On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable.

Ease of use is the great. Support team is friendly and easy to work with.

Customer service agent  Excels at providing timely feedback to even the most difficult customers me. Is an empathetic and focused listener, identifying out-of-the-box solutions for clients.

The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available.

Great Product at a very fair price for not only the initial investment, but the support & upgrades as well.

Sometimes when we call in with a problem it seems to take longer that others to get a reply for Winworks. Not that they don't call but when we have a major problem it needs to be addressed right then.

User friendly, we  really like the highlighted areas, in new updated program. The text support was very helpful.

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding.

Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders.

The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us.

I appreciate integration into Quickbooks for easy AR. It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients.

One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.

We love the ability to go to customer information with ease and not having to look through a lot of files to get there.

Only one email for Invoicing, with multiple users/senders is frustrating when customers respond.

This program offers all the benefits a business needs to run a shop. It calculates profits, losses, overall income and so much more.

Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with.

There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no # to reference.

This company is the best, could not do it without winworks. Thank you for treating us with such great service.

Now, I get penalized for calling tech support to fix THEIR incompetence.

Customer service is wonderful, very helpful and polite staff.

Excellent Software very user friendly and have used this platform for over 10 years now its great.

I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing.

They even suggested that we not run Windows update. What a terrible suggestion.

Customer service is top notch as well, customer service agnets are great. As much as I have talked to Steve I'd consider him a friend, haha.

There are multiple terminals allowed, marketing and follow up  options and their customer service is excellent if you run into a question or problem.

The customer service has always been extremely friendly and helpful. For us as a small business the software works perfect.

Labor times most of the time is wrong make sure you you have different source you can't trust the info which is they getting pay monthly.

Is perfect for shops that dont want to spend a fortune.

Very easy to use and configure the coverage is great and can even use custom types of vehicles overall the best software for shop invoicing.

Overall this is  a fantastic product at a great price. It's easy to use, and when I've called in for additional assistance they are super helpful.

Sometimes it's hard to find the task you're looking for.

It is a software we have used and loved for years and will continue to use.

I have been using this program for several years now, customer service is great. For a small shop this is a great investment.

The ease of use is outstanding and the accuracy of the times is right on in most cases.

We contacted real time labor guide customer service & they were very rude. They said they would find out what the problem was, but they would not contact us & let us know what the problem was.

Horrible customer service beware new customers.

Very functional, its great that I can add parts and specific labor to our shop and store for quick reference.

The program has been getting better and better over the years. The quotes are very nice and professional.

Very easy to navigate and use. I really like the simplicity and ease of use.

You are able to add your own daily usage and create an invoice that fits your needs. Adding your logo and personal touches is great, plus editing is a cinch.

It sometimes doesn't have the correct hours for a job and sometimes no job listing at all this is probably less than 10 percent of the time.

Sometimes finding the actual repair type is a little bit difficult due to the way they are categorized.

We have had it for years like it alot it helps us do invoices quickly and effectively very user friendly.

The ease of use, the price point. It was super easy to train my secretary on how to use it.

Not all labor actions are on the program, labor time are wrong on some repairs. Usually short you on repair time.

If you have a problem with the labor time let them know. I think with enough constructive criticism and truthful testimonies from real techs.

US Dollar

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.


Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.


The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.


The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.



LongDescription

Labor Rates

Electronic Payments

Customer Database

Data Import/Export

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Service History

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Summary Reports

Quotes/Estimates

Customer History

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Contact Winworks Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AutoShop

In Person

Live Online

Documentation

Videos

Real-Time Labor Guide is a cloud-based auto repair platform that helps small to large size automotive businesses manage customer charges, technician tracking and staff.


Real-Time Labor Guide enables users to manage complete store operations with labor guide, packaging jobs, miscellaneous charges, unlimited tickets, QuickVIN decoding, advanced reporting and more. Additionally, it allows staff management, customer history, shop reports, technician tracking, parts markup, inventory and accounts receivable. The repair guide tool feature in the platform allows tracking vehicles’ condition, mechanic experience, availability of tools and testing time that can be used to provide quotes, manage customers, access jobs and estimates.


Real-Time Labor Guide allows users to create custom tickets, estimates and invoices. The platform is available on a per month subscription pricing and support is extended via phone and email.



Invoice Management

Labor Cost Reporting

Invoice Processing

Estimating

Web browser (OS agnostic)

Real-time Labor Guide offers a free trial of 21 days, after which the software is available for $12.50/month per user.

AutoShop vs Real-Time Labor Guide

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons