Omnique is a cloud-based auto shop management solution suitable for small to midsize businesses. 

Omnique offers various features including estimate creation, parts ordering and appointment scheduling. It is able to integrate with local parts suppliers and enables shop managers to access labor time estimates. The solution allows multiple shops to be connected through a single interface and real-time data can be accessed by technicians and service advisors.

To provide secure access, separate logins are created for each user and administrator and allows them to view only those features that they require. The data is automatically stored on a secure server and off-site backup is provided to prevent any data loss.

Omnique is available in various pricing tiers on a monthly subscription basis and is compatible with all major operating systems and devices. 

Appointment book
Appointment book

Appointment book

Add customers

Add customers

Vehicle information search

Vehicle information search

Supported Operating System(s):

Web browser (OS agnostic)



16 Reviews of Omnique

Overall rating

5.0 / 5 stars

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Showing 1 - 16 of 16 reviews

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Jorge from Texas Auto Center

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Wanted to commend Omnique on their version 5 of the shop management software.

The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.

Pros

It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.
Thank you for your online help also, it is super convenient and helpful.

Cons

The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster.

Review Source: Capterra

Darryl from Golden Rule Auto Care

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Service Advisor

Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business!

Pros

Clean, intuitive design with a fantastic team behind it.

Cons

Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon

Review Source: Capterra

Michael from PTI Automotive

Ease-of-use

Customer support

June 2016

Really great software and easy to use.

Omnique was really easy to get started using. Since I access it from the internet I dont have to worry about what is installed on my computers. And as a small shop its a great price. I only pay for what I need.

Review Source: Capterra

Joe from Simplicity - Mobile Auot Repair

Ease-of-use

Customer support

December 2013

Plain and simple... YOU NEED THIS SOFTWARE.

This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that.

Review Source: Capterra

Eric from Eric's Customs Garage

Ease-of-use

Customer support

December 2013

Great Software @ a Affordable Price

As a first time small business owner and after trying a few software's, the help I have been getting from Omnique's Account Manager ( Monique Mondragon ) has been amazing , I did not think I would find an affordable software that would help me start this new stage in my career that would include an exceptional customer service , but after using Omnique for a few months I'm glad I decided to stay with them, even though I'm still learning how to take fully advantage of this software,I knowing that I got room for expansion within the software makes it even better.

Review Source: Capterra

Joe from The Repair Shop

Ease-of-use

Customer support

December 2013

Wow! does exactly what it says... and more!e!!

Ive been using the system for a year already and am more happy with it then ever! Great customer service Ina rock solid system that has had zero down time. I can access it anywhere on as many computers at once. Super! One of the best investments we've made.

Review Source: Capterra

Eric from King of Cars

Ease-of-use

Customer support

December 2013

Great Software!

Great online Service Shop software! The only con is I wish it was fully compatible with Safari but Firefox will do for now. Other than that, no complaints!

Review Source: Capterra

Adam from 7Eighty Auto

Ease-of-use

Customer support

October 2013

Best Automotive Program

HUGE PLUS !! LOTS OF GREAT FEATURES

Review Source: Capterra

Alton from Titan Automotive

Ease-of-use

Customer support

October 2013

Could not ask for more

Could not do business with out this, I can remotely monitor and aid my business from 1000 miles away.

Review Source: Capterra

Fritz from McMar dba Car-X

Ease-of-use

Customer support

October 2013

Awesome system!!

I have been very impressed with the customer service and help in learning, training my managers. I appreciate the listening to ideas and actually working to implement them. I would recommend this system to anyone in the industry. It is the next BIG thing in my opinion.

Review Source: Capterra

Matt from Patton Automotive

Ease-of-use

Customer support

October 2013

A good program

the program is very nice to have in the shop. It can be a little tricky but the omnique staff is just great; escpecially #Monique. with every month and every change it gets that much better.

Review Source: Capterra

R from Merc Werks

Ease-of-use

Customer support

October 2013

Great system

The support staff is great (Monique Mondragon) she gets back to you promptly and assist in any way she can . The system is great .

Review Source: Capterra

Pierre from Masters Auto Servive

Ease-of-use

Customer support

October 2013

The best Software

Omnique is the best software system on the market, you can access the software from any location. I operate a repair garage and car dealership, from my dealership office I can see all the repair order and all the statements without going to the garage. The software Is very easy and friendly to operate. I recommend this software to any size garage. Pierre Chelala Masters Auto Sales Cleveland, Ohio 216-458-3103

Review Source: Capterra

JOHN from 1 STOP Tire & Auto

Ease-of-use

Customer support

March 2012

Remotely Stupendous!

Highly recommended especially for an owner that has multiple shops; or one that wants to monitor from home, or on the road.

Pros

The main reason I bought this service was that it was the only automotive shop POS system that could be operated remotely. It's Internet based, so they can update new features overnight without the hassle of loading software on every terminal.

Cons

Not really any that I can think of. Anytime we come across an issue, or suggestion, they implement in the next upgrade which is seamless for the user.

Review Source: Capterra

Dan from Hands Automotive

Ease-of-use

Customer support

February 2012

Very Happy With Omnique

High marks overall - thank you Omnique!

Pros

As an owner & user, having a web-based applciation is a must. The ease of use for one shop and multiple shop to be viewed aggregately is fantastic. My service staff and technician staff can use it just as easily. I find it very uncommon how open the development staff has been to implementing recommendations that are beneficial to all.

Cons

Not any worth mentioning

Review Source: Capterra

Mike from Canyon Automotive

Ease-of-use

Customer support

February 2012

Omnique Shop Management Software

Omnique is definitely the easiest to use and I love the text messaging and parts ordering features. Thanks a lot guys!

Pros

Omnique is super easy to use and works great for making RO's. I really like that I can log in to my shop from anywhere.

Cons

None really

Review Source: Capterra

Displaying 1 - 16 of 16 reviews