--- title: "UiPath Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of UiPath. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if UiPath is a good fit for you!" source_url: "https://www.softwareadvice.com/automation-testing/uipath-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [UiPath](https://www.softwareadvice.com/automation-testing/uipath-profile/) / UiPath Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/automation-testing/uipath-profile/) Reviews [Alternatives](https://www.softwareadvice.com/automation-testing/uipath-profile/alternatives/) # UiPath User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 723 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 440 reviews (61%) - 4 stars: 265 reviews (37%) - 3 stars: 17 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - UiPath still has some learning curve for advanced things, but overall it feels more complete now for automation, AI and process handling in one platform. - Document Understanding was useful for invoice and PDF extraction work where normal bots were failing earlier. - There was some learning curve in the beginning for advanced workflows and orchestration, but once I got comfortable with it, managing automations became much easier. ### Most mentioned cons - Some potential cons of UiPath include a steep learning curve for more complex workflows, limited support for certain programming languages. - In the past they've shipped new features too soon, before the new product had matured enough. - I've had issues with the platform's stability as of late, and the UI periodically freezes up when given new directions. ## UiPath customer reviews Showing reviews 1-25 of 723 (page 1). ### Uipath is a great software to develop - Overall rating: 5/5 - Reviewer: Ximena D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a perfect software to develop RPA, it has helped me a lot to automate all kinds of processes and the plugins as an orchestrator are perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a great sotfware to develop robots, it has many tools that help you complete your work, the platform is very comfortable, it is easy to use, it already contains several activities, but if you add your programming logic you do amazing things, it is very rare that selectors do not detect web pages or desktop applications, that is, you can do almost everything you want. It also has courses that help you to have more knowledge of the tool. Interaction in courses helps didactic learning, and the feedback in the tests helps to make the information clearer. Each module has a good following, the explanation is precise. In addition, the videos that explain the information are very clear and use real examples, it also helped me a lot to see clearly what I was learning. It also has help forums, which are very useful #### Cons I have not had any problems with the software, at least once with the courses because they did not save my progress, but that is all. #### Reasons for choosing UiPath We choose Uipath because have a lot of tools that complement the creations of virtual robots. --- ### Best Automation Tool - Overall rating: 5/5 - Reviewer: Venkata Sainadh S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Business Problems i am solving with UiPath are: Mail Monitoring, Accessing SAP, Sending the mails, etc. My Overall experience in using UiPath: It is very easy to learn. we can find the course content in the UiPath Academy, where the course is free of cost. The content of the course is also very good. There are Hands On practice session also. If you are new to Automation, i suggest you to learn UiPath. In UiPath we can find More number of opportunities in the IT field. It is an emerging technology now a days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The User Interface is awesome and colourful. The automation field is on the whole new level because of this Product. The Bot scheduling in the Orchestrator is very simple. The Bot creation is very good and simple, a new user can create a Bot in just one day. In this product we can find a wide range of activities, we can use all the activities for to complete the Bit creation in less time. The Packages is also helpful in developing the Bot in very less time. We can publish our bot, so other users can use our bot from Packages. #### Cons I have used UiPath for 8 months, I found there are two issues. One is the desktop recording, if i created a bot using the Desktop recording and published. then if some one downloaded it and trying to use it it is not working in another system. the issues is with the screen resolution. This need to fixed as soon as possible. the another issue is with the selectors, after creating the bot, the selector issue arising. so i make that one as Dynamic selector, then also the bot can't find the selector in web page. #### Reasons for choosing UiPath For Automic, We can't find more information in web. For UiPath, If you have a problem we can find the answer easily. we can say for UiPath Support is also fast. #### Reasons for switching to UiPath In UiPath we will be having the User Interface to automate the things. No need to write any code. we will be having some reusable components that makes our work easy. If we are having a problem we can find the solution easily with the help of UiPath Forums and other websites. --- ### UiPath tool for Robotic Process Automation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of using, better features compared to competitors. #### Cons The code made in prevoius version maynot be supporting in latest version sometimes --- ### Great product with bright future - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great. We have automated more than 6 processes in our organizations which has provided us a lot of benefits #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The whole interface and the user community which is always helping. The ease of deployment and creating workflow. #### Cons The activity search part can be improved as it's a bit tedious to find certain activities while developing workflow. #### Reasons for switching to UiPath Very pathetic product with a lot of limitations. --- ### Beyond RPA and can be for IPA - Overall rating: 5/5 - Reviewer: Pathrudu C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Mostly for data extraction from documents and UI Automation is key for the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation and documentation for product platform, ability for customizations. #### Cons I don't this there is something missing as UiPath always surprises me with it's latest releasers which are beyond expected. #### Reasons for choosing UiPath It's not only suite for automation it's have trainable AI models and implementation using drag and drop. --- ### Awesome scalable product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered We have done automation on various front like HR,Finance,Tax #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. Queue Management 2. Custom Activities 3. Multiple frameworks for Ui automation #### Cons 1. Good reporting features are missing 2. Need better version control system features 3. Need better licensing #### Reasons for choosing UiPath It is having more features and better end-user experience --- ### Robotic Future Automation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The minimal infrastructure of UiPath is impressive where any organization can adapt and embrace RPA for their organization. #### Cons The cost of license on different cases is costly for small scale companies. #### Reasons for switching to UiPath The tool was slower in the bigger infrastructure --- ### Best in Best Automation Tool-UiPath - Overall rating: 5/5 - Reviewer: Anju D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We can automate day to day tasks like data entry,data migration.Also can automate email processing,Excel automation,PDF automation and so on.It eliminate repetitive mundane tasks which can have human errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the most reliable RPA tool with most advanced features.It provides both community version and enterprise version.The community version is completely free and can use for research and development.The Uipath also provides learning academy with wide range of courses in order to expertise in RPA. The community support also remarkable thing about Uipath. It is very active and get solutions for problems within seconds. #### Cons The Uipath have dependencies on updation in the environment.The robot may not identify selectors because that have changed during updation. We have to rework on workflows in order to make the process working. #### Reasons for choosing UiPath The best feature of Uipath is that it provides community version with learning opportunities.The courses available in the Uipath academy is very basic and can understood by everyone even without technical knowledge. --- ### Esay to implement, develop and manage RPA Bots - Overall rating: 5/5 - Reviewer: Chandra Sekhar S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Use UiPath to build your powerfull RPA Bot with precise data and error handling. Stability of the bots are very essential once the Bot is developed. UiPath Bot have more reliable and efficient compare to other RPA Tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to develope RPA bots and new features like add-on, orchestrator and cloud integration to scaleup the infrastructer as per requirements. Ui Path ablity to upgrate new features and continuse improvement of product is very critical for RPA. Ui Path free trainings, certification and community edition software are very usefull for an organization to build the RPA capability. #### Cons Please add "Go To Action Iteam" which will be more helpfull. Provide only updated new features trainings rather then starting all the cources from the beginning. #### Reasons for choosing UiPath UiPath is versatile and very customizable with all the tools applications. --- ### UiPath framework review - Overall rating: 4/5 - Reviewer: Tamás S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. First of all I've finished all of their online trainings, I recommend it to everyone before start using it in real projects, that helps a lot. The training goes through on all the important features, and you can learn using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You don't have to build a whole automation framework by yourself. It can record test activities, and can play it back after. With UiPath you can not only automate websites, but even desktop activities. You can run your automations on several machines, controlled by cloud. #### Cons For more complex frameworks it's hard to figure out, what does what on the diagram, as you cannot see the whole at once. I's a bit hard to debug issues. You have to pay more for every little feature, but it can be even cheaper, if you use less features. #### Reasons for choosing UiPath Because it can be bought by modules, so I have to pay only for what I need. --- ### A powerful Robotic process automation software - Overall rating: 4/5 - Reviewer: Netra S. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered A very user friendly and reliable RPA tool with constant addition of new functionality .The UiPath studio is the best development IDE as all functions can be searched and inserted into the process with just a drag and drop #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The entire development is based on drag and drop functionality of the required functions .Minimal programming knowledge required to develop a RPA bot Extremely easy to deploy using the cloud orchestrator #### Cons No option to disable auto updates in the settings --- ### UI PATH RPA TOOL - REVIEW - Overall rating: 4/5 - Reviewer: Rajesh M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall UiPath is highly recommended for its robust capabilities and support, though it may require some time to master fully. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros UiPath is one of the best leading tools in the RPA (Robotic Process Automation) field. We can learn very easily, and it's praised for user-friendly interface. UiPath has a strong community and extensive resources for learning (UiPath Academy) and troubleshooting #### Cons The License cost should be expensive, especially for small businesses. --- ### Great tool for RPA, easy to use, free availability of docs, Trial version, Tutorials - Overall rating: 4/5 - Reviewer: Bejoy Edison M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Business problems solved Automated the account generations in different applications for Employee On boarding. Getting forecast values of Demand Management processes in excel attachment and mail body, analyze it, process it and insert into database. Fetching latest sales values from different department and doing data consolidations to form a dashboard and then mail it to business heads. Identifying the indent and type of mail content received in the support mailbox and redirect the mail to concerned department. Reading non PO invoice details form SharePoint form, validate it, send it for manager approval, and on receiving manager approval enter the invoice details with invoice and approval attachments to SAP. Benefits Improved the speed of execution of process Eliminated human errors - the manual actions had caused error in excel formula and it was unknown to the business until the UiPath RPA tool was implemented. Development was easy with UiPath with the numerous inbuilt activities and support for custom activities Issue handling was easy with the help of documentations, community and the official support team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros UiPath provides free trial version of both Community and Enterprise edition UiPath provides Free Tutorials and documentations UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues etc. UiPath has assigned an official team for providing support for the community users through this platform. We don't have to spend any money for trying out the features and doing POC with them. UiPath provides flexible licensing model which helps customer to spend based on their need. UiPath has reasonable license price compared to other leading RPA tools UiPath is an easy to learn and use tool with a great user interface. Unlike other leading RPA tools UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow. UiPath provides large number of activities which we can reuse as per our need just by changing the properties and parameters UiPath provides the flexibility to create custom activities as per our need UiPath supports integration with various OCR, Cognitive, ML and IOT related services and tools UiPath provides the flexibility to use unattended robot without need of Orchestrator UiPath orchestrator component is a very powerful tool which if utilized effectively can make the robot management and monitoring very easy. UiPath Orchestrator supports APIs using which we can get the details from the Orchestrator database UiPath’ s recording feature is very helpful to begin the #### Cons UiPath’ s reluctance to add the support of C#.net code till now. UiPath tool doesn’t provide an option to resize the activities as per wish, especially "IF" activity is a big Box. Non availability of maximize option in Property edit box, argument value edit box etc. No option to make a set of activities as Favorites in all projects done in a system, have to set favorite activities separately for each project. The comment option could be better, when an activity or sequence is commented there will be 2 wrapping sequence which is unnecessary and also the Display name is always same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself. --- ### One of the Best RPA tool in the RPA crowd - Overall rating: 5/5 - Reviewer: Prasnta L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Till date a nice journey with the tool. and received really the great support from the community. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First I will start with the learning the tool. It has a great learning portal from which a learner can independently and easily learn the tool with the real time use cases. which gives the first time user to use and implement it in any scenario. Again the interface is designed in such a simpler way that a novice or neophyte can start up with it without having the prior programming experience. And the dedicated support team is there to assist the learner in case of facing any technical difficulties. as well as the community forum is a gold mine to get any doubt solved at any time. after learning it capable enough to address any business scenarios with a really good and cool performance. Community version is a great approach to serve the society also in small RPA needs as well as the learning perspective While other vendors are charging to learn the tool. And the software architecture design that can both run in stand alone as well as in server or cloud distributed mode. while some of the other tools need very complex hardware to install and execute a simple script. #### Cons No words to say in against. It is the best it its way. But in case of intelligent automation and attended automation it could be better as compare to competitors. And the error and exception handling frame work (RE Framework) is a complected one for a developer to develop point of view but at the same time it is guarantee that it will create the robust and reliable solution. #### Reasons for choosing UiPath Ease of use, Great user interface and the trouble shooting activity with 98 percent activities and functionalities to address any business scenario and the community edition to experiment and develop the solutions without getting worried about the licence cost and and expenditure. and the learning portal, support and many more. #### Reasons for switching to UiPath Ease of use, Great user interface and the trouble shooting activity with 98 percent activities and functionalities to address any business scenario and the community edition to experiment and develop the solutions without getting worried about the licence cost and and expenditure. --- ### Expedite the Return on Investment, Computerize All of Our Business Procedures. - Overall rating: 4/5 - Reviewer: Samer P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The best automation solution available on the market is UiPath. It helps ensure that the business runs efficiently and without any hiccups. The entire process is automated, therefore there is no need for any involvement from a human being. The undertaking is carried out in an effortless and automated manner. The return on investment was really high, and in addition, it made our work much simpler. There is no other product on the market or solution that can provide the same level of automation at such an affordable price. The method of deployment is straightforward, and it is easy to incorporate into existing systems. A layman user should have no trouble understanding how to utilize the dashboard, and they should be able to begin performing the activity on the very first day. This contributes to the smooth automation of the process overall. The creation of AI bots is not difficult. The user interface is quite uncomplicated, and the fact that new capabilities are being added on a regular basis is the cherry on top. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros UiPath is extremely user-friendly and simple to use, even for inexperienced users. It is a highly secure, scalable, and cost-effective automation platform that includes all of the capabilities required for businesses to quickly automate even complicated activities. The drag-and-drop capability, which requires no coding experience, makes it even easier for anybody to utilize this application. It has significantly decreased our working time; for example, a time-consuming operation that formerly required several employees can now be set up and handled by only one person, while the bots complete the work precisely and automatically. I particularly like how this top-rated RPA platform has reduced any risk connected with human mistakes throughout our business operations. This has been accomplished by minimizing the frequency with which our staff manually input or transmit data; as a result, mistakes have dropped and accuracy has grown. The Support Team is fantastic, constantly imaginative, and solution-oriented. #### Cons Many organizations might benefit from having a chatbot capability. Pricing can be reduced. More features should be included to make this solution more appealing. --- ### King of the RPA Space - Overall rating: 4/5 - Reviewer: Rammohan B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its really been a great journey being an UiPath Developer since last 1.5 Years now. Personally, I never had to look back for any other RPA vendor for any other kind of automation. UiPath does provide it all. Also, UiPath has been constantly improving and delievering its features for all the community users specially with every new release having a surprise waiting for you. Recently added features like Git Integration, Computer Vision, Workflow Difference etc are the examples of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros UiPath has been constantly growing in terms of features/functinalites and have been personally seeing it from the intial version of 2018 to the latest 2019.4. Its Easy of Developement, Flexibility in designing the Frameworks, Ability to Design Custom Activities stands on the top. UiPath has been constantly increase and adding abilities/features as a set of activities for the studio. If there is something not available out of the box to use, then you always have an ability to develop custom activities right from Visual Studio which is a lot easier to develop and integrate as well. I believe for almost all its users, its always the community forum that comes to rescue for any tasks that needs helps or suggestions. UiPath has always giving the importance to its community users from ideas to defects to suggestions. Have been seeing those ideas being converted into features for almost every next release. Biggest advantage of is its availability of the Comminity Edition for any one. Community Edition of UiPath along with the Freely available UiPath Academy Courses/Certifications has really been a game changer in shaping the RPA Space for the future. In short its the market leader in the RPA Space for sure right now and will be for the years to come. #### Cons Being a UiPath RPA Developer since last 1.5 Years there is hardly something that i dislike about the product. I believe it would be too much to ask but a more powerful debugger would really help a lot. Debugging capabilities like Visual Studio would really be more helpful for all the developers spending there time in fixing all those night mare bugs. Adding more capabilities to integrate AI & ML Solutions with UiPath would be something that would make this tool more powerful. --- ### The Best RPA Software in the Market - Overall rating: 5/5 - Reviewer: Souhil S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe UiPath is the best RPA software in the market right now because it helped me and a lot of clients to build and operate automatic robots to save time, money, and energy on some boring and daily tasks. I'm really impressed with how UiPath works and how easy to use it and you really don't need any programming background to create and run your robot. I'm sure they will keep the good work and the best is coming in the future especially with the UI integration and all the helpful features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like UiPath because I can automate almost any boring and time-consuming task and I have all the helpful features and I don't need a lot of software knowledge to create a robot. I like it because it's very easy to use with a user-friendly interface and everyone can use it. I use it to automate my daily work tasks and I saved a lot of time and energy. I like the drag and drop function because this allows me to place the activities and automate a lot of things in my daily work without any effort. I like the user interface in the orchestrator, and it's effortless to use, and you can see a lot of information from there like the logs, robot jobs, errors...etc. I like the integration UiPath offers especially Excel and Outlook because I really need those in my daily work and using UiPath to collect data and saving it in Excel is Amazing. I like how their community is growing daily and the UiPath forum, Academy, Q&A section are great and very helpful and I can find what I'm looking for there. I like their YouTube channel and their daily videos because this helps me to understand a lot of things and to stay updated always. #### Cons I think supporting more softwares and Integrate them with UiPath will make this software almost perfect. also, I think the software is a little expensive especially for small businesses like mine and I hope there will be more flexibility in the future. --- ### Automate work with Uipath - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience is reliable to improve the business, will be suggest to other users #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I most liked about this software is low code development and integrated AI/ML which help in increase the business. #### Cons I least liked about this software is object locator which is sometime hard to find. --- ### Understands that innovation is the future in business technology - Overall rating: 5/5 - Reviewer: Gerardo M. - Verified reviewer: Yes - Industry: Market Research - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered This is the type of system that guarantees your organization will constantly innovate, this robotic intelligence system is one of the best known and is also the easiest to understand, it works with bots that can be configured and controlled at all times safely #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like the most is that it has plans per month that are quite accessible depending on what is requested, in addition to its intelligent robots are the new business technology for those who have not yet worked with this type of tool, it is reliable and fast implement #### Cons I don't have anything negative about this system that I want to improve, there are capabilities for all companies --- ### Easy Process Automation - Overall rating: 5/5 - Reviewer: Gianna G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My company has only started using UiPath for its internal processes. The first one is the payslip distribution process, and it has greatly helped the payroll team in terms of reducing the time allotted for processing and it has given the team more time for other responsibilities that require a higher cognitive skills. The second one is a background check as a requirement for one of our clients. The HR resource assigned to that would have to manually input each employee names in the background check websites, and she is glad that she could now focus on other tasks while the background check process is being handled by a robot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Using UiPath for RPA has been very easy, and the concept of RPA is also very easy to understand. Its benefits are a big advantage for the company especially if its processes are fit for automation. In my company, we have automated a process that decreased the processing time from 3 days with 2 full time resources to 1 day with 1 attended robot. As for developing the solution, UiPath Studio as a tool is very easy to understand with its drag and drop features, even someone with minimal to no programming experience can easily use UiPath. It also very flexible as it can support a lot of data types and have a lot of activities that work in the background. My first project using Robotics Process Automation and UiPath was a digital payslip distribution system in my company. We have deployed the solution internally and it has greatly helped the payroll team streamline their payroll processes. Off the top of my head, its drag and drop feature is what makes this tool easy to use and intuitive. You can simply search for the activity to use and to drag and drop it to the flowchart. It's very visual UI makes it easier to imagine the workflows itself since you are automating a process. #### Cons There are still situations where the tool is unable to get unique selectors especially with legacy systems. My team have tried automating Siebel which is an Oracle application which handles customer support tickets. We had a very hard time to get selectors for its buttons and textboxes, especially when it comes to collecting all of the request details. The same problem also arises with IBM Lotus Notes, the team had to do a workaround of hotkeys to prove that automating is faster than doing it manually. If UiPath truly is invasive, it should be able to support legacy systems such as these. --- ### The most newbie-friendly RPA, as well as the most reliable. - Overall rating: 5/5 - Reviewer: Mayre W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been an excellent ally for Excel, data entry, e-mail, revisions, PDF, among others. It is a tool that can optimize unimaginable processes, it is really worth it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about Uipath is the amount of learning material, like Uipath Academy, the forums, the video tutorials and the active and updated community, all this helps to make the learning curve fast and enjoyable, anyway Uipath is coding free, so anyone can start implementing an automated activity either in simple and repetitive tasks, or more complex processes for those experienced developers. There are pre-built processes and frameworks so basically you just drag and drop most of the time, it is a platform with a fairly simple and intuitive interface. #### Cons Nothing has displeased me so far, I do not know if it is due to the fact that the use I give to Uipath is not the most complex, however the margin of error is technically zero and has saved us all a lot of time and money. --- ### Scale your automation projects fast with UiPath - Overall rating: 5/5 - Reviewer: Javier R. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, really powerful software and improves really fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The integrations with different softwares, Test Suite it’s great to test fast your automation. #### Cons Some restriction when using Orchestration processes that definitely will be improved in the future but nothing critical so far.Complicated to keep up to speed with the new releases, they have so many releases during the year. --- ### My experience with UiPath - Overall rating: 4/5 - Reviewer: Avinash S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered UiPath has massively impacted the way I approach projects. I am able to view tasks and processes with a better view on optimization and efficiency. Given the state of things today, 27/03/2020, RPA, and more especially UiPAth will most definitely be seen as a key player in enabling business operations in this day and age, efficiently and cost-effectively. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Impactful Features - There is a massive librabry of pre-built integrations for use, as well as an ever evolving list of activities being developed by the UiPath team Ease of use - The original UiPath Studio is more geared towards users with a development background, the new addition of the Studio X environment has massively bridged the gap to newer users. Business Integration - Aside from a multitude of connectors by way of API connectors, UiPath also provides for Computer Vision with AI, for the ability to interact with unsupported applications and environments. #### Cons Aspects difficult to use - Setting up the Computer Vision system can be tedious at times. The rapidly evolving application landscape makes it difficult to keep up with the pace of new releases. #### Reasons for choosing UiPath Price Point Ease of use Learning Curve --- ### Great way to get started in automation. - Overall rating: 5/5 - Reviewer: Esther T. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely a great experience. Uipath has fulfilled the standardization and automation of certain spaces that need it due to slow work or an overload of repetitive tasks, facilitating any type of activity without margin of error. Uipath complements daily tasks as well as complex ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros UiPath is very useful to speed up work and save resources, you don't have to be an expert to develop a robotic automation process, besides Uipath has tutorials, forum and a lot of information where the community is very active and you can find updated support. Uipath provides you with structures to create an automated process quickly. It does not require a lot of coding to develop. It is extensible and customizable. Short learning curve, I could learn without much difficulty. #### Cons Licensing costs are high. Regarding its functions and service, I have no complaints, it has worked excellent and I am delighted to have learned and started in the world of RPA with Uipath. --- ### Excellent desktop automation RPA tool on Windows - Overall rating: 4/5 - Reviewer: Jimena G. - Verified reviewer: Yes - Industry: Market Research - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recommend this excellent robotic tool for being very useful and safe for any organization, since it helps efficiently and quickly with the collaboration of tasks at any time within your workplace, regardless of whether it is small, medium or large, providing you with better results and speed of tasks that have become repetitive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like this excellent RPA tool for its various applications that allow you to move files and folders in an excellent and comfortable way, copy and paste any data, you can also extract structural data from various documents and browsers quickly and easily among many more great applications in these modern times #### Cons I do not dislike this tool at all since it is used in a better way to automate all those tasks that are very repetitive and in a better way to eliminate human intervention ## More reviews [Next reviews](https://www.softwareadvice.com/automation-testing/uipath-profile/reviews/?page=2) --- UiPath Reviews, Pros and Cons - 2026 Software Advice