Inventory and tracking time and expenses. Customer support and training have been stellar.

I used to have to take days away from work for invoicing, quotes, and other office work. Now when the invoice is ready the only thing left to do is collect the money.

I like that it is intuitive in the set-up and use.

When I call for support I never have to wait and everyone I have spoke with is really knowledgeable with the product. Everyone at Fullbay is always helpful and always try there best to help out.

I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.

The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.

The training team was great, and if I ever need support, they are always there, and very helpful.

Customer service is worthless. They will answer the phone, but can rarely assist with any issues.

The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.

Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.

This software is so comprehensive it does everything we as a large diesel and automotive shop need. It can be used to manage multiple shops, and we can fluidly go-between the shops.

Overall, this product has been a 10 of 10 for my business. Also, the support staff is amazing.

Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email.

I like how easy it is to use and I love the technical support team. They are easy to get a hold of and answer back very quickly.

Decent help online and excellent call centre. The people  at the call centre are easy to reach and almost always respond the same day.

I like that I can keep easy records of the financials. It links with Quickbooks and our processing payment software.

The only complaint that I have about the software is that it only migrates information to Quick books.

The parts is a little hard to navigate at first. Easier as time goes on but that seems to be the most difficult.

Very happy with the software and the team that is behind it.

Works well for me and making any adjustments in the system is very user friendly.

I like the support they give me. I like the constant innovations.

I love the ease of use, and how customizable it is for my business.

This software is very user friendly from Office Employees to Technicians as well as Customers.

Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics.

Fullbay has many great features and has continued to improve and evolve since we adopted it in 2016. I think the best features are its relative ease of use, and the available tutorials.

Fullbay is so easy to use and has great functions. From the service desk to the technicians on the floor this is a great product to track efficiencies and to communicate with your customer base.

No pro-demand or motor or anything integration.

From the very first day Fullbay was very much interested in our success as a business and with the use of their software.

It even holds you to the process, users cannot proceed without completing each step in order. It's customizable, has great integrations, and excellent Reports for the back office.

Navigating between dealerships is a little annoying because you have to log-in again.

The best thing about this software is that I can keep a track of the fresh trades and the progress of their inspection in our service department.

I like that it helps us keep better track of our cars, notifies employees when it's their turn with the vehicle, and helps us stick to our time frames.

The reports are very helpful to assess the issues that we have in our reconditioning process. Customer support has always been very responsive and helpful.

I think rapid recon is a great tool and I would highly recommend it to any company to keep everyone in solid communication.

It helps that all the information is integrated into the dealerships inventory. It helps that everyone can be on the same page if used correctly.

Rapid Recon provides our dealerships with an affordable and very intuitive solution to help us recondition our inventory quickly and efficiently.

Great experience overall, easy, user friendly, very helpful.

When vechile drop out of recon before it sold. Sometime there is a delay in the system.

The product is extremely easy to use, and very helpful in keeping records and cost, along with being very user friendly in displaying information.

This software is very easy to navigate and updates immediately when transferring to different tabs.

I can easily find the status of a vehicle and cost of repairs as well as who is currently working on vehicle to project a sale.

Rapid Recon makes my day that much easier because it keeps everyone on the same page.

The mobile function is very inconvenient. You have to go in and out of too many screens to approve work.

SINCE THE LAST MAJOR UPDATE WE HAVE A LOT OF ISSUES WITH LOCKUP AND FREEZING. ALSO THE SPEED HAS SLOWED GREATLY IN THE SAME TIME FRAME.

I like this software because it is helpful in tracking the reconditioning process of several hundred cars on our lots.

Great product with excellent customer service.

Helps track cars down, helps keep them organized.

Could not have been a better experience. This is hands down the best program for an automotive dealership I can think of.

As a vendor scheduling repairs my only complain is confirming the location of the vehicles. That being said that may be more on an imputer issue than lack of the information in the software.

The overall ease of understanding what RR is all about. No matter if I am on my work computer or on the mobile app, It is super easy to navigate my way around.

Saves me time and money, easy to use, eveyone is on the same playing field, cant live without it.

The product is great and easy to use, and I would recommend it to anyone.

It helps with a defined process of where your vehicles are in the reconditioning process and how fast it is getting done.

Having to login everytime I use it on my phone is one negative so that I can be more efficient.

You can track cost, time to lot, effectiveness, and even generate reports that allow you to make the reconditioning process more efficient.

Ability to track each step for a vechile through the process.

And the customer service is top notch. They are so quick and efficient to solve any problems I have.

It cuts down the questioning and searching for answers on each vehicle.

See above for recommendations. I hate the way you have to continually go back into the drop box.

I like that you can create several folders / stages and move the vehicles between each stage so easily.

Ease of use...The product is very user friendly and the reports are great.

Interrgration was fairly easy, the product is user friendly.

It's a great software for business. It help my team and I communicate more and as a team, we accomplish performing our tasks at a great pace.

This software is easy and intuitive to use. It lays out our whole process step by step so we know exactly where each item is in the process.

The app is fairly intuitive and easy to use on the go.

We love the fact you can communicate between vendors and employees, take pictures, input costs and much more.

Integration was simple, and the customer service team was helpful and great at getting everything set up. The product itself is deep and powerful but without being too complex to use.

IT IS GREAT TO BE ABLE TO REACH BACK INTO THE ARCHIVES TO SEE WHAT THE ORIGINAL INSPECTION WAS ON PAST VEHICLES. AND BEING ABLE TO SEE THE TRACKS OF WHO DID WHAT IN THE APPLICATION IS GREAT.

It's a bit of an inconvenience having to manually refresh the site each time I go to use it.

RECON IS STEAMLINED USING THIS SOFTWARE. LOVE THE PRODUCT AND WOULD RECOMMEND TO INDEPENDENT STORES NATIONWIDE.

LATELY THE SOFTWARE HAS BEEN LAGGING AND SLOWING ME DOWN SOMEWHAT.

Updates to make Rapid Recon more user friendly.

I love the ability to locate inventory, and know where each piece of inventory is in the reconditioning process. We share inventory over 5 lots.

US Dollar

Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outside the shop.

Fullbay tracks a vehicle’s maintenance history, and allows customers to submit repair or maintenance requests, view a vehicle’s progress, and approve work and settle invoice payments through a branded portal. Owners can see how efficient each technician is, and create real-time reports to see how the shop is performing. Shops don’t have to enter financial information into another software, either—Fullbay integrates with QuickBooks Online for thorough recordkeeping.

The app is Android and iOS compatible, and runs on tablets, phones, and internet browsers. It comes with numerous industry-leading integrations to put your shop on the cutting edge of fleet maintenance no matter where you are.


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LongDescription

Labor Rates

Purchase Order Management

Work Order Creation

Barcoding/RFID

Vehicle Management

Safety Management

Components Tracking

Repair Tracking

Invoice Management

Transaction History

Customer Database

Job Management

Scheduling

Accounting

VIN Lookup

QuickBooks Integration

Mileage Tracking

VIN Decoder

Technician Management

Mobile Access

Cost Tracking

Real Time Data

Maintenance Management

Labor Cost Reporting

Preventive Maintenance

Service History

Asset Tracking

Inspection Management

Parts Management

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Estimating

Work Order Management

Vehicle Information

Billing & Invoicing

Accounting Integration

Real Time Reporting

For Mechanical Equipment

Vehicle Tracking

Inventory Control

Reporting/Analytics

Contact Database

Employee Scheduling

Payroll Management

Equipment Tracking

Quotes/Estimates

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Inventory Management

Web browser (OS agnostic)

Contact Fullbay directly for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Fullbay

Live Online

Webinars

Documentation

Videos

Rapid Recon is a cloud-based car reconditioning software designed to help auto dealerships manage repairs, track vehicle movement via QR scanning and monitor vehicles in real-time. With Rapid Recon, dealerships can capture and store vehicle information in a database that can be accessed by multiple users. The software is customizable to each dealer’s needs, allowing for quick and easy setup.

Rapid Reco offers a mobile app that allows technicians to scan vehicles and enter data without having to connect to the dealership’s server. The software also comes with an invoicing module that allows dealers to create and send out estimates. The application can also be customized to include a dealer’s logo and business information and add information about repair charges and parts prices.

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