About Trusona

Trusona is a leader of passwordless MFA solutions for enterprises within the financial services, healthcare, higher education, media industry. The company's workforce solutions provide a complete authentication alternative to usernames and passwords, making authentication more secure and more convenient. Dynamic Identity Authentication capabilities allow businesses to protect identities against different attack vectors such as password reuse, credentialing stuffing, phishing, SIM swapping, and more. For quick implementation, Trusona offers employee self-service capabilities to ease login experiences and streamline MFA across the entire workforce. Trusona's MFA solutions include passwordless and desktop MFA, Workforce Identity Proofing, MFA for SSO, and MFA with ID sca...
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Trusona User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 14 reviews

Roger

Verified reviewer

Company size: 11-50 employees

Industry: Venture Capital & Private Equity

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Finally an easy way to get all our employees on MFA

We went from struggling with MFA compliance and constantly having to bug end users to 100% adoption.

Pros

We are a cyber-security focussed venture firm. All of our partners have vast experience with security and are tempting targets for criminals and others. Being able to ensure that all our systems are protected with multi-factor access control is essential, but was a real challenge given a wide variety of systems. Trusona solved this completely with 100% adoption across all of our software and SaaS services. It was easy to deploy with near zero ramp up time for the end users. It has also been rock solid - I have not had one complaint from the end users or any interrupted logins.

Cons

I would love it if they added a simple single sign on solution for small companies like our that are not quite ready for Octa or the other enterprise solutions that are geared for larger organizations.

Reasons for choosing Trusona

Simple, easy to use with immediate time to value.

Response from Trusona

Thanks for your review - it means a lot coming from a long time CyberSecurity practitioner.

Replied July 2022

Chad

Company size: 11-50 employees

Industry: E-Learning

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

Partnership for LMS

Trusona was an excellent partner, supporting us every step of the way. We had direct access to all of the resources we needed through our implementation contact, and they seemed to really care about our success.

Pros

Our team was looking to offer passwordless authentication options for our LMS, and Trusona was an excellent choice. It had well-defined and well-documented API's that we were able to easily to implement. Their user workflows are extremely simple and easy to understand.

Cons

The biggest hurdle was honestly user familiarity. Not having the traditional username/password workflow was a bit uncomfortable for some users.

Reasons for choosing Trusona

Trusona had a compelling and cost-effective offering, and was willing to interact with us directly to ensure our success.

Response from Trusona

Thanks for your review and for adding passwordless authentication functionality to your product. We appreciate your partnership.

Replied May 2021

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Tired of Passwords? Implement Trusona!

Pros

Set up is a breeze, the UI/UX is simple and the product works, what more could you ask for?

Cons

There is nothing that I can think of that I do not like, it works as advertised, simple yet powerful.

Response from Trusona

Thank you for your review, we appreciate it.

Replied June 2021

Bryan

Company size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

July 2022

Trusona MFA

Excellent MFA product with very little administrative overhead.

Pros

End user install and setup is flawless. The user application feedback is very positive from user base.

Cons

Reporting & device registration or user metrics do not exist.

Reasons for choosing Trusona

Quick setup and integration.

Response from Trusona

Bryan, thanks for your review comments. We appreciate it.

Replied July 2022

Ben

Company size: 51-200 employees

Industry: Venture Capital & Private Equity

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Great security and user experience

It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means.

Pros

The UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products.

Cons

There isn't anything that comes to mind, we've had nothing but a great experience.

Reasons for choosing Trusona

Confidence in the product and the team.

Reasons for switching to Trusona

Security of the Trusona solution, ease of use and ability to go passwordless!

Response from Trusona

We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product!

Replied October 2020