---
title: "Ping Identity Software Reviews, Demo & Pricing - 2026"
description: "Review of Ping Identity Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/authentication/pingidentity-profile/"
page_type: "product"
language: "en"
---

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Ping Identity

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Overview

[Reviews](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)[Alternatives](https://www.softwareadvice.com/authentication/pingidentity-profile/alternatives/)

# Ping Identity Review

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Wondering if Ping Identity is right for your organization?

Our Identity Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Ping Identity

4.7

[(39)](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)

Pricing

Pricing available upon request

### About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. We champion every identity. 

How do we do it? Through a no-code, drag-and-drop canvas that allows enterprises of all sizes to orchestrate and iterate their identity flows. From designing user experiences to automating identity workflows to methodically migrating users from different data stores, our orchestration tool allows anyone to design flows that integrate all your chosen identity vendors.

Identity has traditionally been a highly specialized skill set but now requires input from technical and non-technical audiences. Ping’s orchestration solution unleashes the potential of identity by enabling people at various levels to create, test, optimize and deploy user experiences through no-code integrations and flows.

```
•	Integrate new products and services with speed and precision
•	Streamline...
```
multi-vendor architectures without custom coding • Explore new ways to engage users and optimize workflows with minimal disruption Ping offers hundreds of integration kits, connectors, and productized flows to easily deploy the following capabilities: • Identity Verification • Credential Issuance • Profile Management • Single Sign-On / Authentication • Multi-Factor Authentication • Authorization • Threat Insights With Ping Identity’s PingOne Cloud platform, you can have your choice of multiple deployment options, no matter where you are on your cloud migration or digital transformation journey. We offer solutions that work across hybrid, multi-cloud, multi-generational, cloud-first, or completely on-premise environments. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Do you work for Ping Identity? [Manage this product listing](https://www.g2.com/products/ping-identity/claim_requests/new?auto=true)

Wondering if Ping Identity is right for your organization?

Our Identity Management Software selection experts can help you in 15 minutes or less.

## Ping Identity User Interface

## Popular Ping Identity Alternatives

Main Product

Ping Identity

4.7

[(39)](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.65Value for money
-   4.61Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Okta](https://www.softwareadvice.com/risk-management/okta-profile/)

4.7

[(947)](https://www.softwareadvice.com/risk-management/okta-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.47Value for money
-   4.48Customer support
-   4.57Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Auth0](https://www.softwareadvice.com/access-governance/auth0-profile/)

4.7

[(148)](https://www.softwareadvice.com/access-governance/auth0-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.30Value for money
-   4.38Customer support
-   4.56Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/)

4.6

[(2787)](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.51Value for money
-   4.31Customer support
-   4.56Functionality

Pricing

Starting at $3.00 per month

Get Price

Alternative Product

[SecureW2 JoinNow Platform](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/)

4.8

[(49)](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.63Value for money
-   4.78Customer support
-   4.73Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/)

4.7

[(548)](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.57Value for money
-   4.43Customer support
-   4.53Functionality

Pricing

Starting at $3.00 per month

Get Price

## Ping Identity Pricing and Plans

Ping Identity has one plan. Basic is custom-priced.

Free trial

Basic

Contact Vendor for Pricing

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Ping Identity pricing compare to alternatives?

Explore how Ping Identity's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Ping Identity4.7[(39)](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/) | Pricing available upon request | Available | Not available | 4.7 |
| [Okta](https://www.softwareadvice.com/risk-management/okta-profile/)4.7[(947)](https://www.softwareadvice.com/risk-management/okta-profile/reviews/) | $6.00 /user/mo | Available | Available | 4.5 |
| [Auth0](https://www.softwareadvice.com/access-governance/auth0-profile/)4.7[(148)](https://www.softwareadvice.com/access-governance/auth0-profile/reviews/) | $35.00 /mo | Available | Available | 4.3 |
| [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/)4.6[(2,787)](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/reviews/) | $3.00 /mo | Available | Available | 4.5 |
| [SecureW2 JoinNow Platform](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/)4.8[(49)](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |

Ping Identity4.7[(39)](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Available

Free version

Not available

Value For Money

4.7

-   [Okta](https://www.softwareadvice.com/risk-management/okta-profile/)4.7[(947)](https://www.softwareadvice.com/risk-management/okta-profile/reviews/)
    
    * * *
    
    Starting price
    
    $6.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Auth0](https://www.softwareadvice.com/access-governance/auth0-profile/)4.7[(148)](https://www.softwareadvice.com/access-governance/auth0-profile/reviews/)
    
    * * *
    
    Starting price
    
    $35.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/)4.6[(2,787)](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/reviews/)
    
    * * *
    
    Starting price
    
    $3.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [SecureW2 JoinNow Platform](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/)4.8[(49)](https://www.softwareadvice.com/product/522522-JoinNow-Cloud-RADIUS/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    

## Ping Identity Features

-   Popular features found in Identity Management
    
    Access Certification
    
    Compliance Management
    
    Credential Management
    
    Multi-Factor Authentication
    
    Password Management
    
    Privileged Account Management
    
    Reporting & Statistics
    
    Self-Service Access Request
    
    Single Sign On
    
-   More features of Ping Identity
    
    Access Control
    
    Access Controls/Permissions
    
    Access Management
    
    Activity Dashboard
    
    API
    
    Application Access Control
    
    Authentication
    
    Behavioral Analytics
    
    Biometrics
    
    Configurable Workflow
    
    Customizable Templates
    
    Data Mapping
    
    Data Security
    
    Data Synchronization
    
    File Management
    
    Identity Federation
    
    Mobile Authentication
    
    Multiple Authentication Methods
    
    Multiple Data Sources
    
    Multiple User Accounts
    
    Out-of-Band Authentication
    
    Policy Management
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Self Service Portal
    
    Social Sign On
    
    Template Management
    
    Third-Party Integrations
    
    Two-Factor Authentication
    
    Unified Directory
    
    User Management
    
    User Provisioning
    
    Workflow Management
    

## Ping Identity Integrations

Oracle Human Resources Foundation

Integration rated undefined from -1 review

OrangeHRM

Integration rated undefined from -1 review

Namely

Integration rated undefined from -1 review

Paylocity

Integration rated undefined from -1 review

Zoho People

Integration rated undefined from -1 review

## Ping Identity User Reviews

## Ping Identity customer ratings

- Overall rating: 4.7/5
- Total reviews: 39

### Rating distribution

- 5 stars: 30 reviews (77%)
- 4 stars: 8 reviews (21%)
- 3 stars: 1 reviews (3%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.6/5

---

### Excellent authentication software!

- Overall rating: 5/5
- Reviewer: Brandon C.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: less than 1 year · daily
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use PingID multiple times a day to authenticate user's new upgraded computers. The old computer gets removed from Ping and we add the new machine.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The UI is very clean and easy to navigate. Adding or removing a device is straight forward and easy to do.

#### Cons

My only complaint is some of the transitions can be confusing. For example, after adding a new device there is a brief pause before the device is authenticated. An unfamiliar user may close out the windows before the process is done because there is no indication that something is happening in the background.

---

### PING ID: A guide to efficient Data Security

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Outsourcing/ Offshoring
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

After the pandemic and lockdowns were at place already, one crucial step into transitioning to a WFH set up is how you'll manage and protect Data Security. With how our company responded it is really phenomenal and this platform made it possible for us to keep our job and clients data safe for almost 3 years of staying at home and working over the same tools. The 2 factor authentication and the tandem between our company's partner domain which is with okta. It really helped us connect, navigate and persevere even while staying at home. I gladly recommend this platform for company's who aim to mobilize working from home and still protect their client's privacy. This could also be a great individual help for freelancers and workers who aim to secure their data at home.

#### Cons

I think one aspect that they could integrate from this platform is by using it as an individual app for freelancers and marketing it not just on big outsourcing areas but also with startup small companies which needs an extra layer of help for data privacy.

---

### Good Authenticator, Variety of Uses

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

There are lots of different authentication apps out there. Ping Identity is great for letting you have multiple authentications through different organizations. I currently use Ping Identity for three different organizations. It also is fairly customizable on how the organization want to use its authentication. The different organizations I have use it for varying degrees of multi-authentication.

#### Cons

The interface could be more aesthetic. There have been a few instances where the ping to authenticate takes a few minutes to come through.

---

### Protects our data and yours!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Apparel & Fashion
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Started using this regularly when we began to work from home and were not connected to the secure network by default. It is a really secure and simple way to manage access to ensure only authorised users can access sensitive information and areas, even if an unauthorised user has accessed their laptop.

#### Cons

It can be tricky to pair with older phones. Also if the phone the ID is linked to is lost or broken to a point it's not usable, it can be difficult to authorise a new device for pairing without support from IT. I understand this is for added security, but it does impact the user experience.

---

### Ping Identity is a strong partner focused on my company's success

- Overall rating: 5/5
- Reviewer: Greg S.
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

Our primary focus has been workforce SSO and MFA for the past five years. Ping took the trouble to get to know our needs before we were even a customer and had a strong response to our initial RFP. They've consistently solicited and responded to our product and service feedback, making the solution better and better. They focus on and celebrate not just our success, but that of all their customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Standards based products which interoperate with all my other products. Continuous innovation. Rich product suite enabling both Workforce/Enterprise IAM and Customer IAM. Strong cloud capabilities with on-prem components, in whatever mix works best for me.

#### Cons

Self-service capabilities for managing SSO relationships by application [SENSITIVE CONTENT HIDDEN] have been slow to arrive, though that has changed in the past year and evolving to meet the needs of a large, global enterprise.

---

### Solid products for identity management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Very easy to set up, the installation is straightforward.

#### Cons

The documentation should be more contain more details. The Oauth configuration in PingFederate is complicated

---

### Great Software

- Overall rating: 5/5
- Reviewer: Adrian B.
- Industry: Banking
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

Ping Identity solved our problems with authentication and authorization. Before each application had to deal with AA at their own, now with the Ping tools we have real SSO, we reduced number of passwords, we improved time need to log on (with adapters like Kerberos)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It's flexible solution, you can deploy it on prem or use cloud based version. OnPrem is easy to implement and upgrade. All admin UI's are very user friendly. Software is easy to extend if your business need it, writing custom adapters (checked), customizing authentication flows (checked) on-board MFA (checked). Good trainings and very skilled professional support team.

#### Cons

Some products are only cloud based (PingOne, PingID) which can be sometimes source of the troubles if your security policy is against cloud. Product documentation over internet is not the best, sometimes it's hard to find what you need to.

---

### very reliable and easy to use identity management software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

positive - affordable/reliable, easy to configure and use tool with multiple ways to authenticate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

One of the best things about this identity management tool is that its ability to configure it a few different ways - code, message, fingerprint, app related to name a few. This really give this tool versatility while being reliable and also easy to use/implement/administer.

#### Cons

Session management is the feature that can perhaps be improved - especially the user should be given the ability to time the session before being timed out as some users get annoyed at being timed out after a pre--defined time even though they are still using the tool . Similarly, they should be able to use same authentication when using multiple browser sessions.

---

### Great Products and excellent customer support!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

Using a secure authentication standard makes it easy to configure as the business is moving to more cloud products. Having the authentication polices and policies contracts makes configuration of applications very simple and quick.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ping Federate is easy to deploy and makes it easier for our employees to have one username/passwords for applications, makes it easy with authentication policies that most times our employees never see a sign-on prompt. Ping ID has also been easy to configure and is a nice MFA tool. We have not rolled it out to the whole company yet but the bet users love the ease of use. Support from Ping is great and they respond to issues quickly and also are available to help with configuration issues if necessary.

#### Cons

No dislikes here, once you are familiar with the configurations and setup, everything else os pretty easy.

---

### Best dynamic OTP app

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

I realized it is a good security software for logging in to Amazon workspaces

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

1. Secured Authentication software 2. It can be managed through desktops and mobile apps 3. Easy to install and uninstall the software and it is user friendly 4. Pairing is secured and easily done through scanning QR code or entering pairing key

#### Cons

1. Synchronization issue in offline mode

---

Showing 1 - 10 of 39 Reviews

[See All Reviews](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)

## Ping Identity Popular Comparisons

[Okta vs Ping Identity](https://www.softwareadvice.com/risk-management/okta-profile/vs/pingidentity/)[Auth0 vs Ping Identity](https://www.softwareadvice.com/access-governance/auth0-profile/vs/pingidentity/)[LastPass vs Ping Identity](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/vs/pingidentity/)[SecureW2 JoinNow Platform vs Ping Identity](https://www.softwareadvice.com/compare/150649-pingidentity/vs/522522-JoinNow-Cloud-RADIUS/)[Cisco Duo vs Ping Identity](https://www.softwareadvice.com/ciam/duo-security-profile/vs/pingidentity/)[JumpCloud vs Ping Identity](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/vs/pingidentity/)

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