AutoFluent Software


 

AutoFluent is an on-premise automotive repair shop management platform suitable for single and multi-store vendors handling parts sales, tire sales and auto servicing. It allows users to manage employees, customers, suppliers, inventory and sales. It is compatible with Windows operating systems.

AutoFluent’s sales management feature helps auto repair shops manage contacts, work orders and status reporting. It also provides barcode scanning for vehicle identification numbers (VIN) and inventory. Owners of multiple shops can manage, view and transfer inventory to other shops in order to maintain inventory levels between locations.

Users can customize templates for email marketing campaigns and track sent emails. The vendor also provides a custom development service for clients who require custom-built software features.

AutoFluent is compatible with the invoicing requirements of various US states and supports Canadian PST, GST, and HST taxes. Pricing is based on number of terminals and subscription pricing is available.  

 

AutoFluent - Main menu
 
  • AutoFluent - Main menu
    Main menu
  • AutoFluent - Inventory
    Inventory
  • AutoFluent - Invoicing
    Invoicing
  • AutoFluent - Sales
    Sales
  • AutoFluent - Vendor list
    Vendor list
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 8, Windows 10

85 Reviews of AutoFluent

 

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Software Advice Reviews (2)
More Reviews (83)

Showing 1-2 of 2

Kacy from HDZ tire and MUffler shop
Specialty: Auto Repair
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

user friendly/ easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The support team was very helpful and the product was very easy to navigate, as I used a different program and found it extremely difficult to learn compared to this one. I recommend this product to those unfamiliar with the auto industry software programs.

Pros

I like that when knowing nothing this product is very easy to navigate through which helps when you are trying to learn as you go and deal with customers

Review Source
 
 

Dave from Super Dave’s Landscaping
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great functionality over-all. Their technical support team is always very professional and courteous.

Review Source
 
 
 
Showing 1-20 of 83

Paul from Autobahn Performance Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

This software does it all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best parts are the amount of things this software can do! I am able to track my profits and hours down to the penny. This system is so great once you learn it.

Cons

The only thing I noticed is it takes a while to learn the system but with the amazing support team, I was able to learn all the ins and outs of the system.

Review Source: Capterra
 

David from Revolution Tires and Wheels

February 2018

February 2018

Totally satisfied with the software and support and its help us manage and grow our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

Great product just like anything you will have to learn how to use it but it's worth the time invested.

It's a very reliable software and always works, we like how the Carfax function works and auto populates the Vin and all of the vehicles information this function is very helpful. The work order screen is very friendly allows you to do multiple functions without having to switch screens.

We like the email and text function for easy communication with our customers. We also enjoy the one click service packages that really save time when writing your work orders. The reporting side of the software is very good and they continue to add new reports overtime.

We research many different POS systems and by far for the price we felt Autofluent offered the best value for the price.

We also appreciate the high level of customer support whenever we have a question.

Cons

If there was anything it would be that the system setting tabs in the set up menu area are not expandable at least on our end. Hopefully thats not an issue on our end? Other than that not much to complain about with the software.

Review Source: Capterra
 

Alexander from ACJ AUTO TECH
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Excellent software for organizing , Has helped me keep track of all my inventory and employee times.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

All of my information is in order and I can see how my business is doing.

Pros

I like most about autofluent how the are extremely detailed when it comes to an invoice/work order. I can find any specific info on any specific person and or date.

Cons

The least thing I like about autofluent is that Its not easy finding out where I bought part from when I open a closed invoice. I have to go through 3 menus in order to find out which vendor I purchased the outside part from.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: February 2018

February 2018

 

We are happy that AutoFluent works so well for you and ACJ Auto Tech. We're glad we could show you a quicker way to find your vendor and outside part information from the invoice by clicking the Details button. Thank you for being a great customer!

 


December 2017

December 2017

4 years+

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Quality
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Pros

when it works, it's great. but never work properly since day one. the Total amount of dollar never worked.

Cons

Canadian tax is never correct, paid for support and problems never solved. contact support never answer calls, online chat takes over an hour to connect to a person, and if you are away for couple minutes, they disconnect you. in other word you can never fix an issue. even you paid for support they never fix the problem and next time when support expires you will NEED to pay again!!! But not fixed!!!! Garbage company!

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: February 2018

February 2018

 

We're sorry to hear you've had trouble with our software that you have been using for 4 years? Hundreds of satisfied Canadian shops use AutoFluent, and we are completely confident that we can handle your taxes. While our goal is to answer calls as they come in, high call volumes occasionally lead to wait times over 30 minutes. Please contact us to resolve your issue as you have provided no customer name for us to contact you.

