Working with Telnyx's SMS API platform has been a game-changer for our team. The platform's well-documented and powerful API enabled us to develop some truly innovative applications with ease. What stood out to us was the seamless integration process, allowing us to quickly implement and iterate on our ideas. The API's robust features and reliability have empowered us to enhance our communication strategies, making our applications more interactive and responsive to our users' needs. The support from the Telnyx team has been exceptional, always available to assist with any queries or guidance needed. Overall, our experience with Telnyx has been extremely positive, significantly contributing to the success of our projects. We're excited to continue exploring the capabilities of the Telnyx platform and pushing the boundaries of what we can achieve."

I have had a great experience, nothing to dislike about this product.

Everything is a learning experience but I find out that the support team is there to help fix the issue

I do not have to go through the A2P process which can take a day and that holds up the projects .

Sometimes there is to many questions is asked to get to a live agent .

I am deeply displeased and disappointed in Telnyx. For advertising a product launch in Australia and telling their customers in order to change currency and actually use the Australian features they've got to cancel their account.

While the interface is generous in it's design, and there is a clear design framework that the developers follow in order to create a sustainable echo system.

Customer support outlined that in order to change currency from USD to AUD, one has to cancel their account and start all over again; loosing all their content, money, and telephone numbers. Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to the actual interface and it's clearly intelligent developers.

It seems great to have an alternative to Twilio, we may end up also providing clients an option for both services... only because of the well know use of Twilio and its brand recognition.

We intend to replace a 3rd party service... hoping to cut to less than half the cost. By creating an in-house solution for the client. Who sends about 1700 Daily announcements to participants, regarding Non-Profit Fundraising Events...

So far it has taken a couple of week to establish high volume texting.. It seems will work for us at 50 messages per minute. But not at the initial testing of 10 messages per minute..

Support was fast. Product is cheap and works as advertised. The feature set is very large and very configurable.

- Pricing is extremely clear and transparent while staying low and significantly reducing overhead over other solutions. - Support is fast and committed to doing a good job. They answer on weekends and are quick to get matters resolved. No AI assistant sits between you and their humans if you don't want it to. - The control interface gives you lots of configurable options and makes it clear what the system is actually doing with your call routing behind the scenes.

The only con I could identify when reflecting on the setup process was that to dial internationally you must complete additional verification which isn't the case on competitor's platforms. But the verification process was simple and even when rejected their support was fast to evaluate our business case as legitimate and mark the account as verified. I believe this process also reduces robocallers using Telnyx and SMS spam, so I won't complain much.