AutoFluent is an on-premise automotive repair shop management platform suitable for single and multi-store vendors handling parts sales, tire sales and auto servicing. It allows users to manage employees, customers, suppliers, inventory and sales. It is compatible with Windows operating systems.

AutoFluent’s sales management feature helps auto repair shops manage contacts, work orders and status reporting. It also provides barcode scanning for vehicle identification numbers (VIN) and inventory. Owners of multiple shops can manage, view and transfer inventory to other shops in order to maintain inventory levels between locations.

Users can customize templates for email marketing campaigns and track sent emails. The vendor also provides a custom development service for clients who require custom-built software features.

AutoFluent is compatible with the invoicing requirements of various US states and supports Canadian PST, GST, and HST taxes. Pricing is based on number of terminals and subscription pricing is available.  



92 Reviews of AutoFluent

Overall rating

4.72 / 5 stars

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Showing 1 - 20 of 92 reviews

August 2018

BYRON from BEN HILL AUTOMOTIVE

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

DEFINATE IMPROVEMENT IN SPEED.

THIS PROGRAM GAVE US THE ABILITY TO MANEUVER QUICKLY PERFORMING CHORES.

Pros

I LIKE THE ABILITY TO BE ABLE TO HAVE 5 DIFFERENT WINDOWS UP AT ONE TIME EG SALES - INVENTORY - CUSTOMERS - VENDORS - & REPORTS. THEN FROM THERE YOU CAN ACCESS ANY NUMBER OF CATEGORIES FOR EACH ONE. AS WITH SOME PROGRAMS YOU HAVE TO CLOSE THE WINDOW - ACCESS THE INFO - & THEN GO BACK TO WHERE YOU WHERE.

Cons

MOST OF US TECHS & SERVICE WRITERS ARE ALWAYS IN A HURRY & DON'T GIVE YOURSELF A CHANGE TO REALLY LEARN THE PROGRAM SO THAT YOU CAN GET THE FULL BENEFIT OF THE SOFTWARE THAT WILL REALLY HELP YOUR BUSINESS IN THE END.

July 2018

Sharon from Soly's Car Care

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

The software is great. I wish I knew how to utilize all it's features

As stated in review; consumer data base

Pros

The Customer Data Base is the most useful thing for me so far. It's really the only feature I know how to use proficiently

Cons

I still can't figure out what else it does or how to send out emails for services that are pre set....or do projections for coming years ect

July 2018

Kevin from Mass Tire and Auto Service

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Software is easy to use and has many benefits to assist our customers with their Automotive needs.

Software and service provide exceptional value to anyone in the Automotive repair and maintenance business.

Pros

Ease of use, Integration with other apps and programs, reporting is great and inventory control is great.

Cons

Nothing disliked about this company, Any issues we do have, support will correct or make changes to system to eliminate out issues.

June 2018

Anne from Food Manufacturing

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

AutoFluent Software Review

Pros

This product is very easy to navigate and use. And also the customer service works so well. handling the information is good.

Cons

Hoping to add some photos on the product. Other than that, maybe the expanding of tabs on the set up menu.

May 2018

Lisa from Hummel Tire & Wheel, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

The system works well for invoicing and inventory control.

Pros

I like the simplicity of moving between quote and work order. Building invoices and being able to put notes is easy. They system as a whole is intuitive as it is much like my old system that was replaced by this one.

Cons

The search functionality for customers is not well done. You cannot simply put in a keyword like you should be able to. In fact if there is a period in a name (i.e. CA Dept. of Fish & Wildlife) you can't find that name if you don't put in the period. That make me crazy!

Response from TABS of Total Auto Business Solutions, Inc.

Replied June 2018

Thank you for your review! Now that our support staff has shown you how to do a wildcard search the system should be even more efficient for you.

May 2018

Joseph from LaVigna Brothers Garage

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Changed my life

Don't know how to do something? call tech support. They are THE BEST tech support I have ever come in contact with.

Pros

in pricing, I love being able to create an invoicing package with all the usual components of a job. Really helps to make sure we don't forget to bill for any items.

Cons

Would like better way to keep notes on individual customers. Right now it keeps a running log, I would prefer to have sections to I can sort better.

May 2018

Susanne from Goose Maintenance

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

ACCOUNTING/ADMINISTRATION

when printing or selecting reports, it would be helpful to have a MODIFY tab to change the report selected without starting at the main screen again. I would like it if you could UNSEE quotes when you open a customer but be able to find them if needed later.

Pros

I appreciate the fast helpful staff with the on line chat or auto log in to our computer. I like the reports that I can print. They are easy to read and a variety to pick from. I find the program easy to teach to the new employees and user friendly to find invoices, work orders and payments. This system is easy to modify our needs with ratios, % and discounts. I really like it.

Cons

We have a few issue with it logging us out when we are in the middle of the day. I don't like that I have to go to the main screen each time I need to change a customer name in a report to print.

March 2018

Kacy from HDZ tire and MUffler shop

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

user friendly/ easy to navigate

The support team was very helpful and the product was very easy to navigate, as I used a different program and found it extremely difficult to learn compared to this one. I recommend this product to those unfamiliar with the auto industry software programs.

Pros

I like that when knowing nothing this product is very easy to navigate through which helps when you are trying to learn as you go and deal with customers

February 2018

Dave from Super Dave’s Landscaping

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great Experience

Pros

Great functionality over-all. Their technical support team is always very professional and courteous.

February 2018

Paul from Autobahn Performance Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

This software does it all!

Pros

The best parts are the amount of things this software can do! I am able to track my profits and hours down to the penny. This system is so great once you learn it.

Cons

The only thing I noticed is it takes a while to learn the system but with the amazing support team, I was able to learn all the ins and outs of the system.

