NAPA TRACS vs Real-Time Labor Guide

RATING:

4.2

(240)

NAPA TRACS has 240 reviews and a rating of 4.17 / 5 stars vs Real-Time Labor Guide which has 77 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (240)
4.3 (77)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 14, 2023
December 18, 2023
Pros/Cons
  • Pros

  • The ease of writing and updating work orders is fantastic. I like that you can do everything from writing purchase orders to checking history and updating recommended service from one screen.
  • It is easy to use and easy to track inventory and profability.
  • Cons

  • The same thing occurs if you edit a price, it automatically changes back. Frustrating if you don't realize before you invoice.
  • I haven’t used the software long, but I find it a little difficult to use. Maybe with some more time I can get it figured out.
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  • Pros

  • Very easy to use and configure the coverage is great and can even use custom types of vehicles overall the best software for shop invoicing.
  • The ease of use is outstanding and the accuracy of the times is right on in most cases.
  • Cons

  • Sometimes it's hard to find the task you're looking for.
  • It sometimes doesn't have the correct hours for a job and sometimes no job listing at all this is probably less than 10 percent of the time.
Read all user reviews
Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos