All Shopmonkey Reviews
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Shopmonkey Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.5
Functionality
4.5
Pros
"Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great."
"The software is great, I usually have a learning curve with new shop management systems, but ShopMonkey was fairly easy to implement"
"I liked Shopmonkey 1.0 version...the design team for version 2.0 took a very snooth easy to use software and made it much harder to use and requires more keystrokes and mouse usage for functionality..... FAIL..."
Cons
"The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance."
"My first conversation with them after the MANDATORY upgrade where I listed no less then 10 problems or glitches that I noticed within the first day of usage of the 2.0 version has apparently fallen on deaf ears and not a single concern of mine has been addressed or rectified in any way."
"This software has cost us thousands in its lack of efficiency, do your research and go elsewhere, cant even reccomend another place it will have to be what directly coorelates with your business"
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