About Testim

Testim is an automated testing solution designed to help businesses leverage artificial intelligence (AI) and machine learning (ML) technologies to build, configure, record, execute and maintain tests. Administrators can organize tests using folders, labels and plans based on release, user type or feature and gain insights into team productivity, recurring failures and trends through reports. Testim allows organizations to create, update or debug tests and capture authoring actions such as iframe iterations, drag-and-drop, multi-tab usage and text entry. Managers can modify, delete, reorder or add recorded steps, adjust timeouts and export tests as code to edit in an integrated development environment (IDE) according to requirements. Additionally, businesses can tag fa...
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Testim User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 44 reviews

User Profile

Noam

Verified reviewer

Company size: 11-50 employees

Industry: Farming

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2018

It's an amazing product. Stable tests created in minutes & results are easily analyzed.

We are very satisfied with Testim. It easy to use & Provides great results in minimum time. We definitely recommend it as a main testing platform!

Pros

With Testim, our time from development to Production has decreased to minutes. It allows us to test new features in no time with full regression test coverage & CI integration. Test stability is very high, the results are easy to read and diagnose.

Cons

we still have some difficult with image verification (on dynamic map).

Response from Testim

Hi Naom, thank you so much for your feedback. We are proud to serve customers like you and your team. We strive on making automation simpler and reliable and glad that you are seeing the results of that. We do use a 3rd party vendor for image verification specifically, it is not part of Testim but we could still ensure we make that integration seamless for you so that, you do not face any problems. We have noted your feedback. Meanwhile, if you are not specifically looking for pixel level validation (for which we use our 3rd party vendor), what you could do is you could use other types of validations available to you within Testim like element visible, element not visible etc to check whether the right element is getting displayed. Check out this help document for more info - http://docs.testim.io/getting-started/validations. We value your business and we are always there to support your team 24/7.

Replied October 2018

Katya

Company size: 501-1,000 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2020

I believe that Testim.io is present and future of automation

From my experience with different automation tools in the past I wholeheartedly believe that "Automation is not an auto-magic". To be efficient, it requires investment. And open source automation tools are not that free as it might seem. I have been dealing for months with all these "around automation" issues - setups, configurations, environment maintenance, and other technical infrastructure which is important because automation won't work if I don't handle that, but the time that was left for really authoring tests which could show actual value was about 20% of my time (not even talking about dealing with locators and other ongoing maintenance). This is why I truly believe that to bring real value to my company it would be most effective if we hand over this "side-effect headache" to external professionals who will take care of everything but the business flows and we will add coverage much faster. Testim gives great value for money allowing to deliver high quality software in a shorter time. Additionally, Testim is more than just software. It is also a community, shared by Testim staff and customers, where we have the opportunity to exchange customers experiences, participate in road map reviews, join various automation expert panels being held on an ongoing basis and this whole thing increases our level of expertise providing the opportunity to share and learn. This professional growth of employees is definitely a gift companies gain from their cooperation with Testim.

Pros

Testim did great job investigating and addressing all famous automation pain points. First, they take care of all the "side work" (environments, code libraries, setups, versions, etc.) allowing companies to fully concentrate on increasing testing coverage of their business flows. Second, being stable, reliable and intuitive solution, it allows achieving impressive outcome quite fast. Following best practices, it is quite easy to build very scalable automation project. There was nothing I couldn't achieve with Testim using it for almost a year by now. Next, the Smart Locators mechanism proves itself de-facto: UI changes but tests keeps running identifying the elements by alternative identifiers. Last but not least, reporting tools are highly self explanatory allowing developers to easily analyze failures and release QA bottle neck. To summarize, Testim.io is quite a robust tool allowing to establish and maintain effective automation using both codeless and coded techniques. It is important to understand, that technical background is required to achieve success in automation project. Record&Play is a great start, however in order to be scalable, following the concepts of programming basics (such as reusable components, parameters, loops and conditions) is essential in order to be able to always extend the coverage rather than spending time on tests' maintenance upon application changes. Having the availability (and passion ) is all you need in order to succeed with Testim.

Cons

There are always things to improve to any software and I have a list of my "nice to have" enhancement requests which is being addressed in our Product-Customers channel. None of them is a showstopper.

Reasons for switching to Testim

We wanted to involve our manual QA engineers in automation so we needed more intuitive solution for non coding experts. We wanted faster root cause analysis upon tests failures. We wanted to concentrate on adding business flows testing coverage and minimize dealing with setup and maintenance.

Anonymous

Company size: 1,001-5,000 employees

Review Source: GetApp

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Functionality

out of 5

February 2019

Is Testim customizable?

Pros

Easily usable and can be used by anyone.

Cons

It doesnt look customizable. Suppose I need to add certain if else or loops to it, i cant find a way to do so

Response from Testim

First of all, we are glad that you found Testim easy to use. We try to abstract all the features within their specific sections to provide a minimalistic approach with our UI design. Secondly, Yes, Testim is customizable. It is one of the primary features of our platform, where teams can add their own custom code using javaScript and also can make use of Configuration files and run hooks to talk to any external databases such as excel, SQL etc. You will find information about this in these 2 documents. https://docs.testim.io/en/articles/371899-custom-validations-and-actions and https://docs.testim.io/en/articles/371984-configuration-file-run-hooks. In summary, if there is something the tool does not provide, you can add your own code for additional functionalities.

Replied July 2019

Anonymous

Company size: 5,001-10,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

I wish I heard about this product earlier

I wish I heard about this product earlier. In very short time it helped us turn a lot of repetitive work which took a few work days to a quick 40 minutes fully automatic flow. It's so much better comparing to other tools we integrated with before like Selenium IDE, and the manual QA team can take almost everything themselves while focusing on the interesting part of their work. We already caught numerous bugs with the system and the value is great.

Pros

Ease of use, the ability to add almost any validation or action you can think with code integration.

Cons

Pricing model is very weird when you start using the product. It's very hard to define how many tests you run if you don't know how to define a single test in a new system you are unfamiliar with.

Reasons for choosing Testim

I got a recommendation from a UI expert I work with who I trust - he was right :)

Reasons for switching to Testim

Testim.io is much more stable, it's easy to expand and maintain, and it just works.

Evgeniy

Company size: 10,000+ employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Ideal framework for E2E automation testing

We have more than 50 users that using Testim on a daily basis. It is a very simple platform that everybody can learn just in a few minutes. They releasing new features and adding more functionality almost every week. Once of the best products that I've ever used.

Pros

- Easy of use - Various great features such as: Branches/Parallel tests/Scheduler runner/API Actions/Email/Custom JavaScript Editor and many more - Amazing customer & technical support

Cons

- Can't copy steps from one project to another - Lack of a mobile automation

Reasons for switching to Testim

Cypress was complicated for manual QA engineers and it takes time to write a test

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