They've always been professional and handled things as quickly as possible when possible.

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.

I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.

No problems. All is good.

You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.

When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.

It is flawless in keeping record of my cashflow.

I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.

As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here. I am disappointed that the Customer gets left out in the cold. So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

It is rather difficult to find previous repairs for 1 customer.

I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!

We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!

As hard as I try to think of a negative... I just cannot.