Shop Methods is a cloud-based auto repair solution that helps auto service providers such as repair facilities, car detailers, car customization shops and more to manage their day-to-day business operations.

Shop Methods provides shop owners with tools to manage work order estimation, job tasks, invoices and customer communication. The solution’s API integration feature allows users to integrate the scheduling tool with existing user websites, and customers can schedule appointments and monitor the status of the work being done on their vehicles.

Shop Methods notifies service managers and technicians via text or email whenever an estimate or invoice status changes. Users are also provided with a central dashboard which helps them keep track of active orders, invoices and estimates along with the resource use.

Services are offered on a monthly subscription basis that includes support via phone, email and through an online helpdesk.

Invoice listings
Invoice listings

Invoice listings

Operations reports

Operations reports

Invoice

Invoice

Text message update

Text message update

Reporting

Reporting

Supported Operating System(s):

Web browser (OS agnostic)



2 Reviews of Shop Methods

Overall rating

5.0 / 5 stars

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Ronny from Limitless Automotive

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Very simple and inclusive shop management software with high versatility.

Great data management with super easy year end review visuals allowing for easy tax setup.

Pros

Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use.

Cons

If anything were to be improved, it would be the implementation of a more colorful GUI.

Review Source: Capterra

David from Highline Imports

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Great software

Using Shop Methods in our dealership, our writers and technicians love it. Much easier to use than our previous system and support by their team is above and beyond anything else we've experienced from a third party provider. Highly recommend them.

Review Source: Capterra

Displaying 1 - 2 of 2 reviews