Appointment book
Supported Operating System(s):
Web browser (OS agnostic)About Omnique
Omnique is a cloud-based auto shop management solution suitable for small to midsize businesses.
Omnique offers various features including estimate creation, parts ordering and appointment scheduling. It is able to integrate with local parts suppliers and enables shop managers to access labor time estimates. The solution allows multiple shops to be connected through a single interface and real-time data can be accessed by technicians and service advisors.
To provide secure access, separate logins are created for each user and administrator and allows them to view only those features that they require. The data is automatically stored on a secure server and off-site backup is provided to prevent any data loss.
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17 Reviews of Omnique
Average User Ratings
Overall
4.88 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2018
Jorge from Texas Auto Center
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Wanted to commend Omnique on their version 5 of the shop management software.
The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.
Pros
It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Thank you for your online help also, it is super convenient and helpful.
Cons
The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster.
November 2016
Darryl from Golden Rule Auto Care
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2016
Service Advisor
Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business!
Pros
Clean, intuitive design with a fantastic team behind it.
Cons
Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon
August 2021
G. Frank from B&S Auto LLC
Verified Reviewer
Company Size: 2-10 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
August 2021
Omnique is worth considering and is constantly improving
Omnique was a great improvement over my previous software. It has made us more effecient, saved us money from vendors by on line ordering, and allowed us to implement pricing matrixes within the program.
Pros
What I like about the software is that it was relatively easy to learn and I have always been able to reach technical support when I have needed to do so. I like the fact that we have the ability to message customers from within the program. It also populates vehcile information from either license plate or VINs through CarFax. This saves time and provides useful repair history.
Cons
I do not like having to go through multiple windows to check parts pricing from different vendors. It also does not generate a specific closeout procedure to go through although you can accomplish the same results.
Reasons for Choosing Omnique
Because other Car-x Franchises were using the software.
Reasons for Switching to Omnique
Auto Repair Boss was too simple, didnot have enough features and required too much work to build estimates.
December 2013
Joe from Simplicity - Mobile Auot Repair
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2013
Plain and simple... YOU NEED THIS SOFTWARE.
This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that.
March 2012
JOHN from 1 STOP Tire & Auto
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2012
Remotely Stupendous!
Highly recommended especially for an owner that has multiple shops; or one that wants to monitor from home, or on the road.
Pros
The main reason I bought this service was that it was the only automotive shop POS system that could be operated remotely. It's Internet based, so they can update new features overnight without the hassle of loading software on every terminal.
Cons
Not really any that I can think of. Anytime we come across an issue, or suggestion, they implement in the next upgrade which is seamless for the user.
