---
title: "Shopmonkey Software Reviews, Demo & Pricing - 2026"
description: "Review of Shopmonkey Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/auto-repair/shopmonkey-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Auto Body Software](https://www.softwareadvice.com/retail/auto-parts-store-software-comparison/)

/

Shopmonkey

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)[Alternatives](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/alternatives/)

# Shopmonkey Review

From $239-$499/month 4 plans

Wondering if Shopmonkey is right for your organization?

Our Auto Body Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Shopmonkey

4.6

[(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

Pricing

Starting at $239.00 flat rate per month

### About Shopmonkey

Smart, simple. Built for shop life.

Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do.

Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way.

What you get:

Estimates: Build accurate estimates fast with built-in parts and...

labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself. Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches. Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office. Inventory management — Track parts and supplies in real time so you're never caught short or over-ordering. Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nexpart, RepairLink, and CARFAX.

Do you work for Shopmonkey? [Manage this product listing](https://www.g2.com/products/shopmonkey/claim_requests/new?auto=true)

Wondering if Shopmonkey is right for your organization?

Our Auto Body Software selection experts can help you in 15 minutes or less.

## Shopmonkey User Interface

## Popular Shopmonkey Alternatives

Main Product

Shopmonkey

4.6

[(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.49Value for money
-   4.61Customer support
-   4.49Functionality

Pricing

Starting at $239.00 per month

Get Price

Alternative Product

[ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)

4.6

[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.67Value for money
-   4.59Customer support
-   4.54Functionality

Pricing

Starting at $39.99 per month

Get Price

Alternative Product

[AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)

4.8

[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.72Value for money
-   4.88Customer support
-   4.76Functionality

Pricing

Starting at $179.00 per month

Get Price

Alternative Product

[AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)

4.9

[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.94Value for money
-   4.66Customer support
-   4.89Functionality

Pricing

Starting at $59.99 per month

Get Price

Alternative Product

[NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)

4.2

[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)

Ratings Breakdown

-   4.11Ease of use
-   4.23Value for money
-   4.40Customer support
-   4.10Functionality

Pricing

Starting at $109.00 per month

Get Price

Alternative Product

[Autorox](https://www.softwareadvice.com/accounting/autorox-profile/)

4.8

[(65)](https://www.softwareadvice.com/accounting/autorox-profile/reviews/)

Ratings Breakdown

-   4.89Ease of use
-   4.75Value for money
-   4.80Customer support
-   4.82Functionality

Pricing

Starting at $899.00 per year

Get Price

## Shopmonkey Pricing and Plans

Shopmonkey has four plans. Basic is $239.00/mo billed monthly. Clever is $399.00/mo billed monthly. Genius is $499.00/mo billed monthly. Multi-Shop is custom-priced.

Basic

$239.00

flat rate, per month

Includes Unlimited Estimates & Invoices Two-way SMS & Email Reports Shop Workflow Integrated Payments Parts Lookup & Ordering Mobile Apps for Techs CARFAX Integration RepairLink Integration Nexpart Integration…

Basic plan includes:

-   Two-way SMS & Email
-   Reports
-   Live Chat Support
-   Shop Workflow
-   Integrated Payments
-   Parts Lookup & Ordering
-   Mobile Apps for Techs
-   CARFAX Integration
-   RepairLink Integration
-   Electronic Signatures
-   Unlimited Estimates and Invoices
-   Dark Mode
-   Two Digital Inspection Templates
-   Call Forwarding
-   Built-In Phone Number
-   Centralized Customer Communication
-   API and Webhooks
-   Onboarding
-   Data Migration Assistance

Clever

$399.00

flat rate, per month

Everything in Basic, plus

Clever plan includes:

-   Integrated Payments
-   Time Clocks
-   Digital Vehicle Inspections
-   Inventory Management
-   Customizable Workflow
-   E-Signatures\*
-   Unlimited Quotes & Invoices
-   Reports
-   Shop Workflow
-   Parts Lookup & Ordering
-   Mobile Apps for Techs
-   QuickBooks Online Integration
-   The Back Office Integration
-   Email Support
-   Phone Support
-   Purchase Order and Vendor Reports
-   Time Clock Tracking Reports
-   MOTOR Parts and Labor
-   ALLDATA Integration
-   Quick Reference Guides

Genius

$499.00

flat rate, per month

Everything in Clever plus:

Genius plan includes:

-   Lowest Payments Rates
-   Tire Ordering
-   Labor Guides
-   Vehicle Lookup
-   Diagrams & Procedures\*
-   Google Reviews Manager
-   Automated Estimate Followups
-   Coupons
-   Audit Logs
-   Vehicle Quick Reference Guide
-   Mobile Apps for Techs
-   Parts Lookup & Ordering
-   Integrated Payments
-   Shop Workflow
-   Reports
-   Unlimited Quotes & Invoices
-   E-Signatures\*
-   QuickBooks Integration
-   Customizable Workflow
-   Inventory Management
-   Time Clocks
-   Digital Vehicle Inspections

Multi-Shop

Custom Quote Available

Tailored feature set for multi location

Multi-Shop plan includes:

-   Cross-Shop Reports & Insights
-   Real-Time Data Streaming
-   Central Controls & Permissions
-   Standardized Services, Pricing, Inventory & More
-   Integrated Payments

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Shopmonkey pricing compare to alternatives?

Shopmonkey's starting price is $239.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Shopmonkey4.6[(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/) | $239.00 /mo | Not available | Not available | 4.5 |
| [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)4.6[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/) | $39.99 /mo | Available | Available | 4.7 |
| [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)4.8[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/) | $179.00 /mo | Not available | Not available | 4.7 |
| [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)4.9[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/) | $59.99 /mo | Available | Not available | 4.9 |
| [NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)4.2[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/) | $109.00 /mo | Not available | Not available | 4.2 |

Shopmonkey4.6[(271)](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

* * *

Starting price

$239.00 /mo

Free trial

Not available

Free version

Not available

Value For Money

4.5

-   [ARI](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/)4.6[(661)](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/reviews/)
    
    * * *
    
    Starting price
    
    $39.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.7
    
-   [AutoLeap](https://www.softwareadvice.com/auto-repair/autoleap-profile/)4.8[(748)](https://www.softwareadvice.com/auto-repair/autoleap-profile/reviews/)
    
    * * *
    
    Starting price
    
    $179.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [AutoRepair Cloud](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/)4.9[(163)](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/reviews/)
    
    * * *
    
    Starting price
    
    $59.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.9
    
-   [NAPA TRACS](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/)4.2[(264)](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/reviews/)
    
    * * *
    
    Starting price
    
    $109.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    

## Shopmonkey Features

-   Popular features found in Auto Body
    
    Billing & Invoicing
    
    Customer Database
    
    Labor Rates
    
    Parts Management
    
    Quotes/Estimates
    
    VIN Decoder
    
-   More features of Shopmonkey
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Chat/Messaging
    
    Communication Management
    
    Contact Database
    
    CRM
    
    Customer History
    
    Data Import/Export
    
    Electronic Payments
    
    Electronic Signature
    
    Employee Scheduling
    
    Estimating
    
    Inspection Management
    
    Inventory Control
    
    Inventory Management
    
    Job Tracking
    
    Labor Cost Reporting
    
    Maintenance Scheduling
    
    Marketing Management
    
    Multi-Location
    
    Order Management
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Progress Tracking
    
    Purchase Order Management
    
    QuickBooks Integration
    
    Reminders
    
    Repair Tracking
    
    Reporting & Statistics
    
    Scheduling
    
    Service History
    
    SMS Messaging
    
    Third-Party Integrations
    
    Time Tracking
    
    User Management
    
    Vehicle Information
    
    VIN Lookup
    
    Workflow Management
    
    Work Order Management
    

## Shopmonkey Integrations

QuickBooks Online

Integration rated 4.2 from 24 reviews

PartsTech

Integration rated undefined from -1 review

QuarksUp

Integration rated undefined from -1 review

ALLDATA

Integration rated undefined from -1 review

## Shopmonkey User Reviews

## Shopmonkey customer ratings

- Overall rating: 4.6/5
- Total reviews: 271

### Rating distribution

- 5 stars: 211 reviews (78%)
- 4 stars: 34 reviews (13%)
- 3 stars: 12 reviews (4%)
- 2 stars: 5 reviews (2%)
- 1 star: 9 reviews (3%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.5/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### good repairing tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Games
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

keeps data in full securit,safe time on paperwork,gives fast answer to customers ,makes final bills just in one click.

#### Cons

bit expensive for 1or 2 person ,runs slowly due to heavy load,on phone it can't show it's full features.

---

### Great system, no bugs or glitches

- Overall rating: 5/5
- Reviewer: Jenifer R.
- Industry: Design
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy to use, reliable functions, no bugs or glitches as of yet, and thorough when collecting user info on experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

definitely the ease of using the system and I have not experienced any issues with using it, no bugs or glitches it does exactly the task when selecting it

#### Cons

At times there may be a lot of questions in some surveys but I understand in order to get a thorough response or user experience the questions are necessary for collecting data

#### Vendor response

Hi Jenifer. Thanks for sharing your feedback with us. Sounds like Shopmonkey is working out well for you and your business. Glad to hear it! Thanks again.

Replied October 2026

---

### Easy to use and great for staying organized

- Overall rating: 4/5
- Reviewer: Leah G.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Shopmonkey was easy to learn and helped keep everything organized in one place. Scheduling, estimates, invoices, customer information, and job tracking were all straightforward to use. The interface was clean and not overly complicated, which made managing the business side much easier.

#### Cons

The main downside for me was the price. It has a lot of useful features, but it can feel expensive if you’re running a smaller business or just starting out. Some of the features were also more than I personally needed.

#### Vendor response

Hey Leah, thanks for the kind words about Shopmonkey keeping your shop organized and easy to run! Glad to hear it. Also, we understand your concerns re: pricing and we'll pass that feedback along. Happy to connect you with Customer Success (success@shopmonkey.io) to see if we can find a solution that fits better. Thanks again for taking the time to review us!

Replied October 2026

---

### Great All-in-one Platform

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I like that it combines scheduling, invoicing and inventory tracking all into one platform. The interface is really user-friendly too!

#### Cons

I'd say the customer support could be better. Anytime I've had an issue it's been a bit of a nightmare getting hold of someone.

#### Vendor response

Thank you for the feedback, Danielly. We're glad that Shopmonkey's all-in-one platform for scheduling, invoicing, and inventory tracking has made things easier, and that you've found the interface user-friendly! We're sorry to hear getting support hasn't been smooth, and we'd like to make that right. Our Support team can be reached directly at support@shopmonkey.io or (408) 351-9991, and our Customer Success team is available at success@shopmonkey.io or (408) 381-3171. Please don't hesitate to reach out so we can get your issue resolved quickly. Thanks again.

Replied October 2026

---

### Game-changer for shop efficiency"

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Moving to Shopmonkey allowed us to go almost completely paperless. The customer-facing features—like texting photos of parts that need replacement—have built massive trust with our clients and increased our average repair order value. Their support team is responsive via live chat whenever we run into a question. Highly recommended for modern automotive repair shops looking to streamline their front-counter and shop floor

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

THE DIGITAL CUSTOMER COMMUNICATION ,Hands down a game changer ,The ability to text estimates, digital vehicle inspections (DVIs) with photos, and invoices directly to customers, helps approvals happen much faster .

#### Cons

The COST..It’s on the higher end of the list of pricing compared to older tools ive used before but the time it saved me makes up for it.

#### Vendor response

Thank you so much for this review, Kira. We love hearing that the digital communication tools, texting estimates, DVIs with photos, and invoices, have been a game changer for speeding up approvals and building trust with your customers. Going paperless and boosting your average repair order value is exactly the impact we hope to make. We hear you on pricing, and we're glad the time saved has made it worth it. And it's great to know our live chat support team has been responsive when you've needed them. Thanks again for the review, we're grateful to have you as a customer.

Replied October 2026

---

### Great for modern workflow, but a pricey for tire shops

- Overall rating: 3/5
- Reviewer: Cristin H.
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Shot monkey has modernized our shop workflow and made customer communication much easier. The digital vehicle inspections and text messaging had significantly increased our repair approvals. It is an expensive platform, but the efficiency gains make it solid choice for running a modern Auto repair business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The digital inspection and texting features are excellent. Texting photos of warm tires directly to customers bills and sent trust and speeds up job approvals. The built-in Vin and license plate scanner also make check-ins incredibly fast

#### Cons

The monthly pricing is quite steep for a smaller independent shop. Additionally, the tire inventory matrix and multi-distributor price comparisons could be more streamlined compared to older, dedicated tire software

#### Vendor response

Hi Cristin, thank you for the thoughtful review. We're glad the digital inspections, photo texting, and VIN/license plate scanner have sped up check-ins and job approvals for your shop. We appreciate the feedback on pricing for smaller independent shops, as well as the note on streamlining the tire inventory matrix and multi-distributor price comparisons. Our teams are always innovating and incorporating customer feedback, so we will make sure this is shared with our product team. Glad to hear that Shopmonkey has been a solid choice overall. Thanks again.

Replied October 2026

---

### Strong Performance with Compliance Concerns

- Overall rating: 4/5
- Reviewer: Vanessa B.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ShopMinKey offers a seamless and user-friendly shopping experience, making it easy to find and purchase products quickly. It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Value for money, invoice management, business management, customer support, report and tax, security

#### Cons

I don’t like the fact that it is editable, as this can lead to compliance issues. This flexibility may create risks related to data integrity and trust.

---

### All-in-One Shop Management with Strong Features

- Overall rating: 4/5
- Reviewer: Alissa P.
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Shopmonkey has been positive. It’s a helpful tool for managing operations and staying organized, though there is some room for improvement in usability and stability.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how it combines scheduling, invoicing, and business management into one platform. It makes running daily operations much more organized and efficient.

#### Cons

The system can have occasional glitches, and some features could be more intuitive or easier to navigate.

#### Vendor response

Thanks for the thoughtful feedback, Alissa. We're glad Shopmonkey is helping keep your daily operations organized and running smoothly. That's exactly what we set out to build. We hear you on the concerns you mentioned. Usability and platform stability are areas we take seriously, and your input helps us keep improving. If you run into specific issues, our support team wants to hear about them directly. Reach out at support@shopmonkey.io or call 408-351-9991 and we'll make sure your concerns get the attention they deserve.

Replied April 2026

---

### My Experience with Shopmonkey

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with this tool has been exceptionally great. It has seamless features that helps us fix issues with efficiency.The dashboard is intuitive and very easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like that Shopmonkey has great customer support team that is highly responsive which is very essential as employees do not face any challenges that could cause downtime. The tool has great reporting and analytic capability which helps in diagnosing devices bugs thus enabling us to fix issues on time.

#### Cons

Shopmonkey has been an exceptional tool for us, it has great features that helps ensure our devices are in shape 24/7. I do not have any dislikes.

#### Vendor response

Thank you for your feedback, Cherif! We are glad that Shopmonkey is making workflows and reporting easier for your team. And when you do need extra help, our customer support team works very hard to make sure you're taken care of ASAP. Thanks again!

Replied March 2026

---

### Solid Software for gear heads.

- Overall rating: 5/5
- Reviewer: Ryan P.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I'd say it's a great time saver. There is less training time required for staff. Techs and service advisors can jump in quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it has a very user-friendly dashboard. It doesn’t feel clunky or outdated like some legacy auto shop systems.

#### Cons

It was a little pricey. Shopmonkey can be more expensive than older systems or entry-level shop software.

#### Vendor response

Thanks for the great review, Ryan! We’re glad that our dashboard is saving your team time and that our tools make team training easier. We appreciate the honest feedback and are glad to see those efficiency gains are already providing a solid return on your investment. Thanks for being part of the Shopmonkey community!

Replied March 2026

---

Showing 1 - 10 of 271 Reviews

[See All Reviews](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/reviews/)

## Shopmonkey Popular Comparisons

[ARI vs Shopmonkey](https://www.softwareadvice.com/auto-repair/ari-auto-repair-invoices-profile/vs/shopmonkey/)[AutoLeap vs Shopmonkey](https://www.softwareadvice.com/auto-repair/autoleap-profile/vs/shopmonkey/)[AutoRepair Cloud vs Shopmonkey](https://www.softwareadvice.com/auto-repair/autorepair-cloud-profile/vs/shopmonkey/)[NAPA TRACS vs Shopmonkey](https://www.softwareadvice.com/auto-repair/napa-tracs-profile/vs/shopmonkey/)[Shop Boss vs Shopmonkey](https://www.softwareadvice.com/auto-repair/shop-boss-pro-profile/vs/shopmonkey/)[RO Writer vs Shopmonkey](https://www.softwareadvice.com/auto-repair/ro-writer-profile/vs/shopmonkey/)[Tekmetric vs Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/vs/tekmetric/)[Shop-Ware vs Shopmonkey](https://www.softwareadvice.com/auto-repair/shop-ware-profile/vs/shopmonkey/)[Fullbay vs Shopmonkey](https://www.softwareadvice.com/cmms/fullbay-maintenance-profile/vs/shopmonkey/)[CCC ONE vs Shopmonkey](https://www.softwareadvice.com/auto-repair/ccc-one-total-repair-platform-profile/vs/shopmonkey/)[AutoVitals vs Shopmonkey](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/vs/the-digital-shop/)

[Compare All Alternatives](https://www.softwareadvice.com/auto-repair/shopmonkey-profile/alternatives/)

## Other Top Recommended Auto Body Software

[Clover](https://www.softwareadvice.com/retail/clover-profile/)

**3.8** (617)

Recently recommended **23** times

[DaySmart Appointments](https://www.softwareadvice.com/scm/appointmentplus-profile/)

**4.1** (194)

Recently recommended **17** times

[MiragetLeads](https://www.softwareadvice.com/auto-repair/epicor-eagle-profile/)

**3.0** (3)

Recently recommended **12** times

[Stax](https://www.softwareadvice.com/retail/stax-profile/)

**4.2** (149)

Recently recommended **8** times

Stuck Between Options?

Our experts can help you compare Shopmonkey with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice