All Trusona Reviews
1-14 of 14 Reviews
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Roger
Verified reviewer
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Finally an easy way to get all our employees on MFA
We went from struggling with MFA compliance and constantly having to bug end users to 100% adoption.
PROSWe are a cyber-security focussed venture firm. All of our partners have vast experience with security and are tempting targets for criminals and others. Being able to ensure that all our systems are protected with multi-factor access control is essential, but was a real challenge given a wide variety of systems. Trusona solved this completely with 100% adoption across all of our software and SaaS services. It was easy to deploy with near zero ramp up time for the end users. It has also been rock solid - I have not had one complaint from the end users or any interrupted logins.
CONSI would love it if they added a simple single sign on solution for small companies like our that are not quite ready for Octa or the other enterprise solutions that are geared for larger organizations.
Reason for choosing Trusona
Simple, easy to use with immediate time to value.
Vendor Response
Thanks for your review - it means a lot coming from a long time CyberSecurity practitioner.
Replied July 2022
Chad
E-Learning, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Partnership for LMS
Trusona was an excellent partner, supporting us every step of the way. We had direct access to all of the resources we needed through our implementation contact, and they seemed to really care about our success.
PROSOur team was looking to offer passwordless authentication options for our LMS, and Trusona was an excellent choice. It had well-defined and well-documented API's that we were able to easily to implement. Their user workflows are extremely simple and easy to understand.
CONSThe biggest hurdle was honestly user familiarity. Not having the traditional username/password workflow was a bit uncomfortable for some users.
Reason for choosing Trusona
Trusona had a compelling and cost-effective offering, and was willing to interact with us directly to ensure our success.
Vendor Response
Thanks for your review and for adding passwordless authentication functionality to your product. We appreciate your partnership.
Replied May 2021
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Tired of Passwords? Implement Trusona!
Set up is a breeze, the UI/UX is simple and the product works, what more could you ask for?
CONSThere is nothing that I can think of that I do not like, it works as advertised, simple yet powerful.
Vendor Response
Thank you for your review, we appreciate it.
Replied June 2021
Ben
Venture Capital & Private Equity, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great security and user experience
It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means.
PROSThe UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products.
CONSThere isn't anything that comes to mind, we've had nothing but a great experience.
Reason for choosing Trusona
Confidence in the product and the team.
Reasons for switching to Trusona
Security of the Trusona solution, ease of use and ability to go passwordless!
Vendor Response
We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product!
Replied October 2020
Moustafa
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Trusona Passwordless Auth
My experience has been great so far. The product development team always listens to their customers and feature requests. Customer support has been exceptional as well
PROSEase of use for both administrators and users User do not need to type or remember passwords again We use the product with Okta which is a great value
CONSNone so far. I hope that it'll be more integrated out of the box with some personal or consumer products
Reason for choosing Trusona
Ease of use and setup
Vendor Response
Thank you for your long term partnership and the review comments!
Replied May 2021
Hans Hvidbjerg
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
It's finally here!
The customer service is second to none, by far. This is the most engaged and committed team I have ever had the pleasure to work with, it's been a pleasure.
PROSAs a User the fact that I have to remember one less password and never have to worry about being locked out or make up a new password all the time. As a Manager, never again do I have to reset the login for users, over the past 20-25 years; I can't count how many times people have come to me in person; urgently needing me to reset their login, since they forgot their password or was locked out due to typing it wrong a few times. Worst yet, if people cant log in and start their work. All this while knowing someone got my back, making our whole system safer.
CONSThis first release covers our most immediate needs; over time I'd like to see out of the box support for more than Windows 10 Desktop, and I'm sure we will. In any case, it has a strong backend, or API if you like, to interface with lots of bespoke systems as well, so it's not an issue.
Reason for choosing Trusona
The Ease of use, and it is much easier to implement and distribute, than purchasing and distributing some hardware for each user. I am not sure other systems really can compete in this category yet, so it was an easy decision.
Vendor Response
Thank for your support as well for our mission for a passwordless world! And yes, we do have integration support coming soon for other Desktop types...
Replied December 2020
Brett
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great products. Great company.
