Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"We loved working along with this program! It just made everything so easy! Loved the ease of use and all of the nice features it has. Makes it worth the investment!"
"Online accessibility. Great features covering most of shop requirements Reasonable price point "
"This is best suited for small and the medium sized business to take the complete control over the business process and to track your monthly and annual budget."
Cons
"Better knowledge required to use this. Feels little expensive. Needs constant development and frequent software updates to meet the latest business standards."
"Unfortunately we have never been shown that we have or have not been contacted through this tool. Yet."
"Pricing and better understanding of how to use this to maximise the benefits this software has the ability to provide"
AutoRepair Cloud Reviews
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February 2018
Marie from Spectrum Electric
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Absolutely loved this program! Very easy to use!
Pros
We loved working along with this program! It just made everything so easy! Loved the ease of use and all of the nice features it has. Makes it worth the investment!
Cons
Can't complain about the product at all! I have loved absolutely everything there is about it
November 2020
Johnny from Carte Blanche Auto
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Great features at the right price point
Amazing customer service, great features and constant improvements making the software better
Pros
Online accessibility. Great features covering most of shop requirements Reasonable price point
Cons
Full usage of software can be improved on mobile devices
Reasons for Choosing AutoRepair Cloud
Reasonanble price point, online accessibility, great features
June 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
2.0
June 2018
My dealership has a listing with them
Pros
We absolutely love having a free listing with them however we have never been able to see a direct benefits to being on board.
Cons
Unfortunately we have never been shown that we have or have not been contacted through this tool. Yet.
November 2016
James from Plus Power
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Has all I need
I am so glad to find this application. When I was looking for something to minimize my daily routine I happened to find this cloud-based solution and it really helps me a lot. No need to install it, I can sign in from any PC or laptop; all I need is the Internet. So I basically have a huge inventory of autoparts on my fingertips for instance.
Pros
web-based, no need to instal huge inventory app for clients
Cons
A bit slow sometimes Does not support AutoZone yet, but was promised to have them on board soon
March 2017
Allan from High Lakes Restoration
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Great system for my business!
My accountant has no issues with the reports and is pleased that we are able to keep track of our business. Its great that all the new features released are automatically included in the next update. AutoRepair Cloud should definitely be easier to find out about encouraging for more marketing!
Pros
Features! Setup is fine and they are constantly developing!
Cons
No cons so far
October 2017
Garry from Garry's Garage
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
I love the QB Online support
QB online sync Labor Estimator Quotes/quick invoicing
Pros
This software is just what I was looking for. I have had issues with QB on my previous software but not anymore. Great job guys!
Cons
I'm happy with what I've got so far. No complaints. Let's see how it goes over the time. New tech docs or more auto part suppliers would be useful.
December 2016
Phil from Phil's Auto Repairs
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
December 2016
Good application
We use AutoRepair Cloud at our family's shop and I think it's good enough. I find it simple to use and use it mainly as appointment schedule and invoicing tool.
Pros
Build-in VIN-scanner QuickBooks integration Appointment scheduling tool for Facebook
Cons
Not working without the Internet
February 2017
Todd from Dean's Collision Center
Company Size: 11-50 employees
Time Used: Less than 2 years
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great software for it's price
AutoRepair Cloud is an awesome application for medium size shops. The set of features is just enough to get the work done. And the company updates it quite frequently.
November 2016
Todd from Todd's cars
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Gives opportunities not headache
AutoRepair Cloud is simple and useful application for auto repair shop It's a good application with all necessary functions to run auto repair shop. I tried several automotive software in my shop but this one is really useful. There is a special mobile application for my customers which gives more options to communicate with them.
February 2017
Tom from Tom's Garage
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
The system I was looking for
After all our time spent to research systems, the results have been well worth it. From the capabilities of AutoRepair Cloud to on-demand developments all have exceeded my expectations. Plus all the new features released are automatically included in the next update.
November 2017
Siddesh from Marimba Auto
Company Size: 501-1,000 employees
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
November 2017
Software Solution
Pros
This is best suited for small and the medium sized business to take the complete control over the business process and to track your monthly and annual budget.
Cons
Better knowledge required to use this. Feels little expensive. Needs constant development and frequent software updates to meet the latest business standards.
February 2017
Nigel from Moon's Mobile Repairs
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
A bit of struggle and I got the thing I was looking for so long
I had to struggle a bit to make the system work for me and I received a lot of help from the company's support. Finally, I got the software I was looking for so long and it is working just the way I want it to. Thank you guys!
February 2017
Sam from Sam's Garage
Company Size: 11-50 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
February 2017
Descent software for auto repair shop
I would recommend AutoRepair Cloud for small to medium auto repair shops. I was quite surprised by this software. There are almost all necessary features, however I would add repair manuals as in some other software.
February 2017
George from Trenton
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Awesome tool for a mobile mechanic!
AutoRepair Cloud is n awesome application with lot of useful features. I'm a mobile auto mechanic and luckily I found this software to manage my repair orders.
December 2018
Shahir from wemotor.com
Company Size: 2-10 employees
Industry: Automotive
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2018
just browsing
Pros
clean website, easy to use. was easy to navigate thru and find what i wanted
Cons
there should be a filter to search by price, because im looking for some open source free software i could use
June 2017
Daniel from SpeedWay
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Quotes and maintenance services save me a lot of time!
Pros
Quotes feature is essential as I often provide estimations to my clients; Apps for tablet and cellphone help to save a lot of time when working on a car; Option to add pictures to inspection allows not to miss anything.
Cons
Not working without the Internet/Wi-Fi Not connected to NAPA or any similar supplier thought has access to O'Reiley's and Amazon
May 2018
faeq from thinko
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
May 2018
Very functional and easy to use
maybe you can add a news and latest offer feature based on the users data, like periodically sent you new offers and discounts if you didn't use the app from a while, just like a hook to make you go back to use it.
Pros
the website is clean, every thing is where you expect it to be, and making customer add you from your QR generated code is a really cool feature which really easy the work where you can just put it in front of your shop, and the translation feature really help a lot of people to know who are you and what you are doing
Cons
the UI(User interface) require most work on the design a graphics of the website, nowadays people are use to cool interfaces were the buttons and photos slide from the left while scrolling down and the background is moving by its own.
February 2017
Greg from Automotive Innovations
Company Size: 11-50 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Good software for a good price
We've just started using AutoRepair Cloud and when the trial expired we decided to buy Standard subscription. The system's features help to run our shop more efficiently. It has even mobile application for our customers!
Pros
Constant development and development of new features upon prior agreement
December 2018
Luis from Demandforce
Company Size: 51-200 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2018
Great way to streamline workflow for a mechanic shop
Pros
Great tool makes it really easy to track monthly budget.
Cons
That the tool is web based so that means if you do not have a reliable internet connection at the shop you might run into trouble.
November 2016
Jason from Big's garage
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2016
Glad I found it!
I am glad I came across this cloud-based software, it is just what I was looking for. Has got tablet and iOs versions, invoicing, appointment scheduling and notifications plus a 14-day free of charge trial.
November 2016
Mike from One Stop Tuning
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Great app for a small shop owner
The app helps me a lot with my daily routine and accounting. I use it on a daily basis to schedule appointments with my clients, manage invoicing and keep all the clients' data in one place.
March 2017
Steven from Mechanic
Company Size: 1 employee
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
Use it to track my work
I was doing everything on my own before and when the volumes increased I had to look for a software to keep the stuff in place and keep track of it. I had to play around with it to make it work for me and after a while it began to save me even more time than I have spent. Quotes and repair orders are so much faster now.
November 2016
Fred from Fred's Repairs
Company Size: 1 employee
Industry: Automotive
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2016
Good for SMB
It seems that these guys tried to mix all necessary features in one application. It's good for SMB shops with limited software budget. What I like the most is that there is a mobile application for my customers which they use to book repair services, chat with me or approve or disapprove repair services.
February 2017
Sarah from SouthEast Autogroup
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great to have it everywhere
We found AutoRepair Cloud and it has so many great features that have helped us. This software is everything we hoped it would be. Android and iOS apps make it a breeze to switch between the devices and web interface.
March 2017
Ed from Ed's repairs
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2017
Simply complete
I really appreciate the set of functions. It makes my life easier and lets me reduce paperwork almost to zero. I'm relevantly new to the software, but so far so good.
Pros
Pricing Support Factory maintenance suggestions Digital vehicle inspection Different software for different devices
Cons
No cons so far
March 2017
Dean from Dean's garage
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
The software I like
I'm impressed by what you guys offer! Now I can manage my work and keep an eye on everything plus keep my customers informed and timely serviced.
February 2018
Jodus from Imbric-8
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Ease of access across platforms
No
Pros
Small medium business will get the most out of this software. Enough features to do most tasks at hand
Cons
Pricing and better understanding of how to use this to maximise the benefits this software has the ability to provide
March 2017
Joe from Joe Mechanic
Company Size: 1 employee
Industry: Automotive
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
The functions I need for the price I love
As an independent mechanic I wanted a solution that will not eat all of my income and that is when I came across AutoRepair Cloud. The features are just enough to keep my business up and running and the monthly fee is decent, also the company is constantly developing and offers free apps for my clients.