Omnique Software

The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.

Pros

It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.
Thank you for your online help also, it is super convenient and helpful.

Cons

The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster.

Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design.

Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business!

Pros

Clean, intuitive design with a fantastic team behind it.

Cons

Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon

Advice to Others

Check them out!! Get a free demo. You'll be blown away by this program!

Omnique was really easy to get started using. Since I access it from the internet I dont have to worry about what is installed on my computers. And as a small shop its a great price. I only pay for what I need.

This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that.

As a first time small business owner and after trying a few software's, the help I have been getting from Omnique's Account Manager ( Monique Mondragon ) has been amazing , I did not think I would find an affordable software that would help me start this new stage in my career that would include an exceptional customer service , but after using Omnique for a few months I'm glad I decided to stay with them, even though I'm still learning how to take fully advantage of this software,I knowing that I got room for expansion within the software makes it even better.

Ive been using the system for a year already and am more happy with it then ever! Great customer service Ina rock solid system that has had zero down time. I can access it anywhere on as many computers at once. Super! One of the best investments we've made.

Great online Service Shop software! The only con is I wish it was fully compatible with Safari but Firefox will do for now. Other than that, no complaints!

HUGE PLUS !! LOTS OF GREAT FEATURES

Could not do business with out this, I can remotely monitor and aid my business from 1000 miles away.

I have been very impressed with the customer service and help in learning, training my managers. I appreciate the listening to ideas and actually working to implement them. I would recommend this system to anyone in the industry. It is the next BIG thing in my opinion.

the program is very nice to have in the shop. It can be a little tricky but the omnique staff is just great; escpecially #Monique. with every month and every change it gets that much better.

The support staff is great (Monique Mondragon) she gets back to you promptly and assist in any way she can . The system is great .

Omnique is the best software system on the market, you can access the software from any location. I operate a repair garage and car dealership, from my dealership office I can see all the repair order and all the statements without going to the garage.
The software Is very easy and friendly to operate. I recommend this software to any size garage.

Pierre Chelala
Masters Auto Sales
Cleveland, Ohio
216-458-3103

Highly recommended especially for an owner that has multiple shops; or one that wants to monitor from home, or on the road.

Pros

The main reason I bought this service was that it was the only automotive shop POS system that could be operated remotely. It's Internet based, so they can update new features overnight without the hassle of loading software on every terminal.

Cons

Not really any that I can think of. Anytime we come across an issue, or suggestion, they implement in the next upgrade which is seamless for the user.

High marks overall - thank you Omnique!

Pros

As an owner & user, having a web-based applciation is a must. The ease of use for one shop and multiple shop to be viewed aggregately is fantastic. My service staff and technician staff can use it just as easily. I find it very uncommon how open the development staff has been to implementing recommendations that are beneficial to all.

Cons

Not any worth mentioning

Omnique is definitely the easiest to use and I love the text messaging and parts ordering features. Thanks a lot guys!

Pros

Omnique is super easy to use and works great for making RO's. I really like that I can log in to my shop from anywhere.

Cons

None really