AutoFluent Software

Pros

this software is very user friendly, it allows you to manually enter and change almost anything you want, and there are always several was to be able to get to what you are looking for with just a click or two.

Pros

Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people.
The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

Cons

When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

Pros

System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

I LIKE IT WAY IT WORKS. IT HANDLES THE INFORMATION THE BEST WAY. i CAN FIND THE CUSTOMER INFORMATION QUICKLY. THE QUICK TABS ARE GOOD TO PUT THE INFORMATION QUICKLY.

BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

Pros

EASY

Cons

ENROLLMENT FEE

Advice to Others

LOWER THE ENROLLMENT FEE

I have worked with a ton of software between dealerships and independent shops, this does everything the expensive ones do for a fraction of the cost. We don't even use it to its full potential.

I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to be able to upload photos to the inspection and be able to email it to our clients. We have also had problems interfacing with other products.

Pros

Able to pull reports quickly and monitor gross profit all the time.

Cons

Cannot email inspection to client. Cannot add photos to inspection.

Very adaptable company that understands the industry. I first used their computer based format for a single location, I now use their online format for multiple locations and I absolutely love their point of sale software.

Pros

They can make changes according to your suggestions or preferences.
It is already heavily adapted for almost any shop environment.

I do have to say customer service has been very helpful to us. I do wish that it was more friendly to making changes or to replace with other changes

Great experience with auto fluent. The only thing I don't like is having to leave a msg for customer service when we are having an issue or question.

Pros

Ease of use

Cons

Having to wait on customer service

Advice to Others

Very user friendly, helpful and nice support,

So far our shop experience with the software is working out really good. I can see that there is still some of the program we have not yet started to use. Maybe one day the guys with utilize the appointment schedule.

Pros

How it is updated into QuickBooks daily.

Cons

Part of my job is checking all the work orders. Is there a way you can look up work order numbers faster. Once you have a work order open if you could type the next work order number on the open screen and it would direct you to that next open work order.

Advice to Others

no

Our company was looking to upgrade from Sage, it just didn't have the functionality for inventory and invoicing we needed. We found Autofluent and it has so many great features that have helped us.

Pros

Very useful for automotive work, inventory is very detailed, can invoice easily. Can hide labour or inventory on workorders.

Cons

Packages don't work well, unable to inventory them.

HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS FASTER. OVER ALL WE ARE HAPPY WITH THE PROGRAM.

Pros

IT EASY TO USE

Advice to Others

WISH THERE WAS A WAS TO LOOK UP VIN # IN THE PROGRAM

This program is everything that I had hoped it would be, and a whole lot more. It has taken a bit to learn my way around, but that is only because we updated from a simple, DOS-based system. It seems that every day I discover some new little feature that makes my life exponentially easier! Having the CARFAX feature to look up vehicles by plate number, followed by being connected to NAPA Prolink to directly look up and order parts for that specific vehicle, has streamlined everything around here. The program is easy to customize to work best for you. I was very hesitant to switch to a new program, after 15 years of being so familiar with what we were using, but honestly, switching to AutoFluent was the best thing that we ever did.

We starting using AutoFluent about 6 months ago and have been very pleased.

Pros:
1. The program does everything we need it to. We run data reports each week to track expenses/parts/labor etc. and the reporting
2. The training is great. The team at AutoFluent walks you through the set up process with as many training sessions as you need. They are available to help with problems that you encounter even after the initial set up.
3. I appreciated setting up the program myself, rather than having them set up the entire thing. I know the in and outs of the program better because of it. On that note, they were able to help me set up some of the aspects of it if I couldn't do it through remote support. This was extremely helpful and I was able to watch them do it.
4. We used Quickbooks for accounting and AutoFluent works very well with this as far sales are concerned. We post to Quickbooks daily and once it is set up properly, it works great. The support team at AutoFluent was able to help me set this up, as it was one of the things that I had a little trouble with.
5. There are many reporting options and so far, there was been a report for everything I have needed.
Cons:
1. Some of the changes that are made can not change information retroactively. This is needed sometimes as adjustments are made to the program overtime.
2. Some information on the invoices can not be changed once it is put on account or paid for.
3. The template for the invoice can not be completely customized.
4. I don't like vendor bill paying option and how it works. I opted to continue to use Quickbooks for my vendor receipts and to pay bills through Quickbooks still. I do all of the accounting for our business and Quickbooks works better for me because of this. AutoFluent will post the vendor bills to Quickbooks, but only if the work order is invoiced out. Because of the method of reconciling that I use, it is hard to reconcile a vendor account for a period of time. I don't know if a transaction was missed on my end of things or if it just hasn't posted yet because the vehicle is still in work order status. Therefore, I do what works for me and continue to use Quickbooks for this.

We found this company one day while google searching a problem with our previous software and Quickbooks. The free demo really looked good and so we opted for the free trial and fell in love with it. We were fortunate enough to be one of the first to install the multi-store version and it has been awesome. The part and labor guide intergration works great and saves time while building estimates. If a problem occurs or if help is needed the support staff are fast and really listen to what issues you are having. Autofluent has made a lot of changes for their customers since the release because they are really trying hard to make their software the best. We spent mega bucks on 3 other big software companies prior to finding AutoFluent and feel like this is the best value and feature rich one you can get. No other company will allow you a free trial period and Autofluent is growing and improving everyday to keep up with the demand of new and improved features.

i really like the software it has a lot of functions that make our lives easier ..lol..

We have only been using this software for about a week, but so far we are all impressed with how user friendly it is. We had AllData Management prior to this, and it is night and day as far as ease of use.

I've nothing bad to say about entering anything, it's just too easy.

There is a small issue as far as linking with Quickbooks; Auto Fluent wants to auto-add customer payments direct into the checking account. However Quickbooks by default sends all payments to an *undeposited funds* account and then you batch payments by either credit card batch, or by actual bank deposit totals. This is important come bank reconciliation time. Hopefully going forward TABS will adjust this.

Bear in mind we've not been using this long, but so far we love it.

We have been using this program since 1/1/2015. We are pleased with the performance of the program. A little tough to get used to at first, but once you get it figured out it is a great program. Monique in the support department has gone all out to help us with our questions. She has a great understanding as to how to get the program to set-up to your individual needs and how to make it save you time. Monique is Awesome to work with.
If you are considering the Auto Biz program, I will answer any questions I can to help you in your decision. Great Program. GREAT Support team.

We've been using the software for about 4 years now and couldn't be happier. Once you get used to the interface, it is fast and efficient. The ability to pull the VIN just from the license plate is the biggest time saver. Support is easy and everyone is very nice. I highly recommend this to any repair shop.