--- title: "Real-Time Labor Guide Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Real-Time Labor Guide. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Real-Time Labor Guide is a good fit for you!" source_url: "https://www.softwareadvice.com/auto-repair/real-time-labor-guide-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Auto Repair Software](https://www.softwareadvice.com/auto-repair/) / [Real-Time Labor Guide](https://www.softwareadvice.com/auto-repair/real-time-labor-guide-profile/) / Real-Time Labor Guide Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auto-repair/real-time-labor-guide-profile/) Reviews [Alternatives](https://www.softwareadvice.com/auto-repair/real-time-labor-guide-profile/alternatives/) # Real-Time Labor Guide User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 46 reviews (57%) - 4 stars: 22 reviews (28%) - 3 stars: 6 reviews (8%) - 2 stars: 3 reviews (4%) - 1 star: 3 reviews (4%) ### Most mentioned pros - Overall, it’s a solid and practical system once you’re set up, especially for managing schedules and invoices. - I would say it’s cheap and it works for a start up shop which is what I used it for. - With fewer bugs and a smoother learning process, it could be excellent. ### Most mentioned cons - We will have to go to something else soon if we can not find a way to integrate with accounting software. - Product is stagnant, no significant features added for year. - pricing, you will get screwed, on real time labor guide ## Real-Time Labor Guide customer reviews Showing reviews 1-25 of 80 (page 1). ### Best Bang for your buck available - Overall rating: 5/5 - Reviewer: Eric H. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have used this software for years and love the features and ease of use! This has cut my service ticket time considerably and is quite accurate with the labor times posted. If you are a small shop then you must have this software to compete with the big boys and show a big time appearance to the customer, it reinforces professionalism and integrity of your shop,I.e. letterhead and breakdown of ticket with an appealing look. I would recommend it to all repair shops no matter the size or location. This software has definitely made me a lot of money and helped ensure to not leave any on the table. #### Cons Wish it had older model cars I work on some older cars and a lot are not on the software and I understand I’m probably in the minority on this #### Reasons for choosing Real-Time Labor Guide Simplicity and cost of use --- ### Great pic for small shops - Overall rating: 4/5 - Reviewer: Charles L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Needs more features in an additional tier or al a cart add ons. I use this daily, incredibly easy to generate accurate quotes, but a POS system its not...yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Overall the product is very useful. The are very few products for small guys to get away from paper & get access to labor guides. Ive tried all of the $20-$50 monthly options as I wanted a cloud based system that I could work with from anywhere regardless of platform. I really think this has helped me attract more business & close more sales due to accurate quoting. Lets face it people want professional & accurate quotes up front...and when they come back to pickup they dont want surprises either- this gains trust. In this regard RT has actually made me more money & makes things more efficient. How can a small shop justify $100-250 per month for Shop Management? Well theres not much out there that will get you running for sub 100 much less the $25/month I promise ya! #### Cons Now for the downsides...Im anxiously awaiting some upgrades- another tier for those of us wanting AR & Inventory, regardless of the info page here there is no inventory- nada. This needs to be fixed. The Customer owed balance needs to me on the main page so you know what folk are due/overdue at a glance instead of drilling into each work order & clicking thru to the end- its ridiculous to have to do that. Multiple tech assignment would be super helpful as well- each labor line should have ability to assign more than one all of the techs- not just one. Adding part vendors on the fly would be nice too but thats nit pickin. We need inventory Customer AR (and report) as well as Quickbooks online integration. I should be able to use this software to see what oil & filters I have on hand at least! All that said, they promise more soon & are adding payment processing- I really hope its soon! #### Reasons for choosing Real-Time Labor Guide Ease of use, price & stability #### Reasons for switching to Real-Time Labor Guide To get the features from Workshop it gets pretty expensive...when you pay that kid on money you expect it to be stable & not glitchy. Had my request & complaints not went ignored for days I may have stayed longer & dealt with it, as there is alot of promise for Workshop. Though when I tried RT & actually saved a ton of time & money & wasnt bogged down with glitches I was sold on RT. WS had many half baked feature sets that were there but didnt work fully only to get aholt of some one and be prodded into spending more $$...then when had to sort out billing errors with overseas CS, thats it Im done! --- ### Labor guide with invoicing not bad - Overall rating: 3/5 - Reviewer: Christopher P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I was happy for the first month. I needed something that had more integration and more functionality. Even though those things cost more money with another company, that’s where I went. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Someone offered me the opportunity to take my Shop to the next level from paper invoices and calculator to something that did most of the work for me. It’s really inexpensive. I would say it’s cheap and it works for a start up shop which is what I used it for. Only a few months so I could get off the ground. #### Cons Invoices are tough to find once finalized for warranty. They are there you just have to do an irregular search. --- ### Auto repair invoicing and labor - Overall rating: 5/5 - Reviewer: Darren R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer service has always been extremely friendly and helpful. For us as a small business the software works perfect. It allows us to customize our invoices and track our customers repairs. Customer service is very helpful with finding labor on old cars or very new cars that may not be in a labor system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, great customer service, pricing, does pretty much everything we want. We’ve stayed with this software for several years. #### Cons In progress tickets drop from system after 14 days. There are times when we are waiting for special order parts that arrive past that period and we have to rekey what we’ve entered already. #### Reasons for choosing Real-Time Labor Guide Options and pricing. #### Reasons for switching to Real-Time Labor Guide System down time, wait too long for customer service assistance and poor customer service. #### Vendor response Darren - Thank you so much for your glowing review! I will make sure we look at the in-progress time frame, but the best way to make sure those tickets are never dropped is to complete them as estimates. Estimates don't show up on sales reports and can be edited and changed into invoices at any time. The in-progress was meant more like an auto-save feature so you wouldn't lose your partially completed ticket if you had a customer walk in and need immediate assistance. Replied May 2020 --- ### Real Time Labour Guide review - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great value. Couldn't run shop without it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The closest you will get to an accurate time to complete operations. this has increased revenues by approximately 20% #### Cons bit weak on larger vehicles such as medium duty trucks #### Reasons for choosing Real-Time Labor Guide Seemed to have most accurate real time labour times. #### Reasons for switching to Real-Time Labor Guide Inaccurate under valued times in other products. when I compared I found I was charging about 20% less than what I should have been charging, I also confirmed my belief that other product was inaccurate on times allowed for most jobs. --- ### JASONS AUTO BODY - Overall rating: 4/5 - Reviewer: Jason T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I just use it because of cost is so low. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use and navigate just have to play with the system to learn its uses. #### Cons I wish it had repair help on some jobs like Mitchell has and like for me I wished they would offer a crash -labor estimator like this. Even tech to tech talk for help would be nice. #### Reasons for choosing Real-Time Labor Guide cost #### Reasons for switching to Real-Time Labor Guide The cost between them made the choice for me #### Vendor response Jason - Thank you for your glowing review! We do try to offer just what a shop needs at the lowest price possible. We appreciate the feedback and are happy to have you as a customer! Replied June 2020 --- ### Useful Tool with Some Rough Edges - Overall rating: 4/5 - Reviewer: Sayyed A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, it’s a solid and practical system once you’re set up, especially for managing schedules and invoices. With fewer bugs and a smoother learning process, it could be excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Real-Time Labour Guide does a great job with Invoice Management and Appointment Scheduling, and the Security gives confidence when handling sensitive data. Mobile Access is handy on the go. #### Cons There’s a noticeable Learning Curve, and I ran into a few Bugs and Issues that slowed things down. Customer Support is helpful, but responses can sometimes take longer than expected. --- ### Making Us Competitive in Real Time - Overall rating: 5/5 - Reviewer: Brenda C. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Updated guides to keep us competitive in a large market without shorting ourselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being competitive with labor rates and not under-charging for services. #### Cons Sometimes it was hard to get the market we are in just right compared to places less urban than us. --- ### customer service & incorrect Labor Time - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered labor times most of the time is wrong make sure you you have different source you can't trust the info which is they getting pay monthly! 30% of time they are wrong #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros ????!!!I'm not sure I like anything about them they been introduced by different company #### Cons we have to call them at least a couple times a month to correct the time labor times incomplete and they supposed to give you credit to correct them. good luck they ignore you #### Vendor response How much trust can you put in an anonymous review? We serve thousands of customers and provide hundreds of thousands of labor times. No labor guide is 100% correct, which is why we are called "guides". But we are always here to take your call, look at the job with you and give you the information you need to complete the job. Most customers appreciate that and tell us it's impossible to get that kind of service from the other guys. They also appreciate how much money we make them by providing correct times when the other guys are off. This is why the smart technician has more than one source. Of course everyone is entitled to their opinion, but again, how much can you trust a reviewer who blasts you anonymously? Replied October 2018 --- ### Exactly What I Needed - Overall rating: 5/5 - Reviewer: Jesse E. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about Real-Time Labor Guide and wouldn't trade it for any of its competitors.... ever. #### Cons There's literally nothing I can think of that is wrong with this software. --- ### Satisfied customer - Overall rating: 5/5 - Reviewer: Juan R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, good reports , accurate labor hrs, easy to set up. #### Cons Repair guide, component locations, schematics #### Reasons for choosing Real-Time Labor Guide Cost #### Reasons for switching to Real-Time Labor Guide Cost --- ### Great Peogram - Overall rating: 5/5 - Reviewer: Will P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i have been using this software for about 6/7 years now and it’s the only invoice program i use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and it makes it legible to customers compared to reading an auto repair invoice from a dealership or other shop where you can’t find what was even done to your vehicle and just see the total. #### Cons the times for the jobs sometimes could be better and more accurate. #### Reasons for choosing Real-Time Labor Guide the price and easy use of the program and learned it very quickly. --- ### Great program - Overall rating: 5/5 - Reviewer: Dale B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a great tool for my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If I can't find a job customer service always helps me price it out! #### Cons Everything works greatfor me. Never had a problem with anything. #### Reasons for choosing Real-Time Labor Guide Price #### Vendor response Dale - Thank you for the great review! We're glad to have you as a customer! Replied June 2020 --- ### Alwsome Real Time Labor Guide - Overall rating: 5/5 - Reviewer: Manuel N. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It Gives you all labors specifically and gives you a/CAUTION when need be to get proper labor. Been user for many years, Definitely will keep recommending.👍 #### Cons When new software updates it takes a minute to adjust. #### Reasons for choosing Real-Time Labor Guide Easy,fast and Reasonable price. #### Reasons for switching to Real-Time Labor Guide Much faster to find labor on parts,and cant beat the price $10 a month. #### Vendor response Manuel - Thank you for your honest and glowing review! We're happy we can help! Replied May 2020 --- ### Great basic system, easy to nav - Overall rating: 4/5 - Reviewer: Dana M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it a long time and good for the money #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use , nice lay out. Simple inputs #### Cons Not saving input values, cannot see last part cost will save sale price but not cost #### Reasons for switching to Real-Time Labor Guide To spendy --- ### EASY TO USE AND VERY AFFORDABLE. - Overall rating: 4/5 - Reviewer: MARCIANO M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros VERY EASY TO OVERWRITE PRICES, PARTS AND JOB DISCRIPTION. #### Cons ENGINE SIZE CODE SOMETIMES NOT LISTED FROM THE LIST. #### Reasons for choosing Real-Time Labor Guide FRIENDLY USER SOFTWARE. #### Reasons for switching to Real-Time Labor Guide LITTLE BIT DIFFICULT TO USE BACK ON THOSE DAYS, DON'T NO RIGHT NOW. #### Vendor response Marciano - thank you for your awesome and honest review! I'm glad you found us easier to us than some others out there. We're happy to have you as a customer! Replied May 2020 --- ### Very Thorough and Accurate - Overall rating: 5/5 - Reviewer: Sean S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple product that is intuitive and fast. Seems to have many features we haven't even tapped into but look forward to taking advantage of. Very well laid out and a must in any shops labor guide arsenal, and extremely reasonable pricing!! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros All the labor guides that are integrated into the big name services like Alldata and Mitchell, don't go back as far as Real-Time does. Easy to navigate, and often includes obscure job tasks I wasn't expecting to find. The range of low to high hours per job is also on point and fantastic feature #### Cons Loses some of the older years as it includes the later models. #### Vendor response Sean - Thank you for your honest and awesome review! We're happy you find our service intuitive and fast. We work hard to make sure it's as easy to use as possible. Replied May 2020 --- ### Repair options - Overall rating: 5/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very user friendly and your are able to customize certain things. I work with farmer so the tax exempt button is nice #### Cons Sometimes the repair performed option are not always there #### Reasons for choosing Real-Time Labor Guide Bang for buck was very good #### Vendor response Mark - thank you so much for your honest and glowing review! We're happy to have you as a customer! Replied May 2020 --- ### Curious - Overall rating: 4/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quick estimates are now possible for my customer's. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Able to use phone app Support does respond #### Cons There no reward when I call to point out errors in Labor Time discrepancies w/ real world experience. #### Vendor response Robert - Thank you for you awesome review. We're happy you are now able to provide your customers with quick estimates! Replied May 2020 --- ### review - Overall rating: 4/5 - Reviewer: Michael V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it as a reference guide to compare with alldata and motors #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros easy to maneuver through has a wide years of coverage #### Cons some times are too generic and are incorrect for specific applications #### Vendor response Michael - thank you for your glowing review! We're so happy to have you as a customer! Replied June 2020 --- ### It been a few years but... - Overall rating: 4/5 - Reviewer: Scott E. - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered Customers always loved having detailef estimate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great fast product. Used daily for years. Customer service was outstanding. Maybe had 1 or 2 access issues, resolved immediately. Alan, who i think may have been owner always helped. #### Cons Occasionally, but really rare labor listed to low. When there was a error, the number was obvious. Just double checked on Napa #### Vendor response Thank you Scott for your great review! We love having you as our customer! Replied October 2018 --- ### watch the times - Overall rating: 2/5 - Reviewer: ralph m. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros easy to use just not accurate on labor times #### Cons not all labor actions are on the program, labor time are wrong on some repairs. usually short you on repair time. --- ### you are falling far short in your product - Overall rating: 3/5 - Reviewer: robert t. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software makes me look more professional to my customer. I'd like to be able to buy the old style trial program but being almost retired and the money is far less I usually have to resort to calling other shops for a true feel of the exact labor time on any given job. Why don't you review some other software programs for ideas, You know there are smarter people all around us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I liked the introductory disc just fine . The service I am using now could be a lot better.I do like the fact that it is available and works fairly easily. #### Cons The labor times are not usually enough on big jobs. I hate to cut you down because you probably are more knowledgeable than myself. I work alone and I can't really afford an exprnsive program. I do like the fact that it is here on demand. even though I have to add time to most all procedures. #### Vendor response Robert - thank you for your honest review. We take your feedback very seriously and will do our best to consider the shop with just one technician who is nearing retirement in our future releases. I'm very happy we help you look professional to your customers! Replied June 2020 --- ### Gets the job done - Overall rating: 5/5 - Reviewer: Steve W. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. Mobile friendly. Allows to adjust time and pricing #### Cons Only being able to create a work order at the end of the process #### Vendor response Steve - Thank you for your honest review and the high marks you gave us. You're right that you can only print a work order once the ticket has been finalized. We should look and see how to give you the ability to print one that is partially completed. Thanks for the suggestion! Replied May 2020 --- ### Labor Guide Review - Overall rating: 5/5 - Reviewer: DANIEL D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The older cars and trucks have jobs that are not estimated with the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The addition of invoice and estimate headings. The ability to compile "jobs" that customer's could pick and chose from. #### Cons Not all vehicles are listed. Older cars and trucks are not listed. #### Reasons for choosing Real-Time Labor Guide It provided labor hours to approximate labor costs. #### Vendor response Daniel - Thank you for your honest feedback. We continually look to add vehicles and jobs to our labor guide, and I will make sure and pass your comments on to our labor research department. Thanks again! Replied June 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/auto-repair/real-time-labor-guide-profile/reviews/?page=2) --- Real-Time Labor Guide Reviews, Pros and Cons - 2026 Software Advice