About Leapwork

Leapwork is a cloud-based no-code test automation platform, which helps businesses create and execute tests and processes across multiple environments. Features include debugging, parallelization, recurring tests, compliance management and approval process control.

IT professionals can record processes in context, validate steps and input data, letting Leapwork build processes in a graphical flowchart with logic. It lets supervisors schedule automation flows on local or remote systems, determine an agent’s resource usage and plan tests with time estimates. Teams can collaborate to share assets and protect confidential data through access control. The platform also helps IT users analyze various connections, track member’s contributions and receive exception re...


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42 Reviews of Leapwork

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(24)

24

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

December 2019

User Profile Picture

Merdan from Vabi Software

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

Automated testing without any knowledge of coding.

We use Leapwork for regression testing. Leapwork is integrated in Microsoft Azure DevOps. We have chosen for Leapwork because the testers are non-developers without developments skills. The tests are easy to make with building blocks. It is easy to make test a web application and desktop application in the same flow.

Pros

Don't need any knowledge of coding. Easy to learn, also for non-developers. It is compatible for web and desktop applications. Great customer service and support.

Cons

Desktop flows are slow Not for small companies

September 2019

John from Novo Nordisk

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

Focus on making tests and not only writing test code

Leapwork has solved a big problem for my team in regards to performing our user acceptance testing on new releases and upgrades of the software are responsible for deploying. The platform feels a little immature at terms in terms of the community support but there is a very solid foundation there to grow on.

Pros

I think that the codeless interface is a brilliant idea and increases the efficiency of the testing team significantly. For my team, where testing is just one of the responsibilities we have when upgrading and patching the product, we don't want to start training people up on programming languages so that they could start writings tests. With Leapwork the learning curve is very shallow and people can get started right away. I am impressed with the selection of blocks that have been included and haven't required any functionality so far that there wasn't either a block for or a could make a simple sub-flow for. The strategy editor, which is used to decide how to identify the GUI elements being manipulated, is really really clever!

Cons

The debugging functionality needs to be improved. When running complicated flows with mutiple sub-flows inside, when a bug occurs it is difficult to dig down into the sub-flow where the problem occured, and even when you've reached it there is no context specific data on the variables feeding into or out of the trouble making block. I don't think that their approach to customer support is correct, and I have spent hours spinning my wheels as I carried out long conversations with their support stuff via a chat window on their homepage. Some of the initial steps that are required, like making a test flow to log onto the Leapwork agent server, were not clearly explained.

Reasons for Choosing Leapwork

Our testing team didn't have any programmers in it so we would've faced a big hurdle to train everyone up enough to use the other tools, even with their workflow recording options. Leapwork was the correct decision for us.

September 2017

Jon from Aurora Cooperative

Company Size: 501-1,000 employees

Industry: Farming

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

September 2017

At times it is not as stable as I would like. But over all it is the easiest solution i have found.

Many I have the ability to rapidly build tests.

Pros

I like the ease of use. I love the ability to create blocks. I like the API it is very user friendly. I like the video in the reports. I love the ability to work remotely on an agent to build tests.

Cons

It has a tendency to crash. In on particular instance an adhoc schedule got stuck running and filled up the HDD. I was forced to restore the server from backup.

Response from Leaptest

Replied January 2018

We're sorry to hear about your experience with Leaptest crashing. We hope our support were able to help you out, and we're continuously working to improve stability and performance.

December 2019

Kyle from Funeral Directors Life

Company Size: 201-500 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

LEAPWORK Has Helped Us Create Better Software

We are automating the tests for our digital contract platform to make sure our agents in the field always have a reliable software that doesn't have any bugs or issues. We have been able to create tests to cover all of our compliance for each state so that our agents and funeral homes are always 100% compliant with the contracts they create.

Pros

- Ability to create automated tests for a thick client - User friendly views for creating tests from a flowchart - The ability to scheduled tests

Cons

- Scheduled tests couldn't deliver notifications to multiple emails - Email validation was very strict. - Electronic signature image recognition was slow and timed out frequently

Reasons for Choosing Leapwork

We were able to figure out how to configure tests in LEAPWORK almost instantly compared to other products we looked at.

December 2019

Koen from Truelime b.v.

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2019

Serious gaming

We use Leapwork to run flows for regression testing whenever a software update is released to test, acceptance or production sites. Also, we use Leapwork to frequently run flows to verify that specific pages, functions or API's remain available. We consider it a challenge to specify which flows we need, rather than how we can create and maintain them ... thanks to Leapwork.

Pros

Leapwork is a visual object oriented tool for creating flows that automate repetitive actions in the operation of software, both for desktop apps and for websites, ideal for testing! No matter how simple or complex the flow, there are actually little restrictions because the set of building blocks is very complete where each block also has a rich set of options to specify its actual behaviour. Better yet, the set may be expanded with custom made reusable subflows as blocks for commonly executed general actions such as logging into an environment or application or opening specific web pages, ensuring that the flows remain easy to understand at each level and easier to maintain. An extensive set of examples makes it very easy to give it a go and when I do then encounter a problem in applying Leapwork, the helpdesk helps me out using a very efficient chat. Flows may be executed interactively on a desktop or laptop or on a server, on BrowserStack or on a Selenium Grid, but also may be scheduled to run automatically at specific moments. Also, these schedules may be started from DevOps or by calling the REST API from e.g. Powershell scripts.

Cons

Leapwork is a very flexible and versatile tool that is fun to use. But when you flip that coin, it turns out it also is easy to make flows that are difficult to maintain. And yes, it takes some self-control not to step into this trap. But then, I made flows for adaptive websites that run on various window sizes and on test, acceptance and production sites ... all in the same flow! The reason why complex flows sometimes are not easy to maintain is because Leapwork has only limited options to execute flows step-by-step. This makes it difficult to pinpoint the exact location in the flows where things go wrong and therefore need some tweaking. The tweaking itself is easy and straightforward, but finding out where and when and why is a challenge. Also, it is not easy to output specific information without the need to go through the complete log that the flow creates.