About Testim

Testim is an automated testing solution designed to help businesses leverage artificial intelligence (AI) and machine learning (ML) technologies to build, configure, record, execute and maintain tests. Administrators can organize tests using folders, labels and plans based on release, user type or feature and gain insights into team productivity, recurring failures and trends through reports.

Testim allows organizations to create, update or debug tests and capture authoring actions such as iframe iterations, drag-and-drop, multi-tab usage and text entry. Managers can modify, delete, reorder or add recorded steps, adjust timeouts and export tests as code to edit in an integrated development environment (IDE) according to requirements. Additionally, businesses ca...


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29 Reviews of Testim

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Showing 1 - 20 of 29 results

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August 2018

User Profile Picture

Noam from FieldIn Tech

Verified Reviewer

Company Size: 11-50 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

It's an amazing product. Stable tests created in minutes & results are easily analyzed.

We are very satisfied with Testim. It easy to use & Provides great results in minimum time. We definitely recommend it as a main testing platform!

Pros

With Testim, our time from development to Production has decreased to minutes. It allows us to test new features in no time with full regression test coverage & CI integration. Test stability is very high, the results are easy to read and diagnose.

Cons

we still have some difficult with image verification (on dynamic map).

Response from Testim

Replied October 2018

Hi Naom, thank you so much for your feedback. We are proud to serve customers like you and your team. We strive on making automation simpler and reliable and glad that you are seeing the results of that. We do use a 3rd party vendor for image verification specifically, it is not part of Testim but we could still ensure we make that integration seamless for you so that, you do not face any problems. We have noted your feedback. Meanwhile, if you are not specifically looking for pixel level validation (for which we use our 3rd party vendor), what you could do is you could use other types of validations available to you within Testim like element visible, element not visible etc to check whether the right element is getting displayed. Check out this help document for more info - http://docs.testim.io/getting-started/validations. We value your business and we are always there to support your team 24/7.

August 2020

Katya from Trax

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2020

I believe that Testim.io is present and future of automation

From my experience with different automation tools in the past I wholeheartedly believe that "Automation is not an auto-magic". To be efficient, it requires investment. And open source automation tools are not that free as it might seem. I have been dealing for months with all these "around automation" issues - setups, configurations, environment maintenance, and other technical infrastructure which is important because automation won't work if I don't handle that, but the time that was left for really authoring tests which could show actual value was about 20% of my time (not even talking about dealing with locators and other ongoing maintenance). This is why I truly believe that to bring real value to my company it would be most effective if we hand over this "side-effect headache" to external professionals who will take care of everything but the business flows and we will add coverage much faster. Testim gives great value for money allowing to deliver high quality software in a shorter time. Additionally, Testim is more than just software. It is also a community, shared by Testim staff and customers, where we have the opportunity to exchange customers experiences, participate in road map reviews, join various automation expert panels being held on an ongoing basis and this whole thing increases our level of expertise providing the opportunity to share and learn. This professional growth of employees is definitely a gift companies gain from their cooperation with Testim.

Pros

Testim did great job investigating and addressing all famous automation pain points. First, they take care of all the "side work" (environments, code libraries, setups, versions, etc.) allowing companies to fully concentrate on increasing testing coverage of their business flows. Second, being stable, reliable and intuitive solution, it allows achieving impressive outcome quite fast. Following best practices, it is quite easy to build very scalable automation project. There was nothing I couldn't achieve with Testim using it for almost a year by now. Next, the Smart Locators mechanism proves itself de-facto: UI changes but tests keeps running identifying the elements by alternative identifiers. Last but not least, reporting tools are highly self explanatory allowing developers to easily analyze failures and release QA bottle neck. To summarize, Testim.io is quite a robust tool allowing to establish and maintain effective automation using both codeless and coded techniques. It is important to understand, that technical background is required to achieve success in automation project. Record&Play is a great start, however in order to be scalable, following the concepts of programming basics (such as reusable components, parameters, loops and conditions) is essential in order to be able to always extend the coverage rather than spending time on tests' maintenance upon application changes. Having the availability (and passion ) is all you need in order to succeed with Testim.

Cons

There are always things to improve to any software and I have a list of my "nice to have" enhancement requests which is being addressed in our Product-Customers channel. None of them is a showstopper.

Reasons for Switching to Testim

We wanted to involve our manual QA engineers in automation so we needed more intuitive solution for non coding experts. We wanted faster root cause analysis upon tests failures. We wanted to concentrate on adding business flows testing coverage and minimize dealing with setup and maintenance.

April 2021

Jenny from Haynes and Company

Company Size: 11-50 employees

Industry: Market Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Super easy to learn software; comes with the most helpful & professional team.

