AutoFluent software


92 reviews(5.0/5)
92 reviews(5.0/5)

AutoFluent is an on-premise automotive repair shop management platform suitable for single and multi-store vendors handling parts sales, tire sales and auto servicing. It allows users to manage employees, customers, suppliers, inventory and sales. It is compatible with Windows operating systems.

AutoFluent’s sales management feature helps auto repair shops manage contacts, work orders and status reporting. It also provides barcode scanning for vehicle identification numbers (VIN) and inventory. Owners of multiple shops can manage, view and transfer inventory to other shops in order to maintain inventory levels between locations.

Users can customize templates for email marketing campaigns and track sent emails. The vendor also provides a custom development service for clients who require custom-built software features.

AutoFluent is compatible with the invoicing requirements of various US states and supports Canadian PST, GST, and HST taxes. Pricing is based on number of terminals and subscription pricing is available.  

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 8 , Windows 10

92 Reviews of AutoFluent

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  • BYRON from BEN HILL AUTOMOTIVE

    Number of employees: 2-10 employees

    August 2018

    DEFINATE IMPROVEMENT IN SPEED.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    THIS PROGRAM GAVE US THE ABILITY TO MANEUVER QUICKLY PERFORMING CHORES.

    Pros

    I LIKE THE ABILITY TO BE ABLE TO HAVE 5 DIFFERENT WINDOWS UP AT ONE TIME EG SALES - INVENTORY - CUSTOMERS - VENDORS - & REPORTS. THEN FROM THERE YOU CAN ACCESS ANY NUMBER OF CATEGORIES FOR EACH ONE. AS WITH SOME PROGRAMS YOU HAVE TO CLOSE THE WINDOW - ACCESS THE INFO - & THEN GO BACK TO WHERE YOU WHERE.

    Cons

    MOST OF US TECHS & SERVICE WRITERS ARE ALWAYS IN A HURRY & DON'T GIVE YOURSELF A CHANGE TO REALLY LEARN THE PROGRAM SO THAT YOU CAN GET THE FULL BENEFIT OF THE SOFTWARE THAT WILL REALLY HELP YOUR BUSINESS IN THE END.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sharon from Soly's Car Care

    Number of employees: 2-10 employees

    July 2018

    The software is great. I wish I knew how to utilize all it's features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As stated in review; consumer data base

    Pros

    The Customer Data Base is the most useful thing for me so far. It's really the only feature I know how to use proficiently

    Cons

    I still can't figure out what else it does or how to send out emails for services that are pre set....or do projections for coming years ect

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevin from Mass Tire and Auto Service

    Specialty: Auto Repair

    Number of employees: 11-50 employees

    July 2018

    Software is easy to use and has many benefits to assist our customers with their Automotive needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software and service provide exceptional value to anyone in the Automotive repair and maintenance business.

    Pros

    Ease of use, Integration with other apps and programs, reporting is great and inventory control is great.

    Cons

    Nothing disliked about this company, Any issues we do have, support will correct or make changes to system to eliminate out issues.

    This review was submitted organically. No incentive was offered
    Review Source
  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    June 2018

    AutoFluent Software Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is very easy to navigate and use. And also the customer service works so well. handling the information is good.

    Cons

    Hoping to add some photos on the product. Other than that, maybe the expanding of tabs on the set up menu.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lisa from Hummel Tire & Wheel, Inc.

    May 2018

    The system works well for invoicing and inventory control.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the simplicity of moving between quote and work order. Building invoices and being able to put notes is easy. They system as a whole is intuitive as it is much like my old system that was replaced by this one.

    Cons

    The search functionality for customers is not well done. You cannot simply put in a keyword like you should be able to. In fact if there is a period in a name (i.e. CA Dept. of Fish & Wildlife) you can't find that name if you don't put in the period. That make me crazy!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    June 2018

    Thank you for your review! Now that our support staff has shown you how to do a wildcard search the system should be even more efficient for you.

  • Joseph from LaVigna Brothers Garage

    Specialty: Auto Repair

    Number of employees: 2-10 employees

    May 2018

    Changed my life

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Don't know how to do something? call tech support. They are THE BEST tech support I have ever come in contact with.

    Pros

    in pricing, I love being able to create an invoicing package with all the usual components of a job. Really helps to make sure we don't forget to bill for any items.

    Cons

    Would like better way to keep notes on individual customers. Right now it keeps a running log, I would prefer to have sections to I can sort better.

    This review was submitted organically. No incentive was offered
    Review Source
  • Susanne from Goose Maintenance

    Specialty: Auto Repair

    Number of employees: 2-10 employees

    May 2018

    ACCOUNTING/ADMINISTRATION

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    when printing or selecting reports, it would be helpful to have a MODIFY tab to change the report selected without starting at the main screen again. I would like it if you could UNSEE quotes when you open a customer but be able to find them if needed later.

    Pros

    I appreciate the fast helpful staff with the on line chat or auto log in to our computer. I like the reports that I can print. They are easy to read and a variety to pick from. I find the program easy to teach to the new employees and user friendly to find invoices, work orders and payments. This system is easy to modify our needs with ratios, % and discounts. I really like it.

    Cons

    We have a few issue with it logging us out when we are in the middle of the day. I don't like that I have to go to the main screen each time I need to change a customer name in a report to print.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kacy from HDZ tire and MUffler shop

    Specialty: Auto Repair

    Number of employees: 2-10 employees

    March 2018

    user friendly/ easy to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The support team was very helpful and the product was very easy to navigate, as I used a different program and found it extremely difficult to learn compared to this one. I recommend this product to those unfamiliar with the auto industry software programs.

    Pros

    I like that when knowing nothing this product is very easy to navigate through which helps when you are trying to learn as you go and deal with customers

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dave from Super Dave’s Landscaping

    Specialty: Other

    Number of employees: 2-10 employees

    February 2018

    Great Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great functionality over-all. Their technical support team is always very professional and courteous.

    This review was submitted organically. No incentive was offered
    Review Source
  • Paul from Autobahn Performance Inc.

    Number of employees: 2-10 employees

    February 2018

    This software does it all!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best parts are the amount of things this software can do! I am able to track my profits and hours down to the penny. This system is so great once you learn it.

    Cons

    The only thing I noticed is it takes a while to learn the system but with the amazing support team, I was able to learn all the ins and outs of the system.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    June 2018

    Thank you for the wonderful review! We really appreciate users like you who love to learn about the many ways we can help run your business.

  • David from Revolution Tires and Wheels

    February 2018

    Totally satisfied with the software and support and its help us manage and grow our business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great product just like anything you will have to learn how to use it but it's worth the time invested.

    It's a very reliable software and always works, we like how the Carfax function works and auto populates the Vin and all of the vehicles information this function is very helpful. The work order screen is very friendly allows you to do multiple functions without having to switch screens.

    We like the email and text function for easy communication with our customers. We also enjoy the one click service packages that really save time when writing your work orders. The reporting side of the software is very good and they continue to add new reports overtime.

    We research many different POS systems and by far for the price we felt Autofluent offered the best value for the price.

    We also appreciate the high level of customer support whenever we have a question.

    Cons

    If there was anything it would be that the system setting tabs in the set up menu area are not expandable at least on our end. Hopefully thats not an issue on our end? Other than that not much to complain about with the software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    June 2018

    Thank you for taking the time to write this great review. We're happy to hear you appreciate the software and support!

  • Alexander from ACJ AUTO TECH

    Number of employees: 2-10 employees

    February 2018

    Excellent software for organizing , Has helped me keep track of all my inventory and employee times.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All of my information is in order and I can see how my business is doing.

    Pros

    I like most about autofluent how the are extremely detailed when it comes to an invoice/work order. I can find any specific info on any specific person and or date.

