About Yes Management System

Yes Management System by Pace Software is an on-premise auto repair shop solution that enables users to write and manage work orders, retain customers and track maintenance status. The solution helps repair facilities with either just one shop or multiple locations to use a centralized database and view service orders.

Yes Management System offers analysis solutions that help repair shop owners keep a track of their profit margins and revenue streams. For each ticket, the solution also notifies the users if they are meeting their gross profit goals or not. The solution offers inventory management features and enables repair shops to track purchases, part sales and return parts. Yes Management System has an accounting package to help with daily sales reconcili...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

46 Reviews of Yes Management System

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(29)

29

4 stars

(12)

12

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 46 results

August 2017

Martin from Motor Works

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family.

Pros

The breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website. The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly. Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs. Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more. In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us. The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are!

Cons

Due to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this. Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too.

January 2017

Lisa from Precision Automotive

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

This software will make you money!

This software was not the easiest to set up, but after setting up job kits one time they can be used on any make, model, and year vehicle when using Activant in combination with Yes. You can build a timing kit fully loaded and complete an estimate in about 3 minutes with labor and parts prices. The support is the best. Any time I had a question about wanting to be able to do something with this software they were there to show me that it could be done. I highly recommend you invest your time and money into YES and it will change the production in your shop.

Pros

It makes building estimates faster and easier than any other software. You can have labor and parts prices and availability in minutes.

Cons

It takes some time to set up job kits and learn how the software works. But it is still worth the investment of time. Because in the long run you will save much more time than it takes to get set up.

February 2017

Brian from Brian's Auto Repair, Inc.

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

February 2017

Big promises, slow or no delivery.

AS it was presented, this product sounded great. The integration was rough, cumbersome, and problematic. We have paid a monthly support fee for years, but can't ever seem to get through all the programming errors that are constantly popping up as they modify the program. The GL quick-books integration has never been seamless or 100% accurate. In hindsight, I wish i would have gone another direction. It may work great as a stand alone program, but it hasn't worked good with other programs besides quick-books and wrench-head consistently.

Pros

customer database

Cons

integration and support

May 2017

CURTIS from RASK'S AUTO SERVICE

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2017

I DARE SAY THAT JENNIFER WA VERY HELPFUL AND FOUND A WAY TO MEET MOST ALL NEEDS RATHER SWIFTLY.

CLEAR CONCISE INVOICING, INVENTORY, BOOKEEPING, SCHEDULING AND CUSTOMER HISTORY. ALL THESE ARE NEEDED TO REMAIN ON THE EDGE OF GROWING AND MOVING FORWARD.

Pros

I LIKE THE VERSATILITY AND COVERAGE OF SPEEDING UP OUR PROCESSES IN BUSINESS. QUICK, SLICK AND TRICK.

Cons

IN THE PAST SOME OPTIONS WHICH WERE VERY USEFUL TO US WERE DROPPED FOR UPGRADES, THESE WERE USED ALOT BEHIND THE SCENES TO WORK ON OUR BUSINESS AS OPPOSED TO IN IT. THESE SHOULD BE MADE AVAILABLE AS OPTIONS AT LEAST. CASE IN POINT THE INVOICE NUMBERS WERE NOT ABLE TO BE EXPORTED TO QUICKBOOKS UPON MY ENTRY TO THE SOFTWARE. WELL PLAYING INSIDE OF IT FOR A SHORT WHILE I FOUND THAT ADDING A SYMBOL,# TO THE INVOICE NUMBER ALLOWED IT TO GO RIGHT THRU WITHOUT FAIL. FUNNY THING WAS I WAS TOLD IT WASN'T POSSIBLE. OH BY THE WAY OUR NEXT UPDATE A WEEK LATER.... WAS FOR THE INVOICE #. WE BUY COMPUTERS AND PROGRAMMING TO WORK FOR US, NOT US TO WORK FOR IT.

May 2017

Terry from Tire World Inc.

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

May 2017

For the most part Yes and Rick have been a good experience. I know our business matters to them.

A huge learning curve.

Pros

Yes is typically versatile to accommodate most operational desires. Over the years the good thing about Yes is its versatility and the bad thing about Yes is its versatility. For us it gets the job done or we wouldn't still be using it. As we look to the future I hope Yes can keep up with the times so we are not faced with having to switch. I realize it is harder for a smaller company to accomplish this, but appreciate their loyalty to us.

Cons

Market Manager-Used for a few years now uses another outside company. Bought Time Clock and still are punching time cards. Don't trust it for payroll and it won't automatically figure overtime. Biggest frustration at an admin level is its unfriendliness for multiple locations. A lot of admin profiling, pricing, etc. has to be done 6 times once in each location.