TestRail vs Zephyr Enterprise

RATING:

4.3

(169)

TestRail has 169 reviews and a rating of 4.35 / 5 stars vs Zephyr Enterprise which has 15 reviews and a rating of 3.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (169)
3.5 (15)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 12, 2024
November 6, 2022
Pros/Cons
  • Pros

  • Straight forward, easy going and great options between enterprise and non enterprise vs on prem and on cloud. Great to customize and great price.
  • This is a great tool for generating regression tests and sanity tests after the main testing effort has been done and I want to be able to come back and repeat the same tests.
  • Cons

  • Most common European langages should be added. Documentation about integration of defects tools is too light.
  • Also, the pricing is a bot harsh for individual users.
Read all user reviews
  • Pros

  • The ease of use and the look of the overall system.
  • It is very easy to associate a test cases to various sprints. The tool provides visualization of where the test case is in our process.
  • Cons

  • Really slow to use, the integration with JIRA leads to data loss. Hard to link snapshot, zip and other precondition or result artifacts and access it on execution.
  • Even it's a testing tool and team should know everything about quality - they push releases not fully checked, so we tired to have problems one-days a release.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos