Best Money We Have Ever Spent In Our 35 years Of Being In Business.

I love this software and the customer service.

Features link easily, information and history easy to obtain.

Marketing features are a bit weak. There aren't  many marketing features if you wanted to do your marketing in house.

I like the features of the program. There are too many to list here but it's a robust program sufficient for any automotive shop.

Just like my impact wrenches and sockets, MaxxTraxx is an integral part of my business for the long term.

It has been top notch for over 6 years, customer service is a very easy to work with and super nice people that understand most issues that you might have with the product.

Ease of use and constant product upgrades, good support.

The support is AMAZING when you need it. We have used this product for 6 years and the few times a year we need help, the support team  are on it.

Can't think of anything that has bothered me lately.

I would strongly recommend this software to anyone and its money well spent.

Easy to use, Tech support very good you can run credit cards threw the system.

Effortless to use, does it all. Customer service is superb.

This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features.

It integrates well with parts vendors online part ordering systems. Many features can be customized based on your preferences.

Although you don't need to use quickbooks because it is also a complete system and can stand alone without any hiccups. Customer service is amazing.

They are very helpful and always very very friendly on the phone. I've used multiple different systems and this is the best bang for the buck.

I love the ability to customize my labor codes, Track part purchases, Track labors sold.

We have been a MaxxTraxx Pro user for over 10 years, we use it as POS, book keeping, inventory. We love it, it does everything we need at a competitive price and with great support.

Absolutely the best combination of value, ease of use , and functionality.

I like it so much that I have sent a new customer to them.

Accounting  and payroll is very easy to use. Everything is integrated great.

Very helpful product and makes the job quite a bit easier.

I get training from customer service a lot because I push hard at using every feature.

I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid.

Ease of use, and integration with parts suppliers. We also do our accounting and payroll and the end of the year always runs smooth.

Cost vs. Benefit is off the charts. Unbelievably easy to learn and use.

To do quotes, billing, and inventory it is very helpful. Tracking orders and returns is great.

Hard to adjust and view inventory. Hard to break down various key factors ie parts gp, warranty vs normal work.

Problems this software as solved for my autoshop includes. Stopped the clashing of appointments totally.

Sabrina picked up phone on first ring. I feel like MaxxTraxx is committed to helping me build a successful shop.

User friendly, easy to learn and a great layout overall. I love that we can two-way message clients, order parts and track our business success.

Its easy to use platform is wonderful for both in-house and customers.

The only con has nothing to do with Shopmonkey's software, only my lack of knowledge on Quickbooks.

Lastly, the great thing is that I didn't have to change my actual accounting program (quickbooks) because ShopMonkey integrates with it.

We are really happy with our overall experience and will continue to use shopmonkey to run our shop. Our business is small right now but we are aiming for big growth.

BMP wallpaper that I'll miss. Remind me of my youth spent with windows 3.1 playing DOOM.

Thank you everyone at Shopmonkey, and thanks for recognizing we are people just like you.

I like the ease of using the electronic repair orders and how it is linked right to my quickbooks and I can transfer the data to quikbooks in 1 simple click.

The Quickbooks Online integration was a mess causing accounting errors. Their reporting is very confusing and I was not easily able to track my shop's profitability.

Makes my invoicing 100 times easier. Having great customer service behind your side is like having someone right next to you if you need help.

Quick, accurate responses that save you time and money. Practical use is good, the ability to add canned services for commonly sold packages is great.

Also, has some really great features that I'm loving. Everything works seamlessly.

I've looked at the invoicing side and it looks well integrated. It is also fairly easy to train people that are not super computer savvy on this system which boosts efficiency.

Out of all the other programs for small businesses, this is the perfect one. Everyone is so sweet to you and treat you very nice.

If they have a question and i am busy they can just click the help button and either watch a video or ask the super friendly and helpful people in tech support.

What I like most about Shopmonkey is that it is very user friendly, it is full with options and has everything a shop needs in one.

Some features are missing that were available in ARC, system we used before. Namely around discounting and invoice templating.

I was impressed at the screen shots of the Graphical User Interface and jumped in the free trial.

