About Omnique

Omnique is a cloud-based auto shop management solution suitable for small to midsize businesses.

Omnique offers various features including estimate creation, parts ordering and appointment scheduling. It is able to integrate with local parts suppliers and enables shop managers to access labor time estimates. The solution allows multiple shops to be connected through a single interface and real-time data can be accessed by technicians and service advisors.

To provide secure access, separate logins are created for each user and administrator and allows them to view only those features that they require. The data is automatically stored on a secure server and off-site backup is provided to prevent any data loss.

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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Omnique

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

June 2018

Jorge from Texas Auto Center

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Wanted to commend Omnique on their version 5 of the shop management software.

The program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures.

Pros

It is a very dynamic program, that once it is set up, will allow you to build a complex ticket in under a minute! If you are building a ticket with something new and realize you need to have it set up, boom! you can just adjust and increase future productivity.. Another good thing is the self populating vehicle and customer information. All together, the program is saving me time and once some more things are dialed in, will streamline my front line make ready procedures. Thank you for your online help also, it is super convenient and helpful.

Cons

The parts interface could use some improvements to be able to compare vendor prices easier. Passing customers/vehicles from iDMS could be faster.

November 2016

Darryl from Golden Rule Auto Care

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Service Advisor

Omnique is a fantastic program with a fantastic team standing behind it. Simple, easy to use, affordable & intuitive. They listen to their customers and make proactive changes to their system. Can't wait for their official cutover to the new HTML5 design. Big thanks to Kris, Erik, Greg, & all the others at Omnique who make it happen. You've changed the way we do business!

Pros

Clean, intuitive design with a fantastic team behind it.

Cons

Current version is a little slow, but I've seen the new version and I know it will be speeding up very soon

August 2021

G. Frank from B&S Auto LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

August 2021

Omnique is worth considering and is constantly improving

Omnique was a great improvement over my previous software. It has made us more effecient, saved us money from vendors by on line ordering, and allowed us to implement pricing matrixes within the program.

Pros

What I like about the software is that it was relatively easy to learn and I have always been able to reach technical support when I have needed to do so. I like the fact that we have the ability to message customers from within the program. It also populates vehcile information from either license plate or VINs through CarFax. This saves time and provides useful repair history.

Cons

I do not like having to go through multiple windows to check parts pricing from different vendors. It also does not generate a specific closeout procedure to go through although you can accomplish the same results.

Reasons for Choosing Omnique

Because other Car-x Franchises were using the software.

Reasons for Switching to Omnique

Auto Repair Boss was too simple, didnot have enough features and required too much work to build estimates.

December 2013

Joe from Simplicity - Mobile Auot Repair

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2013

Plain and simple... YOU NEED THIS SOFTWARE.

This software has reduced my overhead by eliminating servers and leveraging equipment I already had. I am a workaholic and because this software is web based I can use it anywhere. Even on vacation if I need to ship out a quick quote and don't have anyone available to do so. I have saved thousands over Mitchell and all data. Ps you can add customer cars just by getting their plate number and it vins the car for you. No more fat fingering. I have used this software for a couple years and it keep getting better. The customer service is spot on and friendly and knowledgeable. I would like to see Mitchell do that.

March 2012

JOHN from 1 STOP Tire & Auto

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2012

Remotely Stupendous!

Highly recommended especially for an owner that has multiple shops; or one that wants to monitor from home, or on the road.

Pros

The main reason I bought this service was that it was the only automotive shop POS system that could be operated remotely. It's Internet based, so they can update new features overnight without the hassle of loading software on every terminal.

Cons

Not really any that I can think of. Anytime we come across an issue, or suggestion, they implement in the next upgrade which is seamless for the user.