---
title: "Frazer Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Frazer. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Frazer is a good fit for you!"
source_url: "https://www.softwareadvice.com/auto-dealer/accounting-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Frazer Reviews

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Reviews

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# Frazer User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 152

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.6/5
- Value for money: 4.7/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 125 reviews (82%)
- 4 stars: 13 reviews (9%)
- 3 stars: 5 reviews (3%)
- 2 stars: 3 reviews (2%)
- 1 star: 6 reviews (4%)

### Most mentioned pros

- It’s not the flashiest software out there and the interface shows its age a bit but it does exactly what it needs to do for inventory, financing and compliance without constantly breaking or needing a workaround.
- The features are great when they work but it has now become a call several times a week to keep my system up!
- The user settings and permissions are a great feature to have for any dealership with multiple departments.

### Most mentioned cons

- From the monthly bill that you're going to receive from the bogus compliance fees to the $250 a year "security bundle" on top of a $250 a year "annual service fee" which is separate from the $30 a month "card Point platform fee" and the $35 a month Frazier pay fee.
- I think the cutback in their support staff to make it perhaps profitable is hurting any business that is doing business with them.
- I can't remember if it ships my inventory out to other places or not. And it doesn't host me a website.

## Frazer customer reviews

Showing reviews 1-25 of 152 (page 1).

### Affordable & Easy To Use

- Overall rating: 5/5
- Reviewer: Tara D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Frazer has been very helpful in keeping track of all payments, costs, inventory, profits, etc.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Frazer is an affordable dealership software. Easy to track vehicle costs and payment for in-house financing. You can use on multiple computers. Uploads pictures straight to advertising websites. Creates all forms for sales. Customer service is great.

#### Cons

You have to pay a lot extra for certain features like ach payments, text messaging, and some other features.

---

### Every Dealer needs Frazer!

- Overall rating: 5/5
- Reviewer: Amy H.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

appreciate the fast support and very user friendly and affordable!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the ease of understanding each screen and the reporting

#### Cons

since it's based on one computer in our office, the other users have a slight lag-time when communicating with the main computer

#### Reasons for switching to Frazer

frazer had all the reports and BHPH functions we needed

---

### Great for bhph

- Overall rating: 5/5
- Reviewer: Brandon E.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Fantastic for buy here pay here ability to report to credit bureaus

#### Cons

Lack of ability to push to dealertrack or route one

---

### Frazer Auto Dealer is the best bang for your buck if you run a car dealership!

- Overall rating: 5/5
- Reviewer: Deanna O.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My problem that Frazer fixed was having one organized software that we could have our sales, sales tax reports and even some basic repair/recon bills. Frazer did the job!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The pros are the value, amazing price! While the competitors charge two times the amount! Amazing product!

#### Cons

Only "con" Please note, Frazer Auto dealer software does not have any options to run a service center.

#### Reasons for choosing Frazer

Money, We made the switch because Frazer was more affordable. It saved us on our bottom line expenses and felt Wayne reeves had much more options but some that we didn't need.

#### Reasons for switching to Frazer

We made the switch because Frazer was more affordable. It saved us on our bottom line expenses each month.

---

### Best customer service out there!

- Overall rating: 5/5
- Reviewer: Brenda O.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

I downloaded the demo a few months before we were able to get our dealer license, so I could learn the software. I've had it from the very beginning. I have done all my accounting for the dealership on this software and I actually prefer it to other accounting software like QuickBooks as all the accounts are already set up properly and I can just run my dealership instead of trying to play accountant. I've added the payment processing integration (as I also do a few BHPH deals); I can pull credit reports from within the app, and all of my forms are updated for me. I don't have to keep track of what forms need to be replaced.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is affordable for my tiny car lot. Any additional services are integrated through the software seamlessly and Ala Carte, so the software grows with my business. This has been the most cost effective item for my business being that we are just over a year old. What is really priceless and you can't get this with any other DMS out there, is the customer service. Today I had a small issue so I emailed customer service with my problem and they called right away and were able to connect to my computer to resolve the problem. I had to step away from the call and I literally was able to sit back and concentrate on other things while the customer service rep fixed a missing file in the software. When I came back to my desk, there was a note on the screen that everything was resolved and he was disconnected from my computer. I have used their customer service support several times and I can't possibly say enough good things about these people.

#### Cons

This is a pro but also a con. It's not internet based, so it is saved to a network. Which means it can be somewhat difficult to gain information when not right in front of the computer. It does have a phone app that can be downloaded, but this is still very basic information. However the app is great for inputting new inventory.

---

### Cloud based is a game changer

- Overall rating: 5/5
- Reviewer: Jerry S.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is simple and easy to use. The price is a great value and those are some reasons why I stuck with Frazer over the years. I was recently looking into another inventory program mainly because I want it cloud based and to be able to check my inventory from my phone or iPad. Once they came out with the cloud based Frazer and app, I knew I was staying with them.

#### Cons

For some reason the app doesn't update as often as I would like it to from when I make changes on Frazer itself.

---

### Fairly Priced

- Overall rating: 4/5
- Reviewer: William C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall this is a great dealership program, it has all the bells and whistles. The price is amazing. There are even multiple payment options which really makes it affordable. I recommend you ask Frazer for access to the free demo.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's great that you are able to link your website, craigslist, etc. directly to the program. Anytime a new car was entered into inventory, priced, photos, and all mechanical issue were complete. With the press of a button my website was updated, Craigslist ads posted and all documents printed.

#### Cons

For all that this program does for the price, no Cons for me at all.

---

### Frazer Auto Dealer Software

- Overall rating: 5/5
- Reviewer: Chance C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Frazer Auto Dealer software has been a game changer for organizing and keeping up with customer accounts, I don't know how we ever managed before we got Frazer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is so easy to use and the price is amazing for everything the software does.

#### Cons

sometimes the updates cause problems between linked computers which can be a pain but the customer service center always fixes the problem quickly

---

### Great software

- Overall rating: 5/5
- Reviewer: Tom H.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great for keeping up with inventory expenses cost calculating interest rates keeping up with payments

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use just point and click a tab the software will lead you to your next step

#### Cons

Finding how to change due dates for payment it has hanged locations few times

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Jason B.
- Verified reviewer: Yes
- Product usage: Used daily for less than 6 months
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use CRM software. Easy for both sales and service. Not super pricey compared to others

#### Cons

Just some little bugs such as crashing which doesnt happen often and couple be on our end here at the dealership.

---

### under scrutiny

- Overall rating: 5/5
- Reviewer: Bruce B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

software needed updated and help desk took control of our server and took frazer down and when my boss called to ask why they took it down they blamed me

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

nothing now overall i was disappointed come on now

#### Cons

they did'nt accept responesibilty for taking it off and blamed me

#### Vendor response

Hello, Thank you for taking a moment to post a review. We're sorry to learn of your experience. From your feedback, it's not clear exactly what the problem was, and the action taken. Presumably you're referring to Hosted Frazer for which there are remedies to fix a problem. We'd like to hear from you to clear up any confusion and provide direction. Contact Support at 888-963-5360 or by submitting an inquiry at Frazerhelp.com. This will get you to the Help Desk where you can also chat with a support team member. If you wish to send an email you can to help@frazer.com. Thank you.

Replied February 2024

---

### Frazer Keen Review

- Overall rating: 5/5
- Reviewer: KEVIN K.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

Great software, easy to use, good price point for small car lots and buy here pay here car lots.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I would say best part if the uploading of photos to the advertising companies with ease. This is probably the best part about the software. The forms that come with it are also user friendly.

#### Cons

The software itself is a little antiquated as far as the interface. It does get the job done but it will look like software from the 90s.

#### Reasons for choosing Frazer

Price point was lowest at the time.

#### Vendor response

Hi Kevin, Thank you kindly for the great review. We appreciate that you are making good use of our various vehicle uploads to help make managing your inventory easier. There are more vendors and partners being added all the time and we welcome you to give us a call at 888-963-5369 if you want to hear more about some of our other integrations for things such as inventory valuation guides, credit checks, text messaging, customer financing, and even free subscriptions to satellite radio for you and your customers!

Replied April 2021

---

### Internet Managers thoughts on Frazer.

- Overall rating: 5/5
- Reviewer: Jeffrey P.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using it for over 10 years and it has always been a relatively easy software to use and when it occasionally gives issue their support is quick and easy .

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is easy to use and the customer service is great.

#### Cons

Occasionally there are ideas or things that could be changed in the software that are hard to integrate.

---

### Hard to believe!

- Overall rating: 5/5
- Reviewer: Paul D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2016
- Review source details: This review was submitted organically. No incentive was offered

After being in the car business for 25 years and working with a number of DMS companies I can honestly say that Frazer is unbelievable. I want to start by saying that the customer service they offer is not just industry leading but world class! They are always available, friendly, knowledgeable and get the job done right now. Frazer keeps common forms on hand which allows dealers to immediately add them and use them for no extra charge or wait. Frazer does an amazing job with integrating with all the major players in the automotive software business. Frazer is a complete DMS package and includes accounting software making it all you need to run your car store. Really I could go on and on about my satisfaction with the product and company. Oh and did I mention it's also thousands less than most of the major competitors, that doesn't even make sense! Thanks Frazer and the people of Frazer Paul Duke-Duke Motor Co.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am most impressed with the level of customer support and the good people you have in your support center.

#### Cons

I don't like that you need to save a working deal as a prospect or cancel a sale if there was something that needed to be changed. I like to save deals along the way and then have a function to finalize the deal once all the particulars have been settled. I want there to be an easier access to know what the profit is on a deal without having to pull a recap sheet. I like to have the profit or at least the front end gross available to me when working the deal. That is super frustrating when you are trying to quickly make a deal work.

---

### Top Shelf, tried many other software products !!!

- Overall rating: 5/5
- Reviewer: Kenneth s.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Frazer makes putting a deal together simple. It also make tracking inventory and costs simple. The reports and daily paperwork are by far better than anything we’ve used.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We’ve used this software soon after they were approved in Texas. We bought it, trained ourselves and have been using it since. It was and still is that simple to use. We have had questions, but the support is there when needed

#### Cons

Frazer serves the majority of our needs, we have had some small problems exporting pictures to other sites, but they have always been resolved.

#### Reasons for switching to Frazer

The other products were hard to use , didn’t cover all areas and cost much more.

#### Vendor response

Hi Kenneth, We appreciate your great review and are glad to hear you find our software simple to use! It's also nice to find we've been able to resolve any issues you may have had in the past since we take great pride in our customer service and welcome you to let us know if there are any further needs we might be able to help you fulfill in the future.

Replied February 2021

---

### Awesome product with amazing customer support!

- Overall rating: 5/5
- Reviewer: Betty B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use the software to manage all of our inventory. It also has wonderful integration partners so I can prepare documents and do our indirect lending and credit checks right through the software. I also am able to directly upload pictures and status on our inventory directly to our website.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is an outstanding used auto inventory dealer management software. The customer service for this company exceeds any I have seen.

#### Cons

Sometimes it is cumbersome to find a report, but a call to Frazer usually resolves the issue. They can customize about any report that you need

#### Vendor response

Hi Betty, Thank you for the great feedback! We're glad to hear you're taking good advantage of the various services and features we offer to help make conducting business a bit easier. As always, please feel free to give us a call whenever you need assistance digging up that one report in the multitude of reporting options available, and we will be more than happy to lend a helping hand!

Replied December 2020

---

### [SENSITIVE CONTENT] iS THE BOMB DOT COM

- Overall rating: 5/5
- Reviewer: tiago d.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

Mostly [SENSITIVE CONTENT].... [SENSITIVE CONTENT] is Frazer, Frazers best asset right there... needs a raise, and a promotion. DEAD SERIOUS. HE HELPS PEOPLE.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

not so much the software(i mean, frazers great and all) BUT, [SENSITIVE CONTENT]... he's the man.

#### Cons

None, I HAVE NOTHING BAD TO SAY, ONLY GOOD THINGS ABOUT [SENSITIVE CONTENT]..

#### Reasons for choosing Frazer

mainly [SENSITIVE CONTENT]... he helps me make money. im telling you.. HE'S THE MAN

---

### Truly Great for a moderate Dealer!

- Overall rating: 5/5
- Reviewer: Carlos R.
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2017
- Review source details: This review was submitted organically. No incentive was offered

Made selling cars EASY!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really love that everything is straight up. You can basically train anyone very easily. When I first started the program, I was thrown in by management. I called support with small things I couldn't understand and they would log in to my desktop and guide me step by step. They really took time and put effort into teaching their customers how to use the software. The sales screen is easy, inventory is easy, bill entering is easy. I mean it is an easy software. I love this and recommend it for sure. They even ask their customers for more ideas! We all get to vote on the idea and if it reaches enough votes, they will implement it in the system!

#### Cons

I think what I dislike about the software is that it is not customizable. You can't change the backgrounds and such. There is no room to change the colors to match your business or anything like that. It is not huge set back however, it is still great.

---

### 10+ years & still COMPLETELY SATISFIED

- Overall rating: 5/5
- Reviewer: J R R.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

One word: FANTASTIC!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I had & ran new car stores for 20 years before becoming an independent dealer. Used to pay $1,000 a month for what Frazer does. Of course, I do not need service department, or warranty or factory communications. But, this software does everything I need to sell cars. I never have been disappointed with their service or commitment. There are many more complicated and more expensive providers that are not as easy or complete.

#### Cons

I wish I had set up the accounting side since day one. I can't figure out to go back or set a new start date for accounting. But, this will not stop me from being a customer.

---

### Frazer

- Overall rating: 5/5
- Reviewer: Julie G.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of taking payments over the phone is what i like most

#### Cons

i have not found anything i dislike about Frazer

---

### Amazing program at an affordable price.

- Overall rating: 5/5
- Reviewer: norbert k.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

Frazer is making it so that my inventory/marketing/sales is all in one place. It even keeps a cloud record of my policebook so that I dont have to worry about it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software makes managing a dealership very easy. It integrates with your finance lenders and marketing sources very easily. Customer service support is always helpful. They can log into your computer and help you with literally anything you need. If there are forms that are not uploaded they can upload them to the software for you.

#### Cons

There are no cons everything works as it should.

#### Vendor response

Hello Norbert, We hope this message finds you well and wanted to say thank you for the gracious remarks. Your feedback is always appreciated and we look forward to continuing to help support you and your business!

Replied June 2020

---

### second to none customer service

- Overall rating: 5/5
- Reviewer: Straub B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Benifit of having my DMS and my accounting system in one. I have no need for quickbooks

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use. Great customer service from online chat to calling customer service they will mirror your computer and get done what you need done. Explain everything along the way. We use as our DMS and our accounting system.

#### Cons

They have come a long way with integrations . Now integrate with our online messanger service . Only con would be they dont yet integrate with all the lending services.

#### Reasons for choosing Frazer

test trial was easy to use

---

### GREAT CUSTOMER SERVICE

- Overall rating: 5/5
- Reviewer: juan g.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2021
- Review source details: This review was submitted organically. No incentive was offered

EXCELLENT

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ITS A SIMPLE SOFTWARE TO USE!! PRICE IS GREAT !!

#### Cons

WISH CUSTOMER SERVICE WAS 24HR 365 DAYS OF THE YEAR !!

#### Vendor response

Hi Juan, Thanks for taking a moment to leave your thoughts and we're glad you find Frazer of value and easy to use! While we may not be on the phones in person 24/7/365, our live support hours have been recently expanded to 10 AM-8 PM(EST) Monday-Friday and 10 AM-5 PM on Saturdays. You're always welcome to contact us off-hours as well and we will be certain to get right back to you as soon as possible.

Replied February 2021

---

### Frazer is the best bang for the buck for small dealers

- Overall rating: 5/5
- Reviewer: Grant R.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

One man operation and makes all documents and forms smooth and fast with minimal work. Highly recommended.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quick to setup forms and print all necessary documents in one click. Enhances productivity on every deal. Used it for years and likely won't switch. Nothing beats it for the price.

#### Cons

I wish there was a mobile connectivity function. Also wish there was a chat app or way to quickly ask support questions without picking up the phone and calling.

---

### This is it. Period.

- Overall rating: 5/5
- Reviewer: Sarah C.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very easy, great customer service.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Amazing system, it can literally do anything, it constantly updates and can talk to many other different systems and websites. It can handle your accounting, inventory, service work etc. it’s literally your one stop shop. And their support team is beyond helpful and very easy to communicate with.

#### Cons

No cons I love this system refuse to change

#### Reasons for choosing Frazer

Soooo many options within the system

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Frazer Reviews, Pros and Cons - 2026 Software Advice