Honestly this experience so far has been amazing. We're a small company so I'm the only one who does QA. I used to have a really long regression-testing process that took me several hours to do solo. This is going to save me so much time. In addition, the Testim.io regression suite caught something this week I wouldn't have been able to catch manually. I'm thrilled with this system.

Pros

1. It is super easy (and insanely fast) to record tests with little to no technical knowledge. 2. Where technical knowledge is needed, there are a lot of resources and guidance for me to use. The support team on Live Chat has been phenomenal, and they were available at like 11 PM at night. 3. If a test breaks for whatever reason (e.g. construction was done on the page so an element got removed), it's actually not that hard to re-record the test. You can keep whatever steps were working, delete the steps that don't work, and re-record from there.

Cons

This is just a wishlist of things I want: 1. The ability to run mobile tests on Safari, Firefox, and Edge 2. A predefined step for validating the comparison of two things (e.g. Text A is numerical and is greater than or equal to the number in Text B) 3. A predefined step of validating a whole div instead of a single element 4. The ability to run tests across multiple browsers without using CL

Reasons for Choosing Testim

Testim seemed the most user-friendly, and the entire team from sales to support has been amazing to work with. Thank you [SENSITIVE CONTENT HIDDEN] for making it easy on me!

February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

3.0

Functionality

3.0

February 2019

Is Testim customizable?

Pros

Easily usable and can be used by anyone.

Cons

It doesnt look customizable. Suppose I need to add certain if else or loops to it, i cant find a way to do so

Response from Testim

Replied July 2019

First of all, we are glad that you found Testim easy to use. We try to abstract all the features within their specific sections to provide a minimalistic approach with our UI design. Secondly, Yes, Testim is customizable. It is one of the primary features of our platform, where teams can add their own custom code using javaScript and also can make use of Configuration files and run hooks to talk to any external databases such as excel, SQL etc. You will find information about this in these 2 documents. https://docs.testim.io/en/articles/371899-custom-validations-and-actions and https://docs.testim.io/en/articles/371984-configuration-file-run-hooks. In summary, if there is something the tool does not provide, you can add your own code for additional functionalities.

March 2021

Ami from Explorium ltd

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Testim is a good automation framework

Pros

great support and product with a lot of features and new features introduced very often

Cons

hard to hire people with relevant experience

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Testim filled in the automation gaps for our teams

The customer support and training met all of our needs. They are responsive and are quick to guide the team to solutions to our issues and concerns. Providing a view of the run reports is very helpful to our management team and Testim provides us a way to share updates and needs.

Pros

Automating web apps with a fast start up and little training was the draw for my team. We were able to onboard others that normally would not automate tests to assist us once trained on Testim and our standards. Everyone was excited about the use of Testim with our API integrations for the UI, and the flexibility of using variables and shared steps make an important part of our automation tool set.

Cons

The step comments are on the far right and we would like to see them as hover tips. Drag and drop could be included. Once a test fails in the grid, no email alerts are provided until the suite passes again. Scrolling in the app under test has to be worked around.

Response from Testim

Replied October 2018

We really appreciate your feedback. We strive hard to make our tool really easy to use for people coming from any background and glad your team felt the same way as well. We have made note of your request regarding your comments preferences. As for Drag and Drop, they automatically get recorded when you perform that action. If you check out this help document - http://docs.testim.io/advanced-steps/drag-drop-step, we give more details about it. In order to get notified when a test fails on the grid, you can use our scheduler feature and add your email address to the scheduled run to get notified - http://docs.testim.io/run-and-understand-your-test-results/scheduler. If you use a build tool like Jenkins, Travis CI, Team City you can configure the job to get email notifications as well. Let us know if this helps, if not you can always reach out to us to better help you out

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2018

UI Automation Simplified

Pros

Testim is extremely accessible for those who are non-technical as tests can be authored without writing a single line of code. Testim also has the flexibility for those who are familiar with code to author personal enhancements to the existing Testim functionality. Customer support is always active and addresses any issues very quickly.

Cons

The learning curve for using the software can be both simple and steep. It is simple in the fact that users can simply record their actions and have Testim replay them. It can be complex implementing some of the deeper functionality Testim offers such as grouping test steps, using dynamic test parameters, and dynamic data sets for reusability.

Response from Testim

Replied October 2018

We are super excited that you find the tool really simple and easy to use. As you mentioned, we also wanted to provide the flexibility to project teams and organizations to extend the functionalities of the tool using JavaScript and HTML. This way programmers can use the tool as well apart from just non-technical people. We totally understand that all new concepts, including some of the features in Testim can take some time to learn. We had to add grouping, dynamic data driven testing and other functionalities to our tool, as our customer applications were complex and we had to provide more flexibility to handle some scenarios. While trying to learn the different features available within Testim please do not hesitate to check out our helps docs - http://docs.testim.io/ and also contact us with any questions. Thanks you so much for the feedback!!!

