# Shop Controller Software Reviews, Demo & Pricing - 2026 > Review of Shop Controller Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/auto-repair/shopcontroller-profile --- [Home](https://www.softwareadvice.com/) / [Auto Repair Software](https://www.softwareadvice.com/auto-repair/) / Shop Controller Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/auto-repair/shopcontroller-profile/reviews/) # Shop Controller 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Shop Controller 4.7 [(20)](https://www.softwareadvice.com/auto-repair/shopcontroller-profile/reviews/) Pricing Starting at $99.00 per month Top Alternatives ### About Shop Controller ShopController is a cloud-based online Auto Shop Management Solution that provides shop owners and clients with tools that reduce management tasks and create transparency between technicians, managers and customers, while simultaneously lowering IT support costs. With 24/7 access, ShopController has managed to eliminate the need for local servers, network assistance and backups. ShopController provides franchise management, fleet management and mobility certification services among the many other it is designed for. With unlimited workstations per location, shop owners are given the facility to function with far off locations without worrying about the data getting mixed up or lost. The app creates automatic real-time backup. Parts of heavy-duty vehicles are automatically added to the inventory as soon as they are sold or purchased. It creates customized inventory reports for the managers to identify various parts that need to be reordered and monitor the inventory levels. Additional features include the QuickBooks bookkeeping system that helps accountants go through a one-on-one online session on all the account related reports. All the customer and inventory data are au... tomatically exported to QuickBooks to make sure that it is safe. ## Shop Controller User Interface ## Popular Shop Controller Alternatives Main Product Shop Controller 4.7 [(20)](https://www.softwareadvice.com/auto-repair/shopcontroller-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.50Value for money - 4.72Customer support - 4.65Functionality Pricing Starting at $99.00 per month Alternative Product [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/) 4.8 [(744)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.72Value for money - 4.89Customer support - 4.76Functionality Pricing Starting at $179.00 per month Alternative Product [NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/) 4.2 [(261)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.23Value for money - 4.39Customer support - 4.10Functionality Pricing Starting at $109.00 per month Alternative Product [Shop-Ware](https://www.softwareadvice.com/auto-repair/shop-ware-profile/) 4.8 [(163)](https://www.softwareadvice.com/auto-repair/shop-ware-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.76Value for money - 4.76Customer support - 4.48Functionality Pricing Starting at $249.00 per month Alternative Product [Shop Boss](https://www.softwareadvice.com/auto-repair/shop-boss-pro-profile/) 4.4 [(89)](https://www.softwareadvice.com/auto-repair/shop-boss-pro-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.35Value for money - 4.53Customer support - 4.32Functionality Pricing Starting at $199.00 per month Alternative Product [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/) 4.6 [(660)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.59Customer support - 4.54Functionality Pricing Starting at $39.99 per month ## Shop Controller Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 per feature, per month No plan information available ## Shop Controller Features - Popular features found in Auto Repair Accounting Appointment Scheduling Communication Management CRM Employee Scheduling Estimating Inspection Management Labor Rates Maintenance Scheduling Point of Sale (POS) Service History VIN Lookup - More features of Shop Controller Alerts/Notifications Appointment Management Billing & Invoicing Data Import/Export Inventory Management Multi-Location Quotes/Estimates Reporting & Statistics User Management Workflow Management Work Order Management ## Shop Controller Integrations QuickBooks Online Advanced Integration rated undefined from -1 review Flow Integration rated undefined from -1 review ## Shop Controller User Reviews Overall Rating 4.7 Ratings Breakdown 5 80% 4 10% 3 10% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.7 Functionality 4.7 AL Alfazar L. Verified reviewer Business Supplies and Equipment 501-1000 employees Used daily for less than 12 months Review source Reviewed October 2023 The experience that i had 5 I don't have any problems in this business was very helpful they will help you to grow your business . Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their service was great and helpful user friendly high recommended for everyone this the best to work with Cons: There's no missing it almost perfect great service from this shop controller i had a great experience from you Read More DR Don R. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly 4 it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin #'s for vehicle insurances etc Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles, Cons: it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job) Vendor Response Don, Thank you for taking the time to post a review on Shop Controller. We understand that you feel more comfortable with the previous version of our software. In the updated version, we have recently added integration with Worldpac Speed dial, Epicor, as well as Nexpart to assist in parts ordering. When you use the new software you will have the ability to have the parts imported from the parts catalogs right into the work orders. With the price matrix, increasing your margin has never been easier, as the markup is done automatically. We are glad to hear that our Carfax integration has assisted you in preventing data entry issues. We also agree that Carfax is a great way to save time in the data entry process when entering vehicle information. Finally, we value your business and look forward assisting you in the future. Respectfully, Shop Controller Replied August 2017 Read More BB Brian B. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 We have mixed feelings with this software. You have to remember we are not computer technicians 3 It allows me to run my business Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files. The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile Cons: There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis. Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base. Read More RB Rodney B. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed April 2017 A Really Good Program - Everything Flows! 5 I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional. Overall A really good program that will grow with my business. Pros No contract Great support Flexible - set it up to work your way Access it from anywhere Cons None that I can think of. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: No contract Great support Flexible - set it up to work your way Access it from anywhere Cons: None that I can think of Vendor Response Thank you Rodney, we enjoy having you as one of our most valued customers. . Replied April 2017 Read More SY Steven Y. Used daily for more than 2 years Review source Reviewed May 2017 Extremely satisfied customer since the start of our business in 2014 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem. Cons: I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so. Vendor Response Thank you for the kind review. We appreciate your patronage, and we are glad that you find ShopController easy to use and customizable to your needs. We are currently adding our Tutorial and User Guide as a link within ShopController, so it is easier to find and more readily accessible. We are also adding Feature pages to our website, and we will be sending updates to our clients describing available features as well. All of us here at ShopController are excited to assist you with all of your Shop Management needs and will schedule any additional training required. Replied May 2017 Read More ART T. Verified reviewer Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed September 2018 Worse shop program 3 Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Not much horrible product very slow can't even put a logo on the ro's Cons: Not user friendly, very slow system and horrible customer service Read More JK Jennifer K. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 Love the program. 5 Easy to use. Keeps vehicle history information, customer information Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly. Customer support representative has always been there for tech support wherever i have had any questions. I think we first started using the program when he first started in 2000, And went back to his program after a short lapse. Cons: The newest program is wonderful, however we have stuck with the older version because it is more simplified version, not as many options we don't want or need. Vendor Response Jennifer, Thank you for the review and continued business. Please let us know if you would like a demo of the new features that were recently added to the software. We look forward to many more years of assisting you with your software needs. Respectfully, ShopController Replied August 2017 Read More TT Tara T. Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed August 2017 We build custom vehicles and ShopController is the software that customizes along with us. 5 Being able to customize reports in the Analysis section has helped me get a better look inside my data to help me manage my company better. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the ability to set our program the way we want to use it. Reports and screen views are easy to adjust to fit our needs as a shop. Cons: My biggest issue has been training my people that have weak computer skills on how to use this system. It has so many options that it frustrates the 1,2,3 people. Vendor Response Tara, Thank you for the opportunity to assist you in your Shop Management Software needs. We understand that you may have some challenges training your employees, and we will be more than willing to assist you with the software implementation and training of Shop Controller. Please give us a call, and we will ready to help you in any way we can. Replied August 2017 Read More BW Brad W. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 As a customer for well over 15 years, in my opinion they are the best on the market! 5 It makes running the shop efficient and quick Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For what we use of Shop Controller it is very easy to navigate. The way it is laid out is very easy to see what you are doing. The software's best feature is probable with the support. AnY time we have an issue they are quick to resolve. Cons: My only issue is with exporting some file, but we are running original shop controller and Windows XP, so it's not really Shop Controller s fault. Vendor Response Brad, Thank you for the review and we have enjoyed having you as one of our most loyal customers. Please let us know if we can assist you in any way. Replied August 2017 Read More MV MARK V. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed July 2017 This may sound odd. But dealing with Tech Support, I enjoy Their Love For What They Do! 5 It Work Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software work! They Will Help Customize ( the program ) Your Shop Controller to Fit Your Needs!! The Software is always being tweaked for the good. When I have a concern/problem tech support is very happy to help. The customer support team will bend over backward to fix the problem/concern. I can't speak for all software services. But this one is Worth Checking Out. Vendor Response Thank you Mark, we are grateful to have you as one of our most valued customers and look forward to assisting you. Replied August 2017 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/auto-repair/shopcontroller-profile/reviews/) ## Shop Controller Popular Comparisons [ARI vs Shop Controller](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/vs/shopcontroller/) ## See what companies are saying about Software Advice