OneLogin

RATING:

4.6

(90)

About OneLogin

OneLogin is a cloud-based identity and access management solution that helps users control access to facilities, web applications, data centers, cloud storage and more. Key features include single sign-on, web access management, adaptive and multi-factor authentication and mobile identity tracking. OneLogin’s web access management tool integrates with the existing web servers and helps businesses secure their web applications. Its adaptive authentication feature uses machine learning to determine the kind of security access that users need to fill in order to access the system. The solution uses a multi-factor authentication system that validates users’ identity through standard user ID and passwords along with one-time passwords (OTP) shared via mobile app and tex...
Users
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OneLogin Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for OneLogin

1 - 5 of 89 Reviews

Andrew

1,001 - 5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Easy to use and get set up

Shannon

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2018

Simple, easy, does what you need without thinking about it!

PROS

This is a great way to sign on without even thinking about it. There are so many accounts, usernames, and passwords that we all have nowadays, so this is a great way to sign on to many different platforms and with many different users.

CONS

Sometimes the notifications are a bit bothersome and it's hard to turn them off - you can, but it's not an easy/good UX experience personally to me - not a fan of notifications that are always there

Matthew

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Robust, easy-to-use identity management and single-sign-on system

OneLogin has exceeded our expectations in the area of identity management and single sign on. Our users benefit greatly. Previously, our faculty, staff, and students had about a dozen different usernames and passwords for various campus systems. Now, users have a single username and password for all campus applications. Many of our users are also required to have multi-factor authentication, a scenario that OneLogin supports "out of the box" with no added charges. We use OneLogin's virtual LDAP connector for some of our legacy applications. This allows us to connect virtually any application to our identity management system. There are so many benefits to our overall security and usability as a result of utilizing OneLogin.

PROS

Ease of use from an administrative and end-user perspective, beautiful interface, robust feature set, redundant data centers

CONS

Early on in my relationship with OneLogin, I had a list of cons. Over the last two years, they have addressed and rectified each and every one. All of our mission critical needs are met by this software at this point. All of them. Any new feature requests are just icing on the cake.

Jenn

Mental Health Care, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

No Support or Training

CONS

We were really only able to use it as a password management program overall since OneLogin refused to offer any training, stating it was not economically feasible for them to do so. This program was deployed to us through our previous IT service provider and they were not familiar with it at the time is was rolled out so we were not trained on how to use the functionalities. When we moved to a new MSP, I had requested to have someone come onsite and provide a training so we could begin to use the product and more of the features as intended. The website states they offer this service and support; however, the sales rep I was working with at the time said that since this was not economically feasible for OneLogin, he was not able to offer the training. When I requested a virtual training or training materials so I could attempt to training myself , my emails went unanswered.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2019

Great security tool

PROS

Using this login sends me to a homepage that provides all of the relevant software tools I might need (email, HR portal, CRM, training courses). It's nice to have this all in one place!

CONS

Our instance isn't very user friendly when we are out of the office. We need to pair it with our phone to be able to log in while working outside of the office.