August 2018

User Profile Picture

Gilad from Forter

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great!

With good tests you can find out exactly what is getting broken with ease. Makes like easier than trying to reverse engineering what happened and where.

Pros

Powerful tests which requires no code Big variety of functionalities Intuitive

Cons

Could slow down merges if you dont run in parallel

Response from Testim

Replied October 2018

When we built Testim our main focus was to get everyone in the team involved in test automation whether they came from a programming background or not. Thus, you see the benefits of it where you don't need to add any code to do complex automation. We are really glad that it worked out for you. Also, we would love to better understand why you faced slowness in code merges when running Testim tests in parallel. The reason I ask is, Testim tests when run on Testim provided grids, run independently to the code merged in a 3rd party versioning system. And our grid is setup to handle multiple concurrencies in tests. So you should not be having an issue with code merges. When you get a chance please do not hesitate to contact us via the chat box or email us to better help you out in this regard. Thanks for your feedback

September 2020

Anton from Totango

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best automation tool I worked with

Really best solution that I worked with. We just ran a successful automation infra in 1/4 time that we could do with Selenium

Pros

It's very quick and easy to build a successful automation infrastructure that finds bugs in our product

Cons

1. For me missing the option to see the overall network logs per all tests that ran. It can be a very good feature for testing. Even if test passed, sometimes there are some bad network responses that can be good to examine them 2. Missing option to see the failed test that passed in rerun

August 2020

Rom from Totango

Company Size: 51-200 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Best tool to run UI tests

integration with other tools is very easy great support We really enjoy this product and we use it for every deployment

Pros

integration with other tools is very easy great support

Cons

We really enjoy this product and we use it for every deployment

May 2021

Rene from Debtx

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great code-less QA automation testing tool

My experience has a positive one. The tool does it says, and it does it well. It's easy to use and easy to maintain. The team picked it up pretty quickly. No coding necessary.

Pros

The product is easy to use, with intuitive features

Cons

Sometimes I can wait for a while for support...

Reasons for Choosing Testim

Price, ease of use and its reputation

Reasons for Switching to Testim

Katalon raised the price for a critical service to our CI pipeline. It became unaffordable.

July 2017

Liad from 2020.VC

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

We got to 80 tests in 6 weeks. This is far better than Selenium or other tools

We significantly improved the speed and quality at which we release

Pros

Super easy to use, connect to the CI and discover/fix bugs. You get an indication about very step including screenshots so you can see compare the expected outcome vs. the actual one. In about 2 hours we authored 12 tests and connect them to our Jenkins. They ran smoothly for a dew days. We actually discovered a number of bugs using the system. Today we have about 80 tests running on every code push testing IE, Chrome, Safari, Edge and Firefox. We use little custom code (JS). This is much easier than Selenium and much more stable! By the way their documentation and support are great. If you need assistance they have ppl responding through the chat all the time. In most cases they will point you to the docs, which is find to be very helpful

Cons

Organizing the test could be done better. When you're getting to a few dozen tests numbering them in a certain order is required

Response from Testim

Replied October 2018

Thanks for the review and the candid feedback Liad, much appreciated. Since this review was posted we have added more ways to organize your tests. Please refer to this help document for more details - http://docs.testim.io/tests-management/dependencies-and-ordering-of-tests. If you have more questions please do not hesitate to contact us and we can better help you out. Thanks for your feedback.

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

August 2019

Testim is intuitive and could be an easy way to introduce automation

Pros

I could record and run a test within 15 minutes of getting into the tool.

Cons

The grids are complicated, and we had a hard time learning more with the resources available.

Response from Testim

Replied August 2019

Thanks so much for the feedback. We are glad to know that you were able to start authoring and executing tests within 15 minutes of you getting into the tool. Happy to see people finding Testim easy to use. As for your point related to grids, we provide grids for paying customers and also integrate with Saucelabs, Browserstack and other 3rd party grids. The setup usually takes about a minute and once that is done, you simply choose the grid you want to use in the drop down list box (if you are using our built in scheduler - https://docs.testim.io/en/articles/632267-scheduler) or you can pass the grid name via our CLI (Command Line Interface). Since you were a trial user, the CLI is disabled and also we allow execution only on 1 browser. So you may have faced some difficulty. If you are interested we can show you how to use multiple browsers and integrate with any grid system. Please email us or contact us via our 24/7 chat support. We would love to help you out. Thanks for the info.

February 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Best software for automation testing

By getting tested our softwares through this software we are givng our customers a quality product

Pros

It is very easy to understand. New trainee and people can easly understand it after one time guidance. Do the things in very less time which helps us to makes our productions more faster as well as its customer support is also very good.

Cons

As if now we have faced issues with some dynamic testing things else everything is fine with testim as it is a good tool for automation testing for technical and as well as for non technical person

Response from Testim

Replied July 2019

Thanks a lot for the great review comments. One of the main goals of Testim is to bridge the gap between technical and non-technical people. We also work hard to make automation more stable with the use of our AI based locators. Glad that you and your team were able to experience this first hand. I see that you faced some issues when doing dynamic testing. Handling dynamically changing attributes and doing data driven testing are some of the main features of our platform. So, if you get a chance please contact our 24/7 customer support and we can help you with that.

July 2019

User Profile Picture

Bharat from OATI

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2019

Good automation testing tool

Pros

it is very easy automation testing tool. Which require no code but gives the best and variety of functionality.it is extremely easy who are non technical. Users can easily record their action and send directly via emails.

Cons

Overall it is good tool but seems it doesn’t work on Firefox.

Response from Testim

Replied July 2019

Thanks for the feedback. We are glad to hear that non-technical users in your team can easily author, execute and maintain automated tests in Testim. Also, Testim is built in such a way that you record any test using the Chrome browser and then you have the option to play that test in any browser you want including IE11, Firefox, Edge and Safari. We have Testim Chrome extension that helps to do all the recording. It is hard to build Testim extensions to support all the browsers as there are more browsers than we think. So, record tests on chrome and play it on multiple other browsers. You can find more info on multi browser testing here - https://docs.testim.io/en/articles/451206-running-tests-on-multiple-browsers. In case of any more questions please contact our 24/7 customer support and we would love to have the pleasure to help you out.

August 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Nice continuous integration support

Pros

We find that the available continuous integration support has been quite helpful.

Cons

The "self-learning" aspect doesn't seem to do quite as much as what I was thinking/expecting it might do, but overall the tool has still been quite beneficial for us.

Response from Testim

Replied October 2018

We worked hard to ensure teams and organizations can seamlessly integrate their automated tests into their CI/CD pipeline and glad that it worked out for you as well. In terms of the "self-learning" mechanism of our AI, we are constantly training our AI to make it more smarter and learn faster. You will start seeing the benefits of it sooner than later as you write and run more automated tests. Thanks for your valuable feedback. It means a lot to us.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2018

A simple solution for automating front end testing

First and foremost, their customer service is fantastic. I have never seen such fast responses (within minutes).However, I think it's unfortunate that their pricing is based on seats which makes it harder for example to expose just controlling test runs or dashboards to managers (or costly). Also, the number of projects seems to be fixed in the contract. I think they could easily be more flexible on those two parameters, and the number of test runs (which are also dictated in the contract) actually would still protect their service being flooded.

Pros

The software runs very reliably and stable. Overall its very easy to use, and I was even able to teach non-technical people to use the system, and write their own test cases.

Cons

Unfortunately, it does not work in Firefox that well.

Response from Testim

Replied December 2018

Thanks for your review and feedback! We have recently updated our pricing, and have added read only users for the exact use case that you mentioned. These users will be able to access dashboards and reports. Please contact us at product@testim.io so we can discuss how to set this up for you.

August 2018

User Profile Picture

Micah from Ravn Development

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Great Product! Best on the market.

Pros

Mostly simple to use but when it's not, support is quick and very helpful.

Cons

Sometimes tests fail for unknowns reasons and the pass upon subsequent executions. So the product is mostly stable but slightly unreliable at times.

Response from Testim

Replied October 2018

Hi Micah, thanks so much for your feedback. It is customers like you who make our product better. As for the rare cases you were seeing some tests fail when running via Testim, one possibility is, the element has dynamically changing attributes. In which case, we can open up the dynamic locators in the properties panel and ignore the dynamically changing attributes. This way the tests will look only at the static attributes and will be more stable. If you have questions on how to do this please feel free to reach out to us via the chatbox or email us. We will be more than glad to show you how. We have been constantly training our AI to strive towards 100% reliable test runs. You will see the effects of it sooner than later as we have been fine tuning our algorithm on a daily basis. Thanks so much for being a valuable customer for us.

April 2021

oussama from scolab

Company Size: 11-50 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2021

easy to use

I'm happy cause it's my first cloud automation tool I used ever, and I like the way the team behind is improving it each day.

Pros

easy to use and the learning curve is really short, and you can go deep as you can use it for simple automation.

Cons

to move multiple steps at once is not possible sometimes the locator does not work correctly, you to improve the locators manually

August 2020

Maor from Microsoft

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

True game changer

We have gone from no tests to running over 150K a month. Regressions pushed in have significantly reduced

Pros

Best recorder on the market Dynamic locators reduce flakiness Root cause analysis is super easy with Testim tooling Support channel is great

Cons

Admin tooling is insufficient for large organisations

Reasons for Choosing Testim

Overall better product, albeit not free