---
title: "Kukui Software Reviews, Demo & Pricing - 2026"
description: "Review of Kukui Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/"
page_type: "product"
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---

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Kukui

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Overview

[Reviews](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/reviews/)[Alternatives](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/alternatives/)

# Kukui Review

From $499/month 1 plan

Wondering if Kukui is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Kukui

4.8

[(76)](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/reviews/)

Pricing

Starting at $499.00 per month

### About Kukui

Drive more business to your shop with KUKUI. The KUKUI All-in-One Success Platform® provides auto repair shops with a branded SEO rich website, robust CRM, PPC management, call tracking, online appointment setting, online payments, review management with AI tools, and intuitive analytics. Repair shop owners can also take advantage of customer engagement and trust-building solutions like KUKUI’s My Garage, live scheduling, digital vehicle inspections as well as automated postcard, email, and text marketing campaigns.

Do you work for Kukui? [Manage this product listing](https://www.g2.com/products/all-in-one-success-platform/claim_requests/new?auto=true)

Wondering if Kukui is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Kukui User Interface

## Popular Kukui Alternatives

Main Product

Kukui

4.8

[(76)](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.61Value for money
-   4.78Customer support
-   4.63Functionality

Pricing

Starting at $499.00 per month

Get Price

Alternative Product

[Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/)

4.8

[(2130)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.86Value for money
-   4.85Customer support
-   4.68Functionality

Pricing

Starting at $17.00 per month

Get Price

Alternative Product

[HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)

4.5

[(6258)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.18Value for money
-   4.38Customer support
-   4.41Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)

4.6

[(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.49Value for money
-   4.52Customer support
-   4.49Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/)

4.5

[(1159)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.30Value for money
-   4.56Customer support
-   4.43Functionality

Pricing

Available upon request

Get Price

Alternative Product

[EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/)

4.6

[(912)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.70Value for money
-   4.80Customer support
-   4.59Functionality

Pricing

Starting at $14.99 per month

Get Price

## Kukui Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Kukui Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Kukui
    
    A/B Testing
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Automated Scheduling
    
    Billing & Invoicing
    
    Campaign Analytics
    
    Campaign Scheduling
    
    Campaign Segmentation
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Content Management
    
    Conversion Rate Optimization
    
    Conversion Tracking
    
    CRM
    
    Customer Database
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Forms
    
    Customization
    
    Data Import/Export
    
    Drip Campaigns
    
    Email Marketing
    
    Email Templates
    
    Inspection Management
    
    Interaction Tracking
    
    Inventory Management
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    List Management
    
    Live Chat
    
    Maintenance Scheduling
    
    Marketing Automation
    
    Mass Texting
    
    Monitoring
    
    Multi-Channel Marketing
    
    Multi-Location
    
    Performance Metrics
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reporting & Statistics
    
    ROI Tracking
    
    Scheduling
    
    Service History
    
    SMS Messaging
    
    Third-Party Integrations
    
    Transaction History
    
    Website Analytics
    
    Work Order Management
    

## Kukui Integrations

Shopmonkey

Integration rated undefined from -1 review

Shop-Ware

Integration rated undefined from -1 review

Omnique

Integration rated undefined from -1 review

Tekmetric

Integration rated undefined from -1 review

ALLDATA

Integration rated undefined from -1 review

Shop Boss

Integration rated undefined from -1 review

See all 20 integrations

## Kukui User Reviews

## Kukui customer ratings

- Overall rating: 4.8/5
- Total reviews: 76

### Rating distribution

- 5 stars: 61 reviews (80%)
- 4 stars: 12 reviews (16%)
- 3 stars: 2 reviews (3%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.6/5
- Customer support: 4.8/5
- Functionality: 4.6/5

---

### Awesome customer service, the product allows me to communicate with our customers very easy.

- Overall rating: 5/5
- Reviewer: Joe S.
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The people who manage, update and train the product. It's very easy to know what your business is doing by auditing your dashboard daily. I can train our advisors by listening to phone calls, I can find out what marketing is working to bring in new customers and existing customers. I can send recommended services out and thank you emails.

#### Cons

Missing the ability to text customer. I would like to see small training classes at national trade shows. Best practices, how to use Kukui to provide greater customer service and increase revenue.

#### Vendor response

Thanks for the review Joe. Glad that Kukui is working out for your shop. Thanks for the feedback too. I think you can expect to see most of this coming down the pipe in the next few months.

Replied August 2017

---

### Kukui

- Overall rating: 4/5
- Reviewer: William M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall not bad but slow response and too much that I have to do myself for the monry

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The CRM layout is good. Easy to get customers based on what they need for maintenance and for follow up on repairs

#### Cons

Website is too cookie cutter. All the kukui websites are same and too many stock photos

---

### A great product and customer service

- Overall rating: 3/5
- Reviewer: Chris O.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great website. Track my spending and calls

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Recorded calls, emails are easy, I can track may spending on marketing and I get an explanation when the numbers change. Great website I always get complements. I can easily answer a appointment and a review.

#### Cons

I can't change the service intervals to real world maintenance. I don't care what the manufacturer recommend service because it is base on false driving pattern. No person drives under these conditions to change oil at 10k miles. I need the ability to adjust my maintenance accordingly. Better sync with Mitchell schedule

---

### We have been with Kukui for several years now and they just keep getting better!

- Overall rating: 5/5
- Reviewer: Ken F.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our page has moved closer to the top of the searches in our area. We are consistently high with Yelp.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to understand dashboard. Great customer support. The reviews stick when they are posted with Google or Yelp. My customers are happy to respond to the questionnaire. Setting appointments and tracking customer follow up is accurate and easy.

#### Cons

It would be nice to have an additional field in the appointment response section for on line requests that would allow us to respond with "other" for options besides confirm, or reschedule. For example, we might need to respond to inform that it is not something we do, or it would be better if they did not plan to wait with the repair.

---

### Kukui is an invaluable partner in business.

- Overall rating: 5/5
- Reviewer: Nick M.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is second to none. I don't know of any other platforms that allows you to see your business from so many angles. Financial, marketing, customer demographics...it's all there. A huge plus is the monthly meetings with our account rep. [SENSITIVE CONTENT HIDDEN].

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The dashboard shows so much information about our business on one screen. It is truly one of the best tools we have.

#### Cons

Ye, sales stats by service advisor including unsold work. Also, stats for sales opportunity should be available at a glance.

---

### Excellent for small business' to know where their numbers are at all times!

- Overall rating: 4/5
- Reviewer: Mark G.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Higher average repeat buisness and a higher customer count

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We like the ability to track our phone calls, reviews, and our lead to customer conversion rate. This allows us to solve problems within our business that we didn't know were even there. Our guest's are happier with constant contact and our staff has a gauge to constantly stay on track and tools o understand why their numbers are low and where they can improve.

#### Cons

The follow up module is an awesome tool when it decides to work right. We haven't been able to maximize it's full potential due to software issues but we hope that it will get worked out soon!

---

### Kukui has given us a professional platform for our website, making appointments, followup and more.

- Overall rating: 5/5
- Reviewer: Carla S.
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I get a solid consistent, reliable and professional platform to communicate with my customers. I have had others companies approach me to get our business and I decline as your team really seems to care for their clients and works hard to stay up on new things.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That I still have access to make changes to my website and specials. I like export part of my database to send out mail pieces.

#### Cons

I wish the monthly cost was a little less, especially if you have more than one location. I would like for you to be able to handle a little more custom request I have for our website. There has been a couple request that you could not do.

---

### Kukui helped me establish myself as my own brand and as a partner with Napa.

- Overall rating: 5/5
- Reviewer: Kathleen J.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

New brand that is all my own and a wonderful customer retention tool that was more personalized and informative to my clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I loved the ease of the dashboard info to know where I was in a glance. If I needed deeper information, it was always very easy to navigate through the siet and retrieve. I LOVE my web site and logo!

#### Cons

Only had a once per month call with my marketing contact and it felt random and not on a regular schedule. I wish it was more often and on a set date every month or two weeks. Although the calls were very informative.

#### Vendor response

Thanks Kathleen. We have really enjoyed working with you and your team getting your new site out there. I also appreciate your feedback about your monthly meetings. It is important to us that things are more predictable as well.

Replied September 2017

---

### Kukui's platform is a great way to monitor your business

- Overall rating: 5/5
- Reviewer: Brandon L.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have benefited from lead tracking and matching to allow us to see which advertising dollars are working for our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thing I like most about the software is the lead matching and call tracking. It makes it easy to see what advertising dollars are and aren't working. I also like how the control panel allows easy access to important business metrics in an easy to understand fashion.

#### Cons

I would like to see more work put into reviews. Reviews captured on the website are OK, but not near as beneficial as reviews captured on sites like Yelp and Google. This may be something that needs work on our end and we will be working on this in the near future.

---

### Best in class for helping independent auto repair shops manage their KPI's and online presence.

- Overall rating: 5/5
- Reviewer: Bill A.
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

new and better clients

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The online appointment system is big with our mobile client base. Our clients can make appointments at their convenience, and we can answer them without a phone call. This helps maximize our Service Adviser time and keeps an electronic paper trail.

#### Cons

I would like to see a greater interaction with Google, Yelp and other review based sites. The reviews we receive from the website are great, but they do not influence new clients like Google or Yelp.

---

Showing 1 - 10 of 76 Reviews

[See All Reviews](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/reviews/)

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[Systeme.io vs Kukui](https://www.softwareadvice.com/auto-repair/all-in-one-success-platform-profile/vs/systeme-io/)

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