 

matt from mattie's service center
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

very good product for the money spent, tech support is always quick to resolve any issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support
Pros

this software is very user friendly, it allows you to manually enter and change almost anything you want, and there are always several was to be able to get to what you are looking for with just a click or two.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2017

October 2017

 

Thank you for taking the time to let us know you are happy with Autofluent!

 

Susanne from Goose Maintenance

September 2017

September 2017

we are a growing business and find the help and support techs amazing at sorting out our issues.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people.
The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

Cons

When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2017

October 2017

 

We are glad we could share the information you needed about the Transaction by Date/Vehicle report with Workorder selected. Thank you for being our customer and for taking the time to write a great review, Susanne!

 

Pamela from JD Complete Auto Repair
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Simple, Detailed, and Very Efficient! Best Invoicing System Available!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Support

By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

Pros

System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: May 2017

May 2017

 

Thank you so much, Pamela! We appreciate you, too!

 

mohammed from J.T Tire & automotive services

December 2016

December 2016

THE BEST SOFTWARE EVER

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I LIKE IT WAY IT WORKS. IT HANDLES THE INFORMATION THE BEST WAY. i CAN FIND THE CUSTOMER INFORMATION QUICKLY. THE QUICK TABS ARE GOOD TO PUT THE INFORMATION QUICKLY.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: December 2016

December 2016

 

We are very thankful to have great customers like you!

 

MUHAMMAD from M & M TIRE AND WHEEL
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

TALKING ABOUT A SOFTWARE I HAVE BEEN USING ALMOST 7 YEARS NOW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

Pros

EASY

Cons

ENROLLMENT FEE

Advice to Others

LOWER THE ENROLLMENT FEE

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: December 2016

December 2016

 

We really appreciate the great recommendation! We took the advice of you and others and now have both a purchase, and a lower enrollment fee subscription option, which we did not offer 7 years ago.

 

THOMAS from SWANTYS LUBE & MUFFLER

December 2016

December 2016

GREAT SUPPORT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

THE PROGRAM IS EASY TO USE. DIDNT GET MUCH TRAINING ON IT, BUT WAS ABLE TO FIGER OUT THINGS OUT VERY EASLY. CUSTOMER SUPPORT IS VERY FRIENDLY AND GETS BACK TO YOU IN A TIMELEY MANER.

Review Source: Capterra
 

Sharr from Accurate Auto Service

November 2016

November 2016

Best software out there!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I have worked with a ton of software between dealerships and independent shops, this does everything the expensive ones do for a fraction of the cost. We don't even use it to its full potential.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: November 2016

November 2016

 

Thank you for taking the time to share your positive experience!

 

Jeff from Precision diesel repair
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good software but would tweak a few things

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to be able to upload photos to the inspection and be able to email it to our clients. We have also had problems interfacing with other products.

Pros

Able to pull reports quickly and monitor gross profit all the time.

Cons

Cannot email inspection to client. Cannot add photos to inspection.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2016

October 2016

 

Hi Jeff. Thank you for taking the time to review us. You're not the only one requesting emailed inspections and pictures. I'm happy to say that our next release, which is currently being tested internally, will allow emailing vehicle inspections with images.

Unfortunately, we're not currently integrated with EBIS Reporting, but we're happy to give them the information and access that they need to connect to your data.

 

Justin from My Auto Surgeon, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

I've used TABS for the past 6 years & I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

Very adaptable company that understands the industry. I first used their computer based format for a single location, I now use their online format for multiple locations and I absolutely love their point of sale software.

Pros

They can make changes according to your suggestions or preferences.
It is already heavily adapted for almost any shop environment.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2016

October 2016

 

Thank you so much Justin! We appreciate you, too!

 

Jean from Beach Ready Auto

October 2016

October 2016

Good for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I do have to say customer service has been very helpful to us. I do wish that it was more friendly to making changes or to replace with other changes

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2016

October 2016

 

Thank you for your review. I'm glad our support staff has been very helpful. We continually work to improve based on customer feedback.

 

Amber from West Valley Tire
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good software, helpful people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Great experience with auto fluent. The only thing I don't like is having to leave a msg for customer service when we are having an issue or question.

Pros

Ease of use

Cons

Having to wait on customer service

Advice to Others

Very user friendly, helpful and nice support,

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: October 2016

October 2016

 

Thank you for your review. We appreciate having you as a customer.

 

Marlene from Franco's Auto Service Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Franco's Auto Service Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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Support

So far our shop experience with the software is working out really good. I can see that there is still some of the program we have not yet started to use. Maybe one day the guys with utilize the appointment schedule.

Pros

How it is updated into QuickBooks daily.

Cons

Part of my job is checking all the work orders. Is there a way you can look up work order numbers faster. Once you have a work order open if you could type the next work order number on the open screen and it would direct you to that next open work order.

Advice to Others

no

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: September 2016

September 2016

 

Thanks for being a great customer for over 7 years, Marlene. We appreciate you taking the time to give your input!

 

Cherie from Oakley Enterprises Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our company was looking to upgrade from Sage, it just didn't have the functionality for inventory and invoicing we needed. We found Autofluent and it has so many great features that have helped us.

Pros

Very useful for automotive work, inventory is very detailed, can invoice easily. Can hide labour or inventory on workorders.

Cons

Packages don't work well, unable to inventory them.

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: August 2016

August 2016

 

Thank you for the recommendation for multi-store customers like you that need to share inventory! Because packages are typically made up of parts that are used in multiple packages or sold individually, we inventory the parts rather than the packages. But we are often able to help our customers with easy alternative solutions that work best for their particular situations.

 

NICOLE from SWANTYS LUBE & MUFFLER
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

SWANTYS lube

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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Support

HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS FASTER. OVER ALL WE ARE HAPPY WITH THE PROGRAM.

Pros

IT EASY TO USE

Advice to Others

WISH THERE WAS A WAS TO LOOK UP VIN # IN THE PROGRAM

Review Source: Capterra

  Response: TABS, Total Auto Business Solutions, Inc.

Date: August 2016

August 2016

 

Thank you for taking the time to let us know you are happy with our software and support! We strive to have the fastest response times in the industry. We have good news to share with you. CARFAX gives you the ability to look up vehicles by VIN or license plate, and is included free with AutoFluent. In the Work Order, either click the 'C' button by the license plate number or the 'C' button by the VIN. The latest CARFAX features also include marketing tools to promote your shop plus send your customers recommended service reminders. Just click on the MyCARFAX button, as shown in the following: https://www.youtube.com/watch?v=cm74ozoc6Q8&feature=youtu.be

 

Kristin from Chilcott's

March 2016

March 2016

Impressive!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This program is everything that I had hoped it would be, and a whole lot more. It has taken a bit to learn my way around, but that is only because we updated from a simple, DOS-based system. It seems that every day I discover some new little feature that makes my life exponentially easier! Having the CARFAX feature to look up vehicles by plate number, followed by being connected to NAPA Prolink to directly look up and order parts for that specific vehicle, has streamlined everything around here. The program is easy to customize to work best for you. I was very hesitant to switch to a new program, after 15 years of being so familiar with what we were using, but honestly, switching to AutoFluent was the best thing that we ever did.

Review Source: Capterra
 

Sarah from Endurance Auto Repair and Tire

February 2016

February 2016

Great Program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We starting using AutoFluent about 6 months ago and have been very pleased.

Pros:
1. The program does everything we need it to. We run data reports each week to track expenses/parts/labor etc. and the reporting
2. The training is great. The team at AutoFluent walks you through the set up process with as many training sessions as you need. They are available to help with problems that you encounter even after the initial set up.
3. I appreciated setting up the program myself, rather than having them set up the entire thing. I know the in and outs of the program better because of it. On that note, they were able to help me set up some of the aspects of it if I couldn't do it through remote support. This was extremely helpful and I was able to watch them do it.
4. We used Quickbooks for accounting and AutoFluent works very well with this as far sales are concerned. We post to Quickbooks daily and once it is set up properly, it works great. The support team at AutoFluent was able to help me set this up, as it was one of the things that I had a little trouble with.
5. There are many reporting options and so far, there was been a report for everything I have needed.
Cons:
1. Some of the changes that are made can not change information retroactively. This is needed sometimes as adjustments are made to the program overtime.
2. Some information on the invoices can not be changed once it is put on account or paid for.
3. The template for the invoice can not be completely customized.
4. I don't like vendor bill paying option and how it works. I opted to continue to use Quickbooks for my vendor receipts and to pay bills through Quickbooks still. I do all of the accounting for our business and Quickbooks works better for me because of this. AutoFluent will post the vendor bills to Quickbooks, but only if the work order is invoiced out. Because of the method of reconciling that I use, it is hard to reconcile a vendor account for a period of time. I don't know if a transaction was missed on my end of things or if it just hasn't posted yet because the vehicle is still in work order status. Therefore, I do what works for me and continue to use Quickbooks for this.

Review Source: Capterra
 
 
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