# NAPA TRACS Software Reviews, Demo & Pricing - 2026 > Review of NAPA TRACS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/auto-repair/napa-tracs-profile --- [Home](https://www.softwareadvice.com/) / [Auto Repair Software](https://www.softwareadvice.com/auto-repair/) / NAPA TRACS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)[Alternatives](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/alternatives/) # NAPA TRACS 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview NAPA TRACS 4.2 [(262)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) FrontRunner 2026 Pricing Starting at $109.00 per month ### About NAPA TRACS Napa Tracs is a business development and management application that provides technical tools for automotive repair shops. It helps in generating estimates and invoices using real-time data. Napa Tracs provides robust tools that work for single users, multi-users and even multiple shops. Marketing, accounting and other technical features are included in the solution. All of the technical details regarding spare parts or any other automobile-related information are accessible to owners through Napa Tracs' database. It enables users to access the system from mobile devices, which helps when tracking a vehicle’s service history and the contact information of the customer. Additionally, this platform helps automate bookkeeping tasks and plan marketing strategies. ## NAPA TRACS User Interface ## Popular NAPA TRACS Alternatives Main Product NAPA TRACS 4.2 [(262)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.23Value for money - 4.39Customer support - 4.10Functionality Pricing Starting at $109.00 per month Alternative Product [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/) 4.8 [(744)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.72Value for money - 4.89Customer support - 4.76Functionality Pricing Starting at $179.00 per month Alternative Product [Shop-Ware](https://www.softwareadvice.com/auto-repair/shop-ware-profile/) 4.8 [(163)](https://www.softwareadvice.com/auto-repair/shop-ware-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.76Value for money - 4.76Customer support - 4.48Functionality Pricing Starting at $249.00 per month Alternative Product [Shop Boss](https://www.softwareadvice.com/auto-repair/shop-boss-pro-profile/) 4.4 [(89)](https://www.softwareadvice.com/auto-repair/shop-boss-pro-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.35Value for money - 4.53Customer support - 4.32Functionality Pricing Starting at $199.00 per month Alternative Product [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/) 4.6 [(660)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.59Customer support - 4.54Functionality Pricing Starting at $39.99 per month Alternative Product [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/) 4.9 [(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.94Value for money - 4.66Customer support - 4.89Functionality Pricing Starting at $59.99 per month ## NAPA TRACS Pricing and Plans Starting price: $109.00 per month Free Trial Free Version Silver $109.00 flat rate, per month Plan includes: - Unlimited Estimates & Invoices - Electronic Parts Ordering - Parts Tech Integrated Ordering - Mitchell 1 Flat Rate Labor Guide - Calendars & Appointments - Canned Jobs & Sub Estimates - Inventory Management - VIN Scanning - Reporting Gold $219.00 flat rate, per month Plan includes: - M1 ProDemand Repair Information - Integrated Time Clock - Integrated Email System - Integrated Email Marketing - Cash Drawer - Advanced Reporting - Technician Productivity - Fluid Capacitates, Service Bulletins, Specs - Free Learning Management System Gold Plus $249.00 flat rate, per month Plan includes: - Dashboards - Two Way Texting - TEXTING - TRACSFLO - M1 ProDemand Repair Information - Cash Drawer - Technician Productivity - Parts Tech Integrated Ordering - free learning mangement system - Mitchell 1 Flat Rate Labor Guide Read More ## NAPA TRACS Features - Popular features found in Auto Repair Accounting Appointment Scheduling Communication Management CRM Employee Scheduling Estimating Inspection Management Labor Rates Maintenance Scheduling Point of Sale (POS) Service History VIN Lookup - More features of NAPA TRACS Activity Dashboard Alerts/Notifications Appointment Management Billing & Invoicing Chat/Messaging Customer Database Customer History Data Import/Export Electronic Signature Inventory Management Job Tracking Labor Cost Reporting Multi-Location Order Management Parts Management Prioritization Progress Tracking Purchase Order Management Quotes/Estimates Records Management Reminders Reporting & Statistics Third-Party Integrations Time Tracking User Management Vehicle Information Workflow Management Work Order Management ## NAPA TRACS Integrations OEC Integration rated undefined from -1 review TireConnect Integration rated undefined from -1 review PartsTech Integration rated undefined from -1 review AutoServe1 Integration rated undefined from -1 review 360 Payments Integration rated undefined from -1 review AutoVitals Integration rated undefined from -1 review See all 8 integrations ## NAPA TRACS User Reviews Overall Rating 4.2 Ratings Breakdown 5 50% 4 31% 3 13% 2 3% 1 3% Secondary Ratings Ease of Use 4.1 Value for money 4.2 Customer support 4.4 Functionality 4.1 ML Mark L. Verified reviewer Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed June 2025 TRACS Review Part 2 5 Previously 4 Overall, it is very good. With each new update, there are things getting addressed to make it work better. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 5 Functionality Previously 4 Pros: They are constantly updating the platform while taking input from the end users. I have been selected to work on the TRACS Advisory Council. Cons: The parts process is still clunky and time consuming. While I understand the reasoning for the process, it is still time consuming. Read More TW Taylor W. Verified reviewer Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed November 2025 Watkins Truck & Trailer 4 Overall my team really enjoyed tracs, we had the occasional issue but with the help from the help line we could always work through it. The program itself unfortuantely feels a bit outdated for todays times and technology Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Napa Tracs is very user friendly. I like how the accounts payable is set up and the payment process works. We also really like the formating of the invoices and how they very clearly display the needed information Cons: We need better inventory management systems, you can not use tracs on specific devices, to do any dvis you have to pay for an additional service Reasons for choosing NAPA TRACS We use Napa Tracs because we are a Napa Auto Parts dealer and auto shop Read More AG Anthony G. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Napa tracs 5 Recommended product to a lot of customers over 30 years, strong dealer management system that integrates with many vendors Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: They have a solid support system, with in field representation in addition to online and phone support Cons: \[sensitive content hidden\] sold independently has a few features not carried onto tracs, makes it difficult sometime when competing Read More AM Anna M. Verified reviewer Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed May 2022 NAPA Tracs - Legacy 3 Overall we've had a positive experience with NAPA Tracs. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: We've used this program almost exclusively for the last 12 years. It has much to offer, but as it's been replaced with the Enterprise software, getting support and improvements can be difficult. The things we like include being able to group all job-related items together; building jobs with labor, parts and sub-items; ensuring POs are received prior to invoicing; noting how our new customers heard about our business; various report options to help us learn about our productivity. We've just moved our Senior Technician to book time and the two reports that reflect book time are mostly helpful, when the data is accurate. Cons: There is little to no support for the Legacy software, and the team is clear about there being no improvements to this software - that's frustrating. It's pointless to share other frustrations as the Legacy program is not longer offered to start-up shops for use. Read More BL Brooks L. Verified reviewer Mechanical or Industrial Engineering 2-10 employees Used monthly for more than 2 years Review source Reviewed April 2026 DONT WASTE UR TIME ANYWHERE ELSE!!! 5 Excellent! I don’t have a lot of extra time to research things and didn’t have to do that with Napa tracs, it was so fast and self sufficient. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The order, repair and estimate management was top TIER at NAPA TRACS! Software was so easy to use and took no time to find what I needed which was excellent value for my money. I didn’t have to reach out to customer support, they actually contacted me to see that I was set and if I needed anything. Excellent business management and security! Cons: I truly had no issues or dislikes whatsoever. My favorite place! It’s my go to everytime now! And I always recommend to anyone I know. Reasons for switching to NAPA TRACS Heard good things about Napa Tracs and was blown away by the quality when I tried it out Read More AP ALISSA P. Verified reviewer Transportation/ Trucking/ Railroad 2-10 employees Used weekly for less than 6 months Review source Reviewed April 2026 Reliable Shop Management with Strong Core Features 5 Overall, my experience with NAPA TRACS has been positive. It’s a reliable system for managing shop operations and keeping everything organized, though there’s room for improvement in usability and interface design. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how well it handles shop operations from start to finish. It’s strong in work orders, estimating, and inventory management, and integrates well with parts suppliers, which helps streamline daily workflow. Cons: The system can feel a bit outdated and has a learning curve. Some features aren’t as intuitive as they could be, and it can take time for new users to get comfortable. Read More JS Jazzmine S. Verified reviewer Accounting 11-50 employees Used daily for less than 2 years Review source Reviewed November 2025 Great overall service 5 my overall experience with Napa tracks was an overall positive experience I love how the employees was very attentive Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how they kept all my information safe and always was well informative when it came down to me asking about any products Cons: There wasn’t anything that I didn’t like about Napa traces they was always good to me I hope to shop with them again Read More MA Meghan A. Verified reviewer Automotive 1001-5000 employees Used daily for less than 2 years Review source Reviewed October 2025 Keepin Track 5 My overall experience with using NAPA TRACS is a good one it is a great tool in keeping important inventory organized and kept track of. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The one thing that I liked the most about NAPA TRACS is how it was helpful in keeping track of inventory on a daily basis. Cons: If I had to say something that I like the least about NAPA TRACS it would be the glitch or lag time once in a great while. Read More ST Starre T. Verified reviewer Automotive 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Nappa here we go 4 Not bad. If it was faster it would be more effective in day to day . Very strong day to day tool tho. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: The speed to look up ordering, and inventory management. Good for tracking the vins and labor time and repair Cons: Very slow response time. Laggs to much it can be expensive for the smaller companies does not go with non nappa Vendor Response Thank you for your response. Product speed can be affected by several things. Speed of your internet provider and your hardware specs. Network speed in the shop (Wireless) etc. Replied April 2026 Read More sh sarah h. Verified reviewer Construction 2-10 employees Used daily for less than 12 months Review source Reviewed October 2025 can't be dumb. 4 use it as a service writer in Truckee California still had to have general knowledge and understanding of a vehicle . Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: its pretty easy to use. as long as you have a mechanical mind and simple logic mind set you'll be fine to use it. Cons: must know all locations and terms that are used to find the parts. cannot give it a general description and hope for it to fill in the blanks. Read More Showing 1 - 10 of 262 Reviews [See All Reviews](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) ## NAPA TRACS Popular Comparisons [ARI vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/vs/napa-tracs/)[AutoLeap vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/autoleap-profile/vs/napa-tracs/)[AutoRepair Cloud vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/vs/napa-tracs/)[Shopmonkey vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/shopmonkey/)[Tekmetric vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/tekmetric/)[PartsTech vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/partstech/)[Shop Boss vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/shop-boss-pro/)[RO Writer vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/ro-writer/)[Workshop Software vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/workshop-software/) [Compare All Alternatives](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/alternatives/) ## See what companies are saying about Software Advice