About Salesforce Automotive CRM

Salesforce Automotive CRM is an auto dealership management solution that helps businesses streamline processes related to performance tracking, customer engagement, lead management, and more on a centralized platform. It enables team members to engage customers with ad campaigns, targeted emails, social media platforms, chatbots, and instant messaging.

Salesforce Automotive CRM allows staff members to collaborate, create RFQ responses, and deliver competitive bids to customers from within a unified platform. It lets employees create personalized customer journeys, transfer vehicle knowledge, and send custom follow-up messages to optimize client engagement and loyalty processes. Additionally, the built-in lead management module allows users to capture, route, an...


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