Shopmonkey vs Yes Management System

RATING:

4.7

(237)

Shopmonkey has 237 reviews and a rating of 4.73 / 5 stars vs Yes Management System which has 46 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (237)
4.5 (46)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 26, 2024
March 19, 2020
Pros/Cons
  • Pros

  • User friendly, easy to learn and a great layout overall. I love that we can two-way message clients, order parts and track our business success.
  • Its easy to use platform is wonderful for both in-house and customers.
  • Cons

  • The only con has nothing to do with Shopmonkey's software, only my lack of knowledge on Quickbooks.
  • BMP wallpaper that I'll miss. Remind me of my youth spent with windows 3.1 playing DOOM.
Read all user reviews
  • Pros

  • Without it being user friendly these features fall flat. They have a great way of tracking tires and associating them differently than parts.
  • Tracking is very good, and can look up customers very quick along with history. Would like more training.
  • Cons

  • Biggest frustration at an admin level is its unfriendliness for multiple locations. A lot of admin profiling, pricing, etc. has to be done 6 times once in each location.
  • Still having problems with different mark ups between different vendors. Recent update also added selections when part# is entered.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos