HITS is a cloud-based auto shop and tire dealership management solution for small and midsize businesses. Three separate modules are available: HITS BPOS, HITS ServiceCAT, and HITS TireLink. BPOS is the core module, providing point-of-sale capabilities for wholesale, retail and commercial operations. ServiceCAT and TireLink can be purchased as add-on packages.

HITS offers inventory management, appointment scheduling, accounting and labor management. It tracks labor times and parts across multiple vendors and allows users to order parts and transfer labor. The inventory management feature offers tools to handle pricing, ordering, purchasing and adding new items.

HITS can manage multiple locations through a single interface and connects staff and customers in real time. It provides centralized bookkeeping and accounting. An appointment feature can update work orders on the basis of appointment date and time.

Pricing is tiered based on number of terminals and included features. Support is available via email and over the phone.

Dashboard select
Dashboard select

Dashboard select

Customer information

Customer information

Work order creation

Work order creation

Track jobs

Track jobs

Excel like interface

Excel like interface

Maintain product details

Maintain product details

Supported Operating System(s):

Web browser (OS agnostic)



26 Reviews of HITS

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 26 reviews

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Osmany "Ozzy" from Ace Tire Corp

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Andreoli and Associates are on to something good with HitsBPOS

We use HITS BPOS for our retail and wholesale business and so far so good. The team over at Andreoli provides great support whenever needed. Have a question? just shoot them an e-mail and they usually respond the same business day. If they dont have the answer for you same day, they call you back when they do and follow up. we look forward to continue to see Andreoli grow and help us grow. Some features such as building invoices are a little tough at first but you easily get the hang of it. as long as they listen to their customers suggestions and build upon what their clients ask they can easily continue to grow and expand their offerings with the HitsBPOS product.

Review Source: Capterra

Michael from Warrior Tire

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2016

Awesome customer support!!

Jessica was awesome helping me get my computer set up!! I appreciate her taking the time to explain function details and making my job easier!

Pros

Easy to use!

Review Source: Capterra

Teresa from AOK Tire

Ease-of-use

Customer support

May 2016

It pretty straightforward.

Jessica helped me resolve an issue that I could not fix on my own.

Review Source: Capterra

Terry from Fleet Tire

Ease-of-use

Customer support

March 2016

We've been with Andreoli & Associates for almost 30 years and they have been great!

Their customer support is always courteous and helpful. Plus, they have great reports. Some of them even get sent straight to our vendors without us having to run them ourselves. It saves us a lot of time and saves on paper too!

Review Source: Capterra

Cindy from Jones Interstate Tire Co., Inc.

Ease-of-use

Customer support

December 2015

Great Software, Great Service!!

We have been using this software for years. It is very user-friendly and the staff is fabulous to work with.

Review Source: Capterra

DAVIS from ATLANTIC TIRE AND SERVICE

Ease-of-use

Customer support

December 2015

GREAT POS SOFTWARE

GREAT CUSTOMER SERVICE QUICK TO RESPOND WHEN NEEDED ALWAYS STAYS UP TO DATE

Review Source: Capterra

Dennis from Accurate Automotive

Ease-of-use

Customer support

December 2015

It's been fantastic.

The total experience has been wonderful.

Review Source: Capterra

Virginia from Jack Rogers Tire Inc

Ease-of-use

Customer support

October 2015

We have had Hits for many years! Andreoli people have all way been here when I need them.

Hits are one of the best people to work with. They are always ready to help.

Review Source: Capterra

Perry from Gerber Tire and Service Center

Ease-of-use

Customer support

October 2015

Thanks to everyone at HITS for getting us up and running again! Great Software!!

As it is with any new software there is a little bit of a learning curve, but it was a good curve with so many great surprises. We learn something new every day! I cant believe all the things this software can do! Thanks for the Great support, all my questions answered very quickly! Perry Gerber Gerber Tire and Service Center

Review Source: Capterra

Randy from Randy's Tire and Auto Center

Ease-of-use

Customer support

August 2015

HITS BPOS ServiceCAT is the BEST! WE LOVE IT!

What an AWESOME program for a Tire Store-Auto Repair ...ServiceCat is the best feature we have ever used in a POS ...and we were with R.O.Writer before.....Hits and ServiceCat is much more cost effective than is competiton...You can't go wrong with.... THE ServiceCat!!!

Review Source: Capterra

Reed from Big Chief Tire

Ease-of-use

Customer support

April 2015

Great Software, Great Service

I've been using Andreol's HITS BPOS since October of 2012. The software is amazing, and the support people are great. I couldn't be more satisfied. The software pays for itself. It is literally the easiest check I write each month.

Review Source: Capterra

tony from The Tire Depot LLC

Ease-of-use

Customer support

March 2015

Just the best service out there

I have been a customer since 2009, not very computer savy I was nervous about using any operating system. The Andreoli Staff made it effortless, andI couldn't ask anymore from them, there always right there when you need them and what a great program it is. Easy Easy Easy From our retail store to the wholesale link the do it all

Review Source: Capterra

Randall from Randalls Tire Pros

Ease-of-use

Customer support

February 2015

Top Shelf Service Everytime

I have been a client of Andreolli for many years now. This company has progressed remarkedly during that span. The consistent factor throughout those years has been top shelf service everytime! I have complete confidence that when I need attention regarding my HITS POS system, I will get their very best....from the simplest of matters to requests for unique report design or compatability issues with specific vendors. Most often, my needs are met immediately, but there have been times when it has taken a few days to solve specific issues....but, I'm certain that they will take care of my needs everytime. I cannot recall a time that I was told "that's not possible". My requests are met with genuine concern and Andreolli offers solutions that often exceed my expectations.

Review Source: Capterra

Russ from Griffin Brothers Tire

Ease-of-use

Customer support

January 2015

Software has facilitated growth...

When we started using Andreoli's software we had two stores. We just recently added our 10th store. We attribute a large part of our success to having good technology in place. HITS BPOS has helped facilitate our growth and the support team is fantastic!

Review Source: Capterra

Wes from Leete Tire & Auto Center

Ease-of-use

Customer support

January 2015

Great for all aspects of business

We use HITS BPOS in all forms of our business. It's great for inventory management and point-of-sale. We do a little bit of everything from towing to commercial to retail and HITS is great in all aspects of the business.

Review Source: Capterra

Cid from Settle Tire Pros

Ease-of-use

Customer support

January 2015

Solid Affordable point of Sale

We have been using Andreoli for somewhere around 20 years, They offer training, wonderful support, they keep up with the industry and its changes. Andreoli is much less expensive than any other software point of sale provider that I have ever come across. Andreoli is also owner operated, the value of that speaks for itself. I would recommend , that you talk to Andreoli if you are in the market for point of sale software , you might like what you find!

Review Source: Capterra

Reggie from Franklin & Son, Inc.

Ease-of-use

Customer support

January 2015

Satisfied Customer for 28 Years!!

Our family began doing business with Mike Andreoli in 1986 and it has been one of the best decisions we have ever made! HITS Software is more than just a billing or inventory program, it has become a integral tool in our business. HITS is continually improving with added functionality, ease of use, and integration to our local wholesalers. And, with Customer Service that treats you more like family than a customer, HITS is the best choice for our business!

Review Source: Capterra

Binky from T & T OK Tire, Inc.

Ease-of-use

Customer support

January 2015

HITS

The program is very good, keeps excellent control of inventory and sales. If we ever have a problem the techs are extremely knowledgeable and extremely helpful. They have fixed many of my mistakes over the years.

Review Source: Capterra

Craig from Westgate Tire

Ease-of-use

Customer support

January 2015

GREAT COMPANY

Our company had tried several other POS providers. None offered everything we needed. Andreoli HITS BPOS had the best mix of offerings. I am convinced that there aren't any perfect point of sale programs; however, HITS BPOS is about as close as you can get. If that's not enough, their customer service will seal the deal. The other companies we used didn't even come close. We have found a home with the Andreoli family.

Review Source: Capterra

Geri from Kirk Tire Sales, Inc

Ease-of-use

Customer support

January 2015

Great Tech Support

I cannot say enough good things about Andreoli & Associates. Tech support always calls back and whatever problem we have they have always either corrected it or walked us through it. Two of us are not too great on the computer but everyone at tech support has been kind and patient. We have been with them for many years and plan to be with them in the years to come.

Review Source: Capterra

Displaying 1 - 20 of 26 reviews