Microsoft Authenticator

RATING:

4.7

(365)

About Microsoft Authenticator

Designed for businesses in education, technology, automotive, manufacturing, retail and other industries, Microsoft Authenticator (part of Microsoft Entra) is an authentication platform that helps users securely log into online accounts through password autofill and multi-factor authentication capabilities. Key features include cloud backup, data encryption, passcodes, push notifications and sign-in approvals. Using Microsoft Authenticator’s passwordless feature, members can secure their Microsoft accounts via facial recognition, personal identification number (PIN) and fingerprint recognition. It enables users to synchronize account passwords, import passcodes from Google Chrome and approve sign-in requests from different applications. Additionally, the platform provi...

Microsoft Authenticator Pricing

Please contact Microsoft for pricing details.

Free trial: 

Available

Free version: 

Not Available

Microsoft Authenticator sign-in request
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Microsoft Authenticator Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Authenticator

1 - 5 of 342 Reviews

Rilwan

Entertainment, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Microsoft Authenticator Review: Top Security Software On The Market.

User Profile

Alejandro

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

The best authenticator for 2FA and password backups

The best authenticator that support cloud backup for the 2FA accounts and passwords that live in microsoft Edge.

PROS

- Prompt for microsoft account(s) approve code or just that to accept login. - Support for other 2FA (two factor authentication) like Amazon, Google, Wyze, Firefox, etc. - It syncs your passwords with Microsoft Edge for autocompletion or simply to browse them in your phone. -It backs up all the 2FA accounts so you simply login to your microsoft account and restore every account. - Runs in the background, no need to open the app for certain accounts (helpful in my work account that I use several times a day). - Pin/fingerprint protected and locks every time the phone locks or changes app (can be disabled). - Show or hide all the current one-time codes, preventing snoopers. - For microsoft account, you can change easily the passwords in there. - Can be enabled or disabled to take screenshots of the app, enhancing privacy. - It can import passowrods from Chrome and other browsers via csv.

CONS

I do not have battery optimization but sometimes it does not show notifications and I need to open the app. Maybe enable it will fix it. It would be nice to have a separate lock function when the app is locked or changing apps. No dark theme. No separate function for specific pin to lock the app. It uses your fingerprint or phone pin. No custom supported.

Reasons for switching to Microsoft Authenticator

Online backup and better support for microsoft accounts.

User Profile

Vishvjit

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

Easy-to-use authenticator

My overall experience with Microsoft Authenticator has been positive. It offers a reliable and secure two-factor authentication (2FA) solution, enhancing the security of my accounts. The app's user-friendly interface and support for biometric authentication methods make it convenient to use. However, broader compatibility with third-party services would further enhance the overall experience.

PROS

I appreciate Microsoft Authenticator for its efficient and secure two-factor authentication (2FA) functionality. It offers convenient access to accounts and bolsters security through biometric features like fingerprint recognition. The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts.

CONS

What I liked least about Microsoft Authenticator is its limited support for some third-party services compared to other authentication apps. While it works well with Microsoft products, it may not cover all my accounts, requiring me to use multiple authentication apps for full coverage.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2021

Slightly annoying

PROS

This gives me a lot of peace of mind knowing that no one can get into any of my accounts unless they have my phone. It's worth it for peace of mind especially if you handle large purchases on behalf of a large company.

CONS

There was a recent update that went from having the authenticator ask you to click approve on your phone to now requiring an additional step of scanning your fingerprint that's in your phone or putting your phones lock screen pin which is quite annoying to me. I wish it was just the approve button from before but I understand the need for additional security.

Gustavo

Gambling & Casinos, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2024

Security ensured

PROS

Is a key element in the security of companies. very intuitive to use.

CONS

sometimes it is a bit tedious for the employers