On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable.

Ease of use is the great. Support team is friendly and easy to work with.

Customer service agent  Excels at providing timely feedback to even the most difficult customers me. Is an empathetic and focused listener, identifying out-of-the-box solutions for clients.

The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available.

Great Product at a very fair price for not only the initial investment, but the support & upgrades as well.

Sometimes when we call in with a problem it seems to take longer that others to get a reply for Winworks. Not that they don't call but when we have a major problem it needs to be addressed right then.

User friendly, we  really like the highlighted areas, in new updated program. The text support was very helpful.

Most functions are easy to use, once the user is trained and understands the functions. The customer support is outstanding.

Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders.

The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us.

I appreciate integration into Quickbooks for easy AR. It also has multi-tiered pricing so you don't have to worry about your staff trying to figure out 10% discounts for preferred clients.

One of the most powerful tools with any shop software is the ability to build kits or canned jobs to save yourself time on the next job.

We love the ability to go to customer information with ease and not having to look through a lot of files to get there.

Only one email for Invoicing, with multiple users/senders is frustrating when customers respond.

This program offers all the benefits a business needs to run a shop. It calculates profits, losses, overall income and so much more.

Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with.

There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no # to reference.

This company is the best, could not do it without winworks. Thank you for treating us with such great service.

Now, I get penalized for calling tech support to fix THEIR incompetence.

Customer service is wonderful, very helpful and polite staff.

Excellent Software very user friendly and have used this platform for over 10 years now its great.

I would HIGHLY recommend getting on-site training if you have not already, money well spent. Then tech support is best I've dealt with and Steve was absolutely amazing.

They even suggested that we not run Windows update. What a terrible suggestion.

Customer service is top notch as well, customer service agnets are great. As much as I have talked to Steve I'd consider him a friend, haha.

There are multiple terminals allowed, marketing and follow up  options and their customer service is excellent if you run into a question or problem.

My biggest issue has been training my people that have weak computer skills on how to use this system. It has so many options that it frustrates the 1,2,3 people.

The simplicity and user definability are great for making it work for your business. This software can be easily modified to work well with virtually any company or business.

I love the ability to set our program the way we want to use it. Reports and screen views are easy to adjust to fit our needs as a shop.

The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis.

I don't have any problems  in this business was very helpful they will help you  to grow your business.

Very user friendly I recommend this product to all my friends who are setting up new businesses to see if they can use this as well.

Lashley's Garage would like to thank shop controller and their staff for all the great support.

Their support is fast and they are always eager to help you. I would recommend Shop Controller to anyone who appreciates good customer service and need a solution that truly fits their business.

Not user friendly, very slow system and horrible customer service.

The software's best feature is probable with the support. AnY time we have an issue they are quick to resolve.

They Will Help Customize ( the program ) Your Shop Controller to Fit  Your Needs. The Software is always being tweaked for the good.

We do not make much income and pay a decent amount for this service. However as mentioned I will continue to pay for it.

We would recommend this professional management system to any professional repair shop looking for a great and affordable shop management system with reliable tech support.

I love the ability to easily schedule all of our work in one place. Also, the ability to track my Technicians hours and productivity was a game changer and assured that their work was getting done.

The 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles.

US Dollar

AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.


Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.


The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.


The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.



LongDescription

Labor Rates

Electronic Payments

Customer Database

Data Import/Export

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Service History

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Summary Reports

Quotes/Estimates

Customer History

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Contact Winworks Software for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AutoShop

In Person

Live Online

Documentation

Videos

ShopController is a cloud-based online Auto Shop Management Solution that provides shop owners and clients with tools that reduce management tasks and create transparency between technicians, managers and customers, while simultaneously lowering IT support costs. With 24/7 access, ShopController has managed to eliminate the need for local servers, network assistance and backups.


ShopController provides franchise management, fleet management and mobility certification services among the many other it is designed for. With unlimited workstations per location, shop owners are given the facility to function with far off locations without worrying about the data getting mixed up or lost. The app creates automatic real-time backup. Parts of heavy-duty vehicles are automatically added to the inventory as soon as they are sold or purchased. It creates customized inventory reports for the managers to identify various parts that need to be reordered and monitor the inventory levels.


Additional features include the QuickBooks bookkeeping system that helps accountants go through a one-on-one online session on all the account related reports. All the customer and inventory data are automatically exported to QuickBooks to make sure that it is safe.



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