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> Reviews of BigCommerce. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BigCommerce is a good fit for you!

Source: https://www.softwareadvice.com/b2b-ecommerce-platform/bigcommerce-profile/reviews

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BigCommerce Reviews

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[Overview](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)

Reviews

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# BigCommerce Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(172)

4

(130)

3

(29)

2

(4)

1

(4)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.2

Value for money

4.1

Functionality

4.2

* * *

### Pros

"BigCommerce is a comprehensive ecomm platform, with a great included feature set, such as advanced SEO, multi store front and multi currency support."

"We also like that we can run D2C and B2B on the same platform—one catalog and promotions engine, with B2B‑specific pricing/visibility where needed—without maintaining separate stacks."

"Abandoned cart recovery, multi-channel selling, advanced native SEO tools supplement our reporting capabilities, real-time shipping quotes"

### Cons

"It is very difficult to manipulate the templates that are set. "

"The only aspect where I find that BigCommerce doesn't really measure up is site customization."

"Pricing - when your sales pass a certain amount, it can become quite expensive."

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BigCommerce Reviews, Pros and Cons - 2026 Software Advice