AutoShop vs Workshop Software Online

AutoShop has 99 reviews and a rating of 4.73 / 5 vs Workshop Software Online which has 65 reviews and a rating of 3.94 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (99)

3.94 / 5 (65)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 23, 2021

July 19, 2021

Pros/Cons

  • Pros

  • Ease of use is the great. Support team is friendly and easy to work with.

  • Its so easy. Very user friendly software program. Navigates well and screens are very easy to understand. Gets the job done easily and prints awesome reports/invoices/work orders!

  • Cons

  • Some system malfunction that kicks me out of the software, however, they were always corrected by technical support.

  • As with all programs I don't like paying fees for tech support and updates it is pricey but necessary. The accounting part of it is lacking a little. But gets better with new updates.

  • Pros

  • Easy to use easy to integrate overall idea of software would work. Great that it integrates with xero.

  • I like that I can use this almost anywhere which has made the number of things leaving the workshop without an invoice much less.

  • Cons

  • Would like to see more advanced options in customer notes. As you can't edit it with starting over again. Color options as well.

  • I have had the odd issue with the Xero link going down. This is frustrating but Workshop have always been nothing but helpful in helping fix issues.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos