On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable.

Ease of use is the great. Support team is friendly and easy to work with.

Customer service agent  Excels at providing timely feedback to even the most difficult customers me. Is an empathetic and focused listener, identifying out-of-the-box solutions for clients.

The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available.

Great Product at a very fair price for not only the initial investment, but the support & upgrades as well.

Sometimes when we call in with a problem it seems to take longer that others to get a reply for Winworks. Not that they don't call but when we have a major problem it needs to be addressed right then.

User friendly, we  really like the highlighted areas, in new updated program. The text support was very helpful.

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding.

Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders.

The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us.

I appreciate integration into Quickbooks for easy AR. It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients.

One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.

We love the ability to go to customer information with ease and not having to look through a lot of files to get there.

Only one email for Invoicing, with multiple users/senders is frustrating when customers respond.

This program offers all the benefits a business needs to run a shop. It calculates profits, losses, overall income and so much more.

Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with.

There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no # to reference.

This company is the best, could not do it without winworks. Thank you for treating us with such great service.

Now, I get penalized for calling tech support to fix THEIR incompetence.

Customer service is wonderful, very helpful and polite staff.

Excellent Software very user friendly and have used this platform for over 10 years now its great.

I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing.

They even suggested that we not run Windows update. What a terrible suggestion.

Customer service is top notch as well, customer service agnets are great. As much as I have talked to Steve I'd consider him a friend, haha.

There are multiple terminals allowed, marketing and follow up  options and their customer service is excellent if you run into a question or problem.

Inventory and tracking time and expenses. Customer support and training have been stellar.

I used to have to take days away from work for invoicing, quotes, and other office work. Now when the invoice is ready the only thing left to do is collect the money.

I like that it is intuitive in the set-up and use.

When I call for support I never have to wait and everyone I have spoke with is really knowledgeable with the product. Everyone at Fullbay is always helpful and always try there best to help out.

I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.

The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.

The training team was great, and if I ever need support, they are always there, and very helpful.

Customer service is worthless. They will answer the phone, but can rarely assist with any issues.

The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.

Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.

This software is so comprehensive it does everything we as a large diesel and automotive shop need. It can be used to manage multiple shops, and we can fluidly go-between the shops.

Overall, this product has been a 10 of 10 for my business. Also, the support staff is amazing.

Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email.

I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.

Decent help online and excellent call centre. The people  at the call centre are easy to reach and almost always respond the same day.

I like that I can keep easy records of the financials. It links with Quickbooks and our processing payment software.

The only complaint that I have about the software is that it only migrates information to Quick books.

The parts is a little hard to navigate at first. Easier as time goes on but that seems to be the most difficult.

Very happy with the software and the team that is behind it.

Works well for me and making any adjustments in the system is very user friendly.

I like the support they give me. I like the constant innovations.

I love the ease of use, and how customizable it is for my business.

This software is very user friendly from Office Employees to Technicians as well as Customers.

Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.

Fullbay has many great features and has continued to improve and evolve since we adopted it in 2016. I think the best features are its relative ease of use, and the available tutorials.

Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.

No pro-demand or motor or anything integration.

From the very first day Fullbay was very much interested in our success as a business and with the use of their software.

It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.

US Dollar

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.


Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.


The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.


The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.



LongDescription

Labor Rates

Electronic Payments

Customer Database

Data Import/Export

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Service History

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Summary Reports

Quotes/Estimates

Customer History

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Contact Winworks Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AutoShop

In Person

Live Online

Documentation

Videos

Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outside the shop.

Fullbay tracks a vehicle’s maintenance history, and allows customers to submit repair or maintenance requests, view a vehicle’s progress, and approve work and settle invoice payments through a branded portal. Owners can see how efficient each technician is, and create real-time reports to see how the shop is performing. Shops don’t have to enter financial information into another software, either—Fullbay integrates with QuickBooks Online for thorough recordkeeping.

The app is Android and iOS compatible, and runs on tablets, phones, and internet browsers. It comes with numerous industry-leading integrations to put your shop on the cutting edge of fleet maintenance no matter where you are.


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