Response from TABS of Total Auto Business Solutions, Inc.

Replied June 2018

Thank you for the wonderful review! We really appreciate users like you who love to learn about the many ways we can help run your business.

February 2018

David from Revolution Tires and Wheels

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Totally satisfied with the software and support and its help us manage and grow our business.

Pros

Great product just like anything you will have to learn how to use it but it's worth the time invested.

It's a very reliable software and always works, we like how the Carfax function works and auto populates the Vin and all of the vehicles information this function is very helpful. The work order screen is very friendly allows you to do multiple functions without having to switch screens.

We like the email and text function for easy communication with our customers. We also enjoy the one click service packages that really save time when writing your work orders. The reporting side of the software is very good and they continue to add new reports overtime.

We research many different POS systems and by far for the price we felt Autofluent offered the best value for the price.

We also appreciate the high level of customer support whenever we have a question.

Cons

If there was anything it would be that the system setting tabs in the set up menu area are not expandable at least on our end. Hopefully thats not an issue on our end? Other than that not much to complain about with the software.

Response from TABS of Total Auto Business Solutions, Inc.

Replied June 2018

Thank you for taking the time to write this great review. We're happy to hear you appreciate the software and support!

February 2018

Alexander from ACJ AUTO TECH

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Excellent software for organizing , Has helped me keep track of all my inventory and employee times.

All of my information is in order and I can see how my business is doing.

Pros

I like most about autofluent how the are extremely detailed when it comes to an invoice/work order. I can find any specific info on any specific person and or date.

Cons

The least thing I like about autofluent is that Its not easy finding out where I bought part from when I open a closed invoice. I have to go through 3 menus in order to find out which vendor I purchased the outside part from.

Response from TABS of Total Auto Business Solutions, Inc.

Replied February 2018

We are happy that AutoFluent works so well for you and ACJ Auto Tech. We're glad we could show you a quicker way to find your vendor and outside part information from the invoice by clicking the Details button. Thank you for being a great customer!

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2017

4 years+

Pros

when it works, it's great. but never work properly since day one. the Total amount of dollar never worked.

Cons

Canadian tax is never correct, paid for support and problems never solved. contact support never answer calls, online chat takes over an hour to connect to a person, and if you are away for couple minutes, they disconnect you. in other word you can never fix an issue. even you paid for support they never fix the problem and next time when support expires you will NEED to pay again!!! But not fixed!!!! Garbage company!

Response from TABS of Total Auto Business Solutions, Inc.

Replied February 2018

We're sorry to hear you've had trouble with our software that you have been using for 4 years? Hundreds of satisfied Canadian shops use AutoFluent, and we are completely confident that we can handle your taxes. While our goal is to answer calls as they come in, high call volumes occasionally lead to wait times over 30 minutes. Please contact us to resolve your issue as you have provided no customer name for us to contact you.

September 2017

matt from mattie's service center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

very good product for the money spent, tech support is always quick to resolve any issues

Pros

this software is very user friendly, it allows you to manually enter and change almost anything you want, and there are always several was to be able to get to what you are looking for with just a click or two.

Response from TABS of Total Auto Business Solutions, Inc.

Replied October 2017

Thank you for taking the time to let us know you are happy with Autofluent!

September 2017

Susanne from Goose Maintenance

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

we are a growing business and find the help and support techs amazing at sorting out our issues.

Pros

Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people.
The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

Cons

When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

Response from TABS of Total Auto Business Solutions, Inc.

Replied October 2017

We are glad we could share the information you needed about the Transaction by Date/Vehicle report with Workorder selected. Thank you for being our customer and for taking the time to write a great review, Susanne!

May 2017

Pamela from JD Complete Auto Repair

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

Simple, Detailed, and Very Efficient! Best Invoicing System Available!

By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

Pros

System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

Response from TABS of Total Auto Business Solutions, Inc.

Replied May 2017

Thank you so much, Pamela! We appreciate you, too!

December 2016

mohammed from J.T Tire & automotive services

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

THE BEST SOFTWARE EVER

I LIKE IT WAY IT WORKS. IT HANDLES THE INFORMATION THE BEST WAY. i CAN FIND THE CUSTOMER INFORMATION QUICKLY. THE QUICK TABS ARE GOOD TO PUT THE INFORMATION QUICKLY.

Response from TABS of Total Auto Business Solutions, Inc.

Replied December 2016

We are very thankful to have great customers like you!

December 2016

MUHAMMAD from M & M TIRE AND WHEEL

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

TALKING ABOUT A SOFTWARE I HAVE BEEN USING ALMOST 7 YEARS NOW

BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

Pros

EASY

Cons

ENROLLMENT FEE

Response from TABS of Total Auto Business Solutions, Inc.

Replied December 2016

We really appreciate the great recommendation! We took the advice of you and others and now have both a purchase, and a lower enrollment fee subscription option, which we did not offer 7 years ago.

December 2016

THOMAS from SWANTYS LUBE & MUFFLER

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

GREAT SUPPORT

Pros

THE PROGRAM IS EASY TO USE. DIDNT GET MUCH TRAINING ON IT, BUT WAS ABLE TO FIGER OUT THINGS OUT VERY EASLY. CUSTOMER SUPPORT IS VERY FRIENDLY AND GETS BACK TO YOU IN A TIMELEY MANER.

November 2016

Sharr from Accurate Auto Service

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Best software out there!!!

I have worked with a ton of software between dealerships and independent shops, this does everything the expensive ones do for a fraction of the cost. We don't even use it to its full potential.

Response from TABS of Total Auto Business Solutions, Inc.

Replied November 2016

Thank you for taking the time to share your positive experience!