# NAPA TRACS vs Shopmonkey - 2026 Comparison - Software Advice

> NAPA TRACS vs Shopmonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/shopmonkey

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NAPA TRACS vs Shopmonkey

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Updated June 3, 2026

# NAPA TRACS vs. Shopmonkey: 2026 Comparison

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Updated June 3, 2026

# NAPA TRACS vs. Shopmonkey: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)

[NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)

4.2

[(261)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)

Starting Price

$109.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses NAPA TRACS

Based on 261 reviews

-   Popular among: Small businesses
-   Most common industry: Transportation (82%)
-   Top use case: Auto Repair (77%)

66% of users recommend this product

[](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

[Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

4.6

[(265)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

Starting Price

$199.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Shopmonkey

Based on 265 reviews

-   Popular among: Small businesses
-   Most common industry: Transportation (85%)
-   Top use case: Auto Repair (41%)

84% of users recommend this product

[](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)

NAPA TRACS

4.2

[(261)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)

[](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/)

Shopmonkey

4.6

[(265)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.2

Based on 261 reviews

Ease of use

4.1

Value for money

4.2

Customer support

4.4

Functionality

4.1

4.6

Based on 265 reviews

Ease of use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 526 reviews from Auto Body

* * *

Accounting

3.0

Appointment Scheduling

4.3

CRM

3.6

Employee Scheduling

N/A

Estimating

4.7

Inspection Management

4.9

Accounting

4.5

Appointment Scheduling

4.3

CRM

4.5

Employee Scheduling

4.2

Estimating

3.7

Inspection Management

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

OECNot enough reviews

](https://www.softwareadvice.com/auto-repair/oeconnection-profile/)[

TireConnectNot enough reviews

](https://www.softwareadvice.com/crm/tireconnect-profile/)[

PartsTechNot enough reviews

](https://www.softwareadvice.com/auto-repair/partstech-profile/)

[

QuickBooks OnlineIntegration rated 4.2 from 24 reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)[

QuickBooks Online AdvancedNot enough reviews

](https://www.softwareadvice.com/product/49805-QuickBooks-Online/)[

PartsTechNot enough reviews

](https://www.softwareadvice.com/auto-repair/partstech-profile/)

## Reviews

* * *

ST

Starre T.AssistantAutomotive, 2-10 employees

"Good for tracking the vins and labor time and repair"

Apr 13, 2026

AP

Alissa P.agentTransportation/Trucking/Railroad, 2-10 employees

"The system can feel a bit outdated and has a learning curve."

Apr 23, 2026

AP

Alissa P.agentTransportation/Trucking/Railroad, 2-10 employees

"It’s a helpful tool for managing operations and staying organized, though there is some room for improvement in usability and stability."

Apr 23, 2026

RA

Rania A.BookkeeperAutomotive, 2-10 employees

"The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance."

Sep 26, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ARI vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/vs/napa-tracs/)[AutoLeap vs NAPA TRACS](https://www.softwareadvice.com/auto-repair/autoleap-profile/vs/napa-tracs/)[ARI vs Shopmonkey](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/vs/shopmonkey/)[AutoLeap vs Shopmonkey](https://www.softwareadvice.com/auto-repair/autoleap-profile/vs/shopmonkey/)