patch-management/jamf-pro-profile/) **4.7** (547) Recently recommended **0** times Stuck Between Options? Our experts can help you compare MetaMap with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice