Identifix
About Identifix
Identifix Pricing
Contact vendor directly for pricing information.
Starting price:
$189.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Identifix
1 - 5 of 46 Reviews
Jeffrey
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Could not run our business without Identifix
We enjoy Identifix a lot more than we did Mitchell1.
PROSIdentifix allows us to pull labor hours easily. It also provides parts estimates and wire diagrams for tough jobs.
CONSIf Identifix could actually fix the car for us that would be great. Other than that there is nothing we do not like about Identifix.
Reasons for switching to Identifix
Aggravated with the customer support we received from Mitchel1
Kyle
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Identifix Packs A Lot of Value
We are impressed with Identifix, and would recommend it be used, along with one other diagnostic finding tool, in order to be the most accurate in service shops.
PROSWhile not using Identifix for a very extended period of time (less than 6 months), our service department was very impressed with the product. The main functionality we used the product for was service work diagnositic estimates and recommendations. We would use another product, Mitchell1, and used Identifix synonymously to verify issues with vehicles. We were very impressed and the two products worked well together. Technicians can do a great job of imputing their own fixes into Identifix in order to verify concerns.
CONSIdentifix does not update as frequently as other products, and they have not changed their user interface in some time. Because technicians can enter their own fixes, sometimes the interface seems antiquated and jumbled.
Reasons for switching to Identifix
Wanted to compare Mitchell to another product.
fred
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
At one time 4 years ago and before it was great
A subscriber for 18 years, the last three years all the info they had has disappeared. The sight is practically worthless
PROSall most every single car trouble I would look up I had tons of info
CONSNow after covid the sight has been scrubbed of 80% of its info
Chris
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2021
One valuable tool
Identifix is a great tool to add to your toolbox. The way it can help on some of those odd issues outweighs the cost of the subscription.
PROSIdentifix directhit is very easy to use. It is a great tool to help diagnose problems. With all the user submitted data it can be very helpful.
CONSNavigating the service manuals section can be not as easy to navigate compared to other products. Not a deal breaker
Reason for choosing Identifix
The database of user submissions is vastly larger than other products
Sharon
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2019
Identifix
I will continue to use the software because when it comes to fixing cars it is a great software for mechanics to use for helping to troubleshoot.
PROSThe program integrates with my Invoicing software. It's easy to look up Repairs for most vehicles. It's gives what other mechanics have done to fix the problems.
CONSIt's not easy to maneuver around some of the other parts of the program. Not always easy to find what you are looking for.
Reason for choosing Identifix
Identifix has more information then most other programs.