    Cons

    The least thing I like about autofluent is that Its not easy finding out where I bought part from when I open a closed invoice. I have to go through 3 menus in order to find out which vendor I purchased the outside part from.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    February 2018

    We are happy that AutoFluent works so well for you and ACJ Auto Tech. We're glad we could show you a quicker way to find your vendor and outside part information from the invoice by clicking the Details button. Thank you for being a great customer!

  • Verified Reviewer

    December 2017

    4 years+

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    when it works, it's great. but never work properly since day one. the Total amount of dollar never worked.

    Cons

    Canadian tax is never correct, paid for support and problems never solved. contact support never answer calls, online chat takes over an hour to connect to a person, and if you are away for couple minutes, they disconnect you. in other word you can never fix an issue. even you paid for support they never fix the problem and next time when support expires you will NEED to pay again!!! But not fixed!!!! Garbage company!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    February 2018

    We're sorry to hear you've had trouble with our software that you have been using for 4 years? Hundreds of satisfied Canadian shops use AutoFluent, and we are completely confident that we can handle your taxes. While our goal is to answer calls as they come in, high call volumes occasionally lead to wait times over 30 minutes. Please contact us to resolve your issue as you have provided no customer name for us to contact you.

  • matt from mattie's service center

    Number of employees: 2-10 employees

    September 2017

    very good product for the money spent, tech support is always quick to resolve any issues

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    this software is very user friendly, it allows you to manually enter and change almost anything you want, and there are always several was to be able to get to what you are looking for with just a click or two.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    October 2017

    Thank you for taking the time to let us know you are happy with Autofluent!

  • Susanne from Goose Maintenance

    September 2017

    we are a growing business and find the help and support techs amazing at sorting out our issues.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people.
    The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

    Cons

    When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    October 2017

    We are glad we could share the information you needed about the Transaction by Date/Vehicle report with Workorder selected. Thank you for being our customer and for taking the time to write a great review, Susanne!

  • Pamela from JD Complete Auto Repair

    Number of employees: 11-50 employees

    May 2017

    Simple, Detailed, and Very Efficient! Best Invoicing System Available!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

    Pros

    System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    May 2017

    Thank you so much, Pamela! We appreciate you, too!

  • mohammed from J.T Tire & automotive services

    December 2016

    THE BEST SOFTWARE EVER

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I LIKE IT WAY IT WORKS. IT HANDLES THE INFORMATION THE BEST WAY. i CAN FIND THE CUSTOMER INFORMATION QUICKLY. THE QUICK TABS ARE GOOD TO PUT THE INFORMATION QUICKLY.

    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    December 2016

    We are very thankful to have great customers like you!

  • MUHAMMAD from M & M TIRE AND WHEEL

    Number of employees: 2-10 employees

    December 2016

    TALKING ABOUT A SOFTWARE I HAVE BEEN USING ALMOST 7 YEARS NOW

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

    Pros

    EASY

    Cons

    ENROLLMENT FEE

    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    December 2016

    We really appreciate the great recommendation! We took the advice of you and others and now have both a purchase, and a lower enrollment fee subscription option, which we did not offer 7 years ago.

  • THOMAS from SWANTYS LUBE & MUFFLER

    December 2016

    GREAT SUPPORT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    THE PROGRAM IS EASY TO USE. DIDNT GET MUCH TRAINING ON IT, BUT WAS ABLE TO FIGER OUT THINGS OUT VERY EASLY. CUSTOMER SUPPORT IS VERY FRIENDLY AND GETS BACK TO YOU IN A TIMELEY MANER.

    Review Source: Capterra
  • Sharr from Accurate Auto Service

    November 2016

    Best software out there!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have worked with a ton of software between dealerships and independent shops, this does everything the expensive ones do for a fraction of the cost. We don't even use it to its full potential.

    Review Source: Capterra

    Response: TABS, Total Auto Business Solutions, Inc.

    November 2016

    Thank you for taking the time to share your positive experience!

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