Integrated communication with customers. Awesome support staff with usually no wait time.

We have the system integrated with Stripe and Quickbooks, so accepting payments and book keeping is competently taken care of.

More money captured through the automation of fees and shop supplies. Better time clock tracking for employees.

I feel that the members of support that I have dealt with genuinely want to help and care about me as a customer.

The customer service is OUTSTANDING. Within minutes I have an answer no matter how many questions I have a day.

While all other software's are stuck in there way and wont change anything, Shopmonkey is here to listen to there customers and continue to update the software almost every month.

I also like that they are always updating the software based on users needs and the customer support is amazing. They respond usually within 5 minutes.

Quick Easy and User friendly with a Awesome support team you couldn't ask for more.

If you were just to use Shopmonkey for scheduling and customer contact I feel it is worth the money.

Flaws with use of this software in Canada, ie nickel rounding on cash invoices. Penny rounding on most invoices is incorrect due to a rounding logic error.

Any time I have had problems with the program, (and other business problems), Shopmonkey has been there to help either online and in many cases over the phone.

I'm super satisfied and I recommend this software in lots of the auto technician forums that I'm a part of.

US Dollar

MaxxTraxx is an on-premise auto shop management solution with features such as order writing, workflow management and fleet maintenance. The solution can be used in automative, bicycle, heavy truck, restoration, motorcycle and marine repair shops. MaxxTraxx is available in multiple editions and can manage the day-to-day functions of shops of any size.


MaxxTraxx offers various shop management features including appointment control, work-in-progress tracking, job scheduling, quotes tracking and order histories. Color-coded alerts are sent to shop managers to notify them when they are selling a part below retail value or when they are losing money on an overall repair order. Users can search order history when needed for part returns or order recalls. 


MaxxTraxx provides parts management features that help in inventory control, invoice tracking, multiple parts pricing and accurate costing. The solution can be integrated with QuickBooks which enables user to export transactions.



LongDescription

Labor Rates

User Management

Progress Tracking

Customer Database

Accounting

VIN Lookup

QuickBooks Integration

Sales Reports

Service History

Work Order Management

Billing & Invoicing

Appointment Management

Job Tracking

Summary Reports

Quotes/Estimates

Customer History

Maintenance Scheduling

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 8

Windows 10

Three subscription plans are available:

MaxxTraxx Express - $59/month; $99 one time registration fee
MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee
MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee

The registration fee is waived off for the existing Scott Systems users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

501-1000

1000+

MaxxTraxx

In Person

Live Online

Webinars

Documentation

Videos

Shopmonkey is a cloud-based auto repair solution designed to help automotive businesses of all sizes manage processes related to appointment scheduling, messaging, reporting, invoicing, and more. The platform comes with a workflow management functionality, which allows managers to create custom processes for tracking jobs, adding status labels and viewing customer approved quotes.

Shopmonkey’s communication module enables users to send emails or text messages for invoices, inspection details and job statuses. Features include maintenance planning, quoting, work order management, technician time tracking, billing and more. Additionally, the automated notification system allows managers to notify customers about confirmed appointments, pending payments and job authorizations.

Shopmonkey supports integration with various third-party applications such as Carfax, Motor, PartsTech, and QuickBooks. Furthermore, it is available on monthly subscription plans and support is extended via phone, email and other online measures.

Purchase Order Management

Electronic Payments

Email Alerts

Customizable Reports

Access Controls/Permissions

Repair Tracking

Order Management

Invoice Management

Communication Management

Data Import/Export

Multi-Location

Inventory Tracking

Historical Reporting

Labor Cost Reporting

Workflow Management

Activity Dashboard

Inspection Management

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Estimating

Progress Reports

Employee Scheduling

Client Management

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Accounting Integration

Time Tracking

Parts Management

Web browser (OS agnostic)

Pricing is available on monthly subscription basis.
Basic Monkey - $199 per month
Clever Monkey - $324 per month
Genius Monkey - $475 per month
Heavy Duty - Contact for pricing
Contact Shopmonkey for Enterprise pricing details.

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