We started using Trusona technologies early on. They have delivered a consistent, reliable, and secure offering to reduce or remove the use of passwords. This helps us operate more safely. Their technology also enables our administrators to grant access to specific systems effortlessly and with no additional support required by our team.
PROSSimple to use. reliable operations. Improved cybersecurity.
CONSA base of source materials for integrations would be helpful.
Vendor Response
Thank you for the review and all your good work. Let's make the internet more secure, together!
Replied May 2021
George
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Our partnership with Trusona has been invaluable to the success of Radiologex.
The Trusona technology rises to meet the promise of our accessible-anywhere secure healthcare platform, ushering the industry into a new digital age by providing passwordless MFA identity authentication that’s fully compliant with medical security standards and essential for next generation Health IT data provenance. Leveraging the Trusona SDK, Radiologex has seamlessly integrated Trusona’s revolutionary tech into our platform, executed with unmatched support and transparency, for a seamless—and painless—user experience.
CONSWe have yet to encounter an issue with our Trusona integration.
Vendor Response
Thanks for the review comments, Radiologex! We appreciate the partnership and are glad that our passwordless MFA solution meets the high security demands of the healthcare industry.
Replied March 2021
Peter
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Peter Helms Exeter Financial Trusona Review
Love it! Easy to use. My clients love that we use it. #passwordfree :)
PROSEase of use. Trusona technology doesn't disrupt what I'm doing. There is zero time suck. Knowing Trusona adds a unique and protective layer of security that protects me and my clients information is very reassuring. My clients also love the added protection to their personal information.
CONSWe had a great team that implemented Trusona Software for us. They were fantastic. However, it would be nice if companies could download the software and implement without having to have an in house team from Trusona walk them through it. More a suggestion for scaling the software. Knowing very little how software works, I'm sure there is a reason for this.
Vendor Response
We are glad that you and your clients appreciate the ease of use and enhanced security of our product. Many thanks for supporting of our mission of #NoPasswords!
Replied October 2020
Bryan
Transportation/Trucking/Railroad, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Trusona MFA
Excellent MFA product with very little administrative overhead.
PROSEnd user install and setup is flawless. The user application feedback is very positive from user base.
CONSReporting & device registration or user metrics do not exist.
Reason for choosing Trusona
Quick setup and integration.
Vendor Response
Bryan, thanks for your review comments. We appreciate it.
Replied July 2022
Ori
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Unising the free WordPress passwordless MFA
I find the plugin to be free, easy to use, and doing what it said it would.
PROSThe easy and fast install process, and the "just works" UX
CONSAt first, four years ago, it did not have the ability to use it with my users (only admin). Now the feature is there, and we can all benefit from going passwordless.
Vendor Response
Thanks for your review! We are glad that you are enjoying the passwordless experience as a website Admin, as well as for your users of your Wordpress site.
Replied May 2021
Shamsh
Information Technology and Services, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Innovative solution - highly recommended
Right from top down this company values it’s partners and customers.
PROSThe ease of implementation and use are two major pros of this product. They are very innovative in their product offering and I highly recommend individuals consider the Trusona solution.
CONSWe were one of the first early adopters of the passwordless solution and we found it fairly easy to implement. I’m sure it’s much easier now.
Vendor Response
Thank you for the partnership. We love partnering with innovative solutions like yours!
Replied May 2021
Stephen
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Best protection
Amazing! From the solution to support all is first class!
PROSIt is so easy and effective! Nothing else to say!
CONSI have not had any negative experience using Trusona.
Vendor Response
Thanks for your review! We appreciate your partnership.
Replied May 2021
Dorra
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
A no brainer!
We have peace of mind knowing that our systems are at the highest level of security and our clients information is secure. Trusona helps us stay at the forefront of leveraging technology at its finest.
PROSTrusona was such an easy deployment that adds an additional layer of protection to our services. The multi factor authentication process takes less than 30 seconds to log into my computer.
CONSThere are no cons. We have had a seamless integration and positive feedback from our team.
Vendor Response
Thanks, Dorra. And yes, helping you provide the highest level of security to your clients is our shared goal as well!
Replied December 2020