Auto Repair Bill vs Rapid Recon

Auto Repair Bill has 36 reviews and a rating of 4.25 / 5 stars vs Rapid Recon which has 472 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.25 / 5 (36)
4.76 / 5 (472)
Ease-of-Use
5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
September 8, 2021
November 4, 2022
Pros/Cons
  • Pros

  • Overall the format is good. I like that it sent payment reminders.
  • It is easy for all of our employees to use with ease and that is the main reason we continue to use it. It has improved since we first started to use it.
  • Cons

  • I had a problem with support. They were difficult to get a hold of and when you did you were put on hold and had long waits.
  • The labor time set up is confusing and trying to build an estimate takes way too long and is almost impossible for a customer to understand.
  • Pros

  • The best thing about this software is that I can keep a track of the fresh trades and the progress of their inspection in our service department.
  • I like that it helps us keep better track of our cars, notifies employees when it's their turn with the vehicle, and helps us stick to our time frames.
  • Cons

  • Navigating between dealerships is a little annoying because you have to log-in again.
  • When vechile drop out of recon before it sold. Sometime there is a delay in the system.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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