My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.

It is rather difficult to find previous repairs for 1 customer.

I like the ease of adding customers and creating work orders.

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible.

It’s been great and I plan on using for a long time.

I am disappointed that the Customer gets left out in the cold. So if you are looking to serve your Customers you may want to look elsewhere.

Easy to get started using, no crashes, great customer service, does everything I need, best price.

I like the amount  of data this program stores and the reports your able to run. At this price point your getting a good value.

Any time we have a question,  the never hesitate to help us out and walk us through any new feature or problem we may be having.

The daily jobs r listed nicely and love how it keeps track of mechanic times.

All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.

Difficulty to link it with electronic catalogues.

I spent $500 on Quickbooks Premier and was completely dissatisfied with it. It was only capable of holding 14,500 lines of inventory as well as being very difficult to use.

Very solid database, easy to navigate, endless options and features, can be used for simple or complex tasks, great customer support, excellent price.

The only flaw it has for us is the fact that we cant track cores or do core tax that Oklahoma charges but we don't get back.

I like that this software is easy to use and teach to new technicians.

The software is at a great price point, the purchased version does not expire (like our past program).

Not computer savvy at all and its very easy to set up and use.

The ease of the software is the best. My husband can even use this program and he is not very computer savvy.

I have been more than happy with this product from day one - we have been using it for over 4 years now and have no plans to change.

The guys are quick to fix issues and make improvements, great company to work with.

Great software and the customer service is awesome. These guys are very professional and helpful.

There really is no Con w/ Digital Wrench in my opinion, the only thing it doesn't do the $10,000 systems do is integrate the parts vendors info via automatic web download.

This software was great for me as an inisial business just because of the price point.but after using the program I couldn't be more satisfied and the tech and customer service is outstanding.

The customer service has always been extremely friendly and helpful. For us as a small business the software works perfect.

Labor times most of the time is wrong make sure you you have different source you can't trust the info which is they getting pay monthly.

Is perfect for shops that dont want to spend a fortune.

Very easy to use and configure the coverage is great and can even use custom types of vehicles overall the best software for shop invoicing.

Overall this is  a fantastic product at a great price. It's easy to use, and when I've called in for additional assistance they are super helpful.

Sometimes it's hard to find the task you're looking for.

It is a software we have used and loved for years and will continue to use.

I have been using this program for several years now, customer service is great. For a small shop this is a great investment.

The ease of use is outstanding and the accuracy of the times is right on in most cases.

We contacted real time labor guide customer service & they were very rude. They said they would find out what the problem was, but they would not contact us & let us know what the problem was.

Horrible customer service beware new customers.

Very functional, its great that I can add parts and specific labor to our shop and store for quick reference.

The program has been getting better and better over the years. The quotes are very nice and professional.

Very easy to navigate and use. I really like the simplicity and ease of use.

You are able to add your own daily usage and create an invoice that fits your needs. Adding your logo and personal touches is great, plus editing is a cinch.

It sometimes doesn't have the correct hours for a job and sometimes no job listing at all this is probably less than 10 percent of the time.

Sometimes finding the actual repair type is a little bit difficult due to the way they are categorized.

We have had it for years like it alot it helps us do invoices quickly and effectively very user friendly.

The ease of use, the price point. It was super easy to train my secretary on how to use it.

Not all labor actions are on the program, labor time are wrong on some repairs. Usually short you on repair time.

If you have a problem with the labor time let them know. I think with enough constructive criticism and truthful testimonies from real techs.

US Dollar

Digital Wrench is a repair order software for small, medium and large repair shops.  Maintaining work orders, customer history, income tracking, inventory maintenance and tracking hours worked are common features that this software offers.


The software was created to serve a variety of repair businesses including OPE, ATV, Motorcycle, golf, RV, Diesel Truck, marine and many other kind of repair shops. With its inventory tracking feature, Digital Wrench repair shop owners can track items sold, parts purchased and labor costs.

Digital Wrench provides templates that save owners time when generating invoices and work orders. Additionally, owners can track a work order throughout its lifecycle.



LongDescription

Labor Rates

Purchase Order Management

User Management

Customizable Reports

Repair Tracking

Order Management

Invoice Management

Customer Database

Scheduling

Data Import/Export

VIN Lookup

Sales Reports

Inventory Tracking

Historical Reporting

Boat Maintenance

Labor Cost Reporting

Service History

Invoice Processing

Reporting & Statistics

Reminders

Automated Scheduling

Estimating

Work Order Management

Billing & Invoicing

Employee Scheduling

Appointment Management

Job Tracking

Summary Reports

Client Management

Quotes/Estimates

Customer History

Point of Sale (POS)

Appointment Scheduling

Maintenance Scheduling

Inventory Management

Alerts/Notifications

Multi-Location

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Subscription pricing is $39.95 per month then $20  for each computer after that. Subscription includes upgrades to the software and support.

Businesses can also purchase for as low as $595, $300 per computer after that. Purchase includes one year of upgrades and support. Support after the first year is $250 a year and includes upgrades to the software.

Email/Help Desk

FAQs/Forum

Phone Support

Self-Employed

2-10

11-50

51-200

Digital Wrench

Live Online

Documentation

Videos

Real-Time Labor Guide is a cloud-based auto repair platform that helps small to large size automotive businesses manage customer charges, technician tracking and staff.


Real-Time Labor Guide enables users to manage complete store operations with labor guide, packaging jobs, miscellaneous charges, unlimited tickets, QuickVIN decoding, advanced reporting and more. Additionally, it allows staff management, customer history, shop reports, technician tracking, parts markup, inventory and accounts receivable. The repair guide tool feature in the platform allows tracking vehicles’ condition, mechanic experience, availability of tools and testing time that can be used to provide quotes, manage customers, access jobs and estimates.


Real-Time Labor Guide allows users to create custom tickets, estimates and invoices. The platform is available on a per month subscription pricing and support is extended via phone and email.



Web browser (OS agnostic)

Real-time Labor Guide offers a free trial of 21 days, after which the software is available for $12.50/month per user.

Digital Wrench vs Real-Time Labor Guide

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