--- title: "AutoVitals Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AutoVitals. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AutoVitals is a good fit for you!" source_url: "https://www.softwareadvice.com/auto-repair/the-digital-shop-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Auto Repair Software](https://www.softwareadvice.com/auto-repair/) / [AutoVitals](https://www.softwareadvice.com/auto-repair/the-digital-shop-profile/) / AutoVitals Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/auto-repair/the-digital-shop-profile/) Reviews [Alternatives](https://www.softwareadvice.com/auto-repair/the-digital-shop-profile/alternatives/) # AutoVitals User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 63 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 55 reviews (87%) - 4 stars: 6 reviews (10%) - 3 stars: 1 reviews (2%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It speeds up the process and increases ROY while simultaneously keeping the customer happy and long-term retention increases because of all this. - It’s an essential tool for modern auto repair shops." - Overall AutoVitals is a good shop work flow and digital inspection system. ### Most mentioned cons - The app sometimes forgets my login info and I have to input it again when I open it back. - This is where they get you, see you have 30 days from live to cancel and back out well, when 30 days passes you are now locked into your contract for a year or whatever you agreed to and if it's not working for your store that's too bad. - It is not the most user-friendly, but sometimes technicians aren’t that tech savvy either. ## AutoVitals customer reviews Showing reviews 1-25 of 63 (page 1). ### Keep moving forward! - Overall rating: 4/5 - Reviewer: Chad K. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been with autovitals for 13 years, had defiantly help my bottom line and stress! Defiantly would like to see them move forward with new ideas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Work flow management and payroll time tracking. Tee times. Easy access for help from sale rep Shelby! #### Cons Doesn't seem like they are moving forward with in innovated things and no part confirmation been trying to add this for years! #### Reasons for choosing AutoVitals Work Flow #### Vendor response Hi Chad!, thanks for sharing your feedback! It is great to hear that workflow and payroll tracking are big wins for your shop. We are committed to increasing product innovation in 2026 and have big releases on the way including AI technician notes rewrite, AI text campaigns, and a new CRM. See a sneak peek of our upcoming releases here: https://www.youtube.com/watch?v=kgi0Xj5m5Kc&t. Thank you for your partnership over the last 13 years! Replied March 2026 --- ### AutoVitals has absolutely revolutionized my business! - Overall rating: 5/5 - Reviewer: Dennis E. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our customers absolutely love our digital inspections! Our ARO HAS GONE FROM ABOUT $380 to $700+ in the last three years. It makes selling so much easier. #### Cons A ton of bells and whistles we have never used. #### Reasons for switching to AutoVitals Just didn’t move the needle. Inspections weren’t great. Did not help manage workflow the way AutoVitals does. #### Vendor response Thank you, Dennis for the great review! We are thrilled to hear that your customers love it. Your ARO increase is amazing! So glad that selling is so much easier! Thanks again. Replied July 2022 --- ### ease of use - Overall rating: 5/5 - Reviewer: Tyler L. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like how you can take pictures and add a video to show customer what is worng with there car. Makes selling work super easy #### Cons I hate how it has trouble with our point of sale acts up atleast 2 to 3 times a wekk --- ### SCR review on Auto Vitals - Overall rating: 5/5 - Reviewer: Brett S. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very powerful tool that if set up and used properly allows control of customer vehicle progress and the Dailey work flow assignments to the technicians. Good marketing and follow up tools, #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's overall completeness of communicating with customer and the team communicating with each other. #### Cons Learning it all, understanding the relationship with the key indicators, difficulty of developing our own inspection and making it work for us. #### Reasons for switching to AutoVitals Didn't integrate all with the capabilities of Autovitals back when we switched. #### Vendor response Thanks, Brett! We appreciate your review. We're glad you like the communication and marketing tools, we agree that they are very powerful tools that help drive success. Thanks, again Replied June 2022 --- ### Autovitals is the premier product! - Overall rating: 5/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The people at Autovitals have been fantastic to work with. When we had questions or needed help, it was an easy process and quickly resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clients love the digital inspections, communication and it gives them a better understanding of their repairs. #### Cons Is there a downside? Maybe the amount of information when onboarding?? #### Reasons for choosing AutoVitals We had used MyShopManager and Auto serve1 previously. We wanted one that was alll encompassing. Autovitals does that. #### Reasons for switching to AutoVitals Better digital inspections and client communication #### Vendor response Thank you, David, for the review. We are glad that AutoVitals is providing all the necessary tools for you and your customers. Thanks again! Replied September 2022 --- ### Autovitals is changing the way we do business - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Autovitals electronic inspections has increased our ARO By over 10%, and our customer base has appreciated the transparency and information for their services and repairs. In addition, Autovitals Business Control Panel as allowed us to look at data points that have improved our knowledge of our customer base and utilizing the Campaign Manager we are able to market directly to our customers through email and text. Autovitals also provides a coach who can help with questions, suggestions and best practices. Our coach [SENSITIVE CONTENT HIDDEN] has been integral to the success we have experienced. #### Cons Adoption of new systems processes are always challenging, but the juice is worth the squeeze with Autovitals. #### Reasons for choosing AutoVitals Autovitals provided the best support, price point and integration with our POS system. --- ### Awesome service - Overall rating: 5/5 - Reviewer: Lauryn M. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AutoVitals has transformed how we manage our shop. The digital vehicle inspections are clear and professional, helping build trust with our customers. The workflow tools have boosted efficiency, and the reporting features give us valuable insights. It’s an essential tool for modern auto repair shops." #### Cons Had a great experience with AutoVitals—everything worked perfectly, no issues at all! Would definitely recommend #### Vendor response Lauryn, thank you for sharing your experience with AutoVitals! We’re glad to hear AutoVitals has helped streamline your shop’s operations and build trust with your customers. It’s rewarding to know our tools are delivering value, and we appreciate your recommendation! Replied June 2025 --- ### Easy to use and effective sales tool - Overall rating: 5/5 - Reviewer: Jeff E. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to take and share pictures on the inspection reports #### Cons When I can’t change inspection reports from the computer --- ### We are so happy with AutoVitals! - Overall rating: 5/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience with AutoVitals, we are so happy with the product and service! This has increased efficiency and work flow so much, joining with AutoVitals has been one of the best decisions we've made as shop owners to date. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's a great product that has helped us improve our work flow immensely! Their customer service is top notch, everyone is very responsive, knowledgeable, and available whenever we need them. It communicates really well with NAPA Tracs, which is a must for us being an autocare center. We are extremely happy with AutoVitals! #### Cons There really aren't any that come right to mind, they truly do a good job. #### Vendor response Sarah, thank you for the fantastic review! We are thrilled that our customer service and NAPA TRACS integration stand out and that AutoVitals has been influential in improving your workflow and efficiency. We are honored to be a part of your shop's success! Replied December 2024 --- ### Something good - Overall rating: 5/5 - Reviewer: Joshua W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered And all that good stuff Overall experiences made You'd like it try it out do something good with your life #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Auto vitals Invoice management's amazing mobile access great easy views Bugs and issues Don't have many Customer Ports awesome #### Cons I least Value For money It sucks costs too much But it's a really good app you should use it And all that good stuff --- ### Review from Protech Autocare- Autovitals #1 Fan! - Overall rating: 5/5 - Reviewer: Lauran B. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system itself it perfect for us and truly helps us be efficient. The support we recieve from the customer support is quick and easy to get a hold of someone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are able to see all the technicians at once on one screen and see all the customer's vehicles that are here. Everything is easy to use and all right on one page. #### Cons Like any new software; when learning to use the system it takes time. It took us a few years to fully understand and utilize everything we needed. But now we are pretty familiar with it and love it. #### Vendor response Thank you, Lauran for the review. We are happy to hear that AutoVitals is helping your shop be more efficient. Our customer success team is always happy to help! Thanks again! Replied December 2022 --- ### It Helped Grow Our Business - Overall rating: 5/5 - Reviewer: Adam B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered When we started with them we were doing about $600k in sales. This past year we did just over 2 million. Although much of that growth is the team that we have built and the processes that we have made, but I can tell you for sure that AutoVitals played a large part in that growth and made it possible to apply the processes that we wanted to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The original intent of using the software was for digital vehicle inspections (DVI). We had been doing our own Excel spreadsheets for DVI, but it was slower and pictures weren't anywhere near as in depth. Switching to AutoVitals was a no brainers at the time and its helped grow our business. As another gain in utilizing the software, it changed our shop workflow and truly allows us to be a completely paperless shop. #### Cons We started with AutoVitals during its early stages. So, we worked our way through the bugs and/or glitches along the way. Yes, there were frustrating times that the software was not working properly, but I can say that they have worked tirelessly to update the software as needed and those bugs and glitches that periodically come up have been minimized. --- ### Great program! - Overall rating: 5/5 - Reviewer: Stephanie R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really like being able to keep all of our vehicle appointments on a user friendly platform. allowing us to see customer views, digital inspection, contact info, past work and so forth all in one spot so we always know what is going on with each vehicle. #### Cons I didn’t like that the training was mainly videos but regardless still easy to use. #### Vendor response Thank you, Stephanie. We are glad that you are able to use AutoVitals to communicate with your customers! Replied September 2022 --- ### AutoVitals - Overall rating: 5/5 - Reviewer: Tamara G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Special shout out to our Rep [SENSITIVE CONTENT HIDDEN] who's always gone above and beyond to ensure we have all the information necessary to succeed with this software. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is hands down the best decision we've ever made for our business. You cannot put a price on visual representation of required vehicle maintenance items and repairs. The positive feedback we've received from our clientele over the last 6 years in person and through Auto Vitals' CRM program (not to mention the significant increase in revenue) keep us motivated to stay abreast on the latest and greatest features this program has to offer. #### Cons We have not pushed the latest software release in our shop, V5.0.43 we know very well at this time and do not have any concerns with it. --- ### A good picture or video tells the whole story - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Saves time for customers coming down to be shown the severity of the concern with videos and pictures #### Cons Unable to think of anything at this time. #### Vendor response Thank you, John. We are glad to hear that you are saving time with a digital vehicle inspection. We know you will continue to see the benefits of the program. Thanks again! Replied October 2022 --- ### Compared to others - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great inspections and what the customer sees is top notch.Texting communication is awesome. We were able to use it as our main source.Technician time management is great. Tracks all the metrics we need. #### Cons We wish they did management software also. #### Reasons for switching to AutoVitals After comparing to others, and using others, AutoVitals was far superior. #### Vendor response Mark, thank you for your review! We are thrilled to hear that you found AutoVitals to be the best choice for you and your shop. We look forward to supporting your continued success! Replied October 2023 --- ### Great visual tool - Overall rating: 5/5 - Reviewer: Jeffrey G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have liked using it. It has helped make it much easier to explain to customers needed repairs and has created some transparency and comfortability for customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Being able to show customers what we are seeing is a great tool. It helps explain the way behind the repair. #### Cons The delay from starting a work order to it showing up in the program. #### Vendor response Thanks for the review, Jeffrey. We appreciate the feedback. We are glad your customers enjoy the transparency of the needed repairs. Thanks again! Replied July 2022 --- ### Boosted sales by 12% in a year. - Overall rating: 5/5 - Reviewer: Diana R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We were nervous to start using a new software due to all the implementation headaches that come with anything new. We were so happy to see that after just 1 year, our sales went up 12% after being stagnant and our ARO went up 14% last year and this year is already up 11% from last year. So happy we decided to start! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software does the selling of work for us. The software also collects our reviews and sends appt reminders. So handy, it's like having an extra employee! #### Cons The only thing I would wish for is a tech support phone line. Currently, you have to submit a help ticket or research the help page. --- ### Very good value - Overall rating: 5/5 - Reviewer: Zachary P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very helpful to keep jobs organized between techs and SA’s #### Cons It does intermittently have some glitches that can impact the workflow of the shop. But not very often. #### Vendor response Thank you for the review, Zachary. We are happy to help keep shops organized and appreciate the feedback, we are always looking to improve our products. Thanks, again! Replied June 2022 --- ### DVI - Overall rating: 5/5 - Reviewer: Ken D. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered IT'S BEEN GREAT. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros IT WENT PRETTY FLAWLESS SETTING UP AND NO PROBLEMS WITH SOFTWARE. #### Cons THE EDITING TIME FOR MY SERVICE WRITER SEEMS LONG. #### Reasons for choosing AutoVitals THE NAPA PROGRAM HELPED ME AFFORD IT. --- ### Although there’s both pros and cons, this technology has far more benefits than drawbacks - Overall rating: 5/5 - Reviewer: Joshua O. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I’m extremely happy overall. It speeds up the process and increases ROY while simultaneously keeping the customer happy and long-term retention increases because of all this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes it easier to use when facing a customer. It increases the ticket average because customers can actually view the issue and the biggest complaint when someone is coming in for service work on their car is they believe they’re being forced to fix things that aren’t necessary. This takes the guest work out of that for the customer and they can visually see the issue and are more likely to say yes to the repair which keeps everybody happy, both the dealership and the customer. #### Cons It is not the most user-friendly, but sometimes technicians aren’t that tech savvy either. As with any technology, it can be glitchy and freeze, but overall, I’m extremely happy. --- ### Great for modernizing your shop - Overall rating: 5/5 - Reviewer: Luis P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being an old school mechanic at first I was hesitant to use this software for inspections, but now I'm pleased I did the switch. This makes my shop to have a more professional look. Inspection process is quite easy, very user friendly and helps to standardize the procedure across all the shops. I would definitely recommend this to my colleagues in Mexico. #### Cons The app sometimes forgets my login info and I have to input it again when I open it back. Other than that, everything works OK. #### Vendor response Thank you, Luis, for leaving a review. We are very glad to hear that you found the transition to digital vehicle inspections smooth. We look forward to continuing to support your shop's success. Replied December 2025 --- ### Awesome product - Overall rating: 5/5 - Reviewer: Gary G. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Auto vitals is a beautiful software that provides great communication between businesses and consumer definitely worth recommending #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love to communication between the customer and the Business it allows me to keep a current update on my repairs #### Cons The system is pretty good but performance wise it could use a little more speed because the slows and legs from time to time --- ### Motivation Station - Overall rating: 5/5 - Reviewer: MEGHAN A. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with using AutoVitals was satisfying it was user friendly and it succeed all my needs and expectations that I had to motivate my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about using AutoVitals was the way it allowed me to show my team a visual of what we want to achieve. #### Cons If I had to pick out something that I would say I like the least about AutoVitals it would have to be the response time occasionally but hardly at all. --- ### Does just about everything you'd need and then some. - Overall rating: 4/5 - Reviewer: Josh H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with AutoVitals was a good one. Other than the complex explanations in the inspection report and above average pricing for similar software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The feature I liked most was the inspection report. Most customers approved the work to be performed after reviewing this. #### Cons My only complaint would be all the extra wording and explanations that are too long in the customer inspection report. This could be shortened and more matter of fact. ## More reviews [Next reviews](https://www.softwareadvice.com/auto-repair/the-digital-shop-profile/reviews/?page=2) --- AutoVitals Reviews, Pros and Cons - 2026